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Find a Location

Ocean Exteriors Inc has 1 locations, listed below.

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    Business ProfileforOcean Exteriors Inc

    General Contractor
    BBB accredited business

    At-a-glance

    Customer Reviews

    4.54/5stars

    Average of 105 Customer Reviews

    Customer Complaints

    26 complaints closed in last 3 years

    14 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 11/13/2014

    Years in Business: 10

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Business Details

    Location of This Business
    17120 Kingsview Ave, Carson, CA 90746-1208
    BBB File Opened:
    11/13/2014
    Years in Business:
    10
    Business Started:
    12/16/2013
    Business Incorporated:
    12/16/2013
    Accredited Since:
    11/13/2014
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    BBB records show a license number of C3625342 for this business, issued by Secretary of State-Corporations

    These agencies may include:

    Secretary of State-Corporations

    1500 11th Street

    Sacramento CA 95814

    (916) 653-6814

    https://businesssearch.sos.ca.gov/

    Type of Entity:
    Corporation
    Business Management
    • Mr. Joseph Feng, President
    • Mr. John Diekmann
    Contact Information

    Customer Contact

    • Mr. Joseph Feng, President
    • Mr. John Diekmann

    Industry Tip

    BBB Tip: Hire a reliable and trustworthy contractor

    Customer Complaints

    26 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    06/21/2024

    Complaint Type:
    Order Issues
    Status:
    Answered
    Please note that ************************* (deceased 02.06.24) was the customer. I am his Successor Trustee. He was 86 yrs old and Ocean Exteriors clearly took advantage of his age and mental capacity and charged him for 19 separate home improvement projects that totaled over $347K.Many, if not all, of the projects are severely overpriced. This looks to clearly be a case of *************** Abuse, and I am looking into this. I am trying to sell the property to pay off the numerous creditors at a negotiated amount, as there are not enough funds in the proceeds of the home to pay every creditor. There also are no funds left for any beneficiaries, only creditors. Most of the creditors are the Ocean Exteriors financial partners, and they "conveniently" all have liens against the property. The property is in escrow with a June 28, 2024 closure date, and it required a City of ******* inspection. The inspection failed due to the lack of permits required for all of the remodeling - specifically in the kitchen, two bathrooms, and the roof. I have been working with Ocean Exteriors for over a month to have them provide the required permits, and they have continued to be uncooperative and negligent. It has become very apparent that they did not request the permits required by the city. I have made over 13 attempts to have have Ocean Exteriors complete this job, and they are not complying. They are claiming that no permits were needed, or perhaps the customer declined the permits, which is incorrect as the licensed contractor is wholly responsible for obtaining the required permits. Ocean Exteriors did provide one 'preliminary' permit for the roofing job, but the permit was not finalized because they never ordered the city inspection. They are holding up the sale of the property. Escrow closing date is June 28, 2024. I urgently need your help to resolve this. Ocean Exteriors needs to provide all the permits required and explain these exorbitant costs per project.
    Read More

    Customer Reviews

    105 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Tracy H

    2 stars

    07/07/2024

    We used them for two different jobs (paint & roof) and I feel a bit scammed. The roofers bent one of our pergola beams and all we got was "SORRY for that" (we paid for the repair out of pocket). Found out a week after the roof was installed that the roofers didn't even bother to reconnect the furnace exhaust properly (because they were unable to) so the exhaust was going into the attic. When we called to asked them to come fix that problem, it took several phones calls before they figured it was something important that needed to be addressed. When we initially called the sales person to report the exhaust issue, he had the audacity to ask if they even did the job for us (keep in mind this is the same person who "reviewed" the work of the installers and said everything was good to go. We are still waiting for someone from the company to schedule a time to have the paint repaired that the roofers damaged as well. I guess this is something that we will need to do ourselves since no one wants to call us back. Please do not use these people. And they will pressure you to accept their "deals" when you can get the same work done for less.

    Local BBB

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