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Find a Location

Noble House Home Furnishing Llc has 1 locations, listed below.

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    Business ProfileforNoble House Home Furnishing Llc

    Furniture Stores

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 2 Customer Reviews

    Customer Complaints

    9 complaints closed in last 3 years

    4 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    Location of This Business
    21325 Superior St, Chatsworth, CA 91311-4313
    BBB File Opened:
    3/28/2017
    Alternate Business Name
    • OkiOki
    Additional Contact Information

    Phone Numbers

    Email Addresses

    Website Addresses

    Customer Complaints

    9 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    06/04/2024

    Complaint Type:
    Service or Repair Issues
    Status:
    Unanswered
    On 5/11/24 I placed an order for two adirondack chairs through Target which were supplied to us through Noble House Home Furnishings. The chairs arrived and I assembled them and about 5 days later one of the legs on the chairs broke. I contacted Noble House Home Furnishings to request a replacement part ************ Fixed front leg" on their assembly instructions). I was informed by a person "Chazz P" that the chair was under full warranty regardless of the issue and that a replacement part would be supplied. I supplied a picture of the broken part and they approved the next steps for a replacement part. I was later informed by someone named "fzsales4" from Noble House that they do not have the part and it would not be available till 9/1/24 (or later if its still not available from far east manufacturer). I sent an email to both Chazz p and Fzsales4 requesting that if the part will not likely be in for 3-4 months that they should consider sending a new chair which is likely in stock so that we dont have to wait over 3-4 months to use the product. They have not responded to my email and request to have a new chair sent to me. We paid $167.65 for two chairs (approx $83.82 each). I am also open to shipping the damaged chair back to them at their cost so they can use the parts for other customers who have problems similar to mine and where the parts are not in stock from their far east manufacturer. I have not contacted Target about this situation for a replacement chair but will do so if they indicate I should return the chair to Target.

    Customer Reviews

    2 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Robert D

    1 star

    10/04/2022

    On 12/20/2022, I purchased from ********** Noble House ************************ 7-Piece Aluminum Patio Fire Pit Conversation Set with Khaki Cushions and from Amazon a Set of ottomans.

    A few months into this purchase all of the cushions have significantly faded, emailed support at Noble House, with photos, replacement cushions were sent.

    Here is my issue, we paid a lot for this set, the cushions material is made of a very low-quality product, I know another set of replacement cushions will fade within a few months, so sad.
    To resolve this issue, I would like Noble House to send me a check for the replacement cost of these cushions.

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