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          HeetWave Properties has 1 locations, listed below.

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            Business ProfileHeetWave Properties

            Real Estate Broker
            BBB accredited business

            Contact Information

            333 H St Ste 5000

            Chula Vista, CA 91910-5561

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            Email this Business
            (888) 557-4338

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            Customer Reviews

            1/5

            Average of 1 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            6 complaints closed in last 3 years

            5 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            BBB accredited businessB

            Accredited Since: 9/11/2020

            Years in Business: 6

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

            Related Categories

            Overview

            This business offers real estate brokerage services. 

            Business Details

            Location of This Business
            333 H St Ste 5000, Chula Vista, CA 91910-5561
            Email this Business
            BBB File Opened:
            10/30/2019
            Years in Business:
            6
            Business Started:
            2/23/2018
            Business Incorporated:
            8/29/2018
            Accredited Since:
            9/11/2020
            Licensing Information:
            This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
            Type of Entity:
            Corporation
            Business Management
            • Mrs. Cynthia Marie Heeter, Owner
            • Mr. Phil Smith, Regional Manager
            • Mr. Tim Council, Regional Manager
            • Ms. Jennifer Olsen-Bellis, Regional Manager
            • Ms. Robin Griffin, Regional Manager
            • Ms. Denise Carrero, Regional Manager
            Contact Information

            Principal

            • Mrs. Cynthia Marie Heeter, Owner

            Customer Contact

            • Mrs. Cynthia Marie Heeter, Owner
            • Mr. Phil Smith, Regional Manager
            • Mr. Tim Council, Regional Manager
            • Ms. Jennifer Olsen-Bellis, Regional Manager
            • Ms. Robin Griffin, Regional Manager
            • Ms. Denise Carrero, Regional Manager
            Additional Contact Information

            Email Addresses

            Website Addresses

            Read More Business Details and See Alerts

            Industry Tip

            BBB Tip: How to choose a real estate agent

            Customer Complaints

            6 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            08/10/2023

            Complaint Type:
            Order Issues
            Status:
            Answered
            The company is pushing out residents so the owner can overhaul the complex and charge double the rents. The changes are not necessary enough to demo, rebuild, add washers and dryers and a/c units.A/c units are not being offered to the remaining tenants (as we are), nor will they install w/ds to our apartments because weve not moved and they are removing the community washer and dryer 1 September.Heetwave took over as management 1 February and did not offer a lease agreement until 29 July, which they called a Change of Terms Letter. In it, they offer month to month with a raised rent (maximum 10% raise). It is also stipulated that pets are not authorised.I talked to the Regional Manager of Heetwave who told me that my cats would be $40 each monthly in ADDITION to the raised rent. Weve had our two cats since 2021. I paid a pet deposit two decades ago with the previous management company.Shortly after Heetwave took over, they issued a statement of exterior/interior renovation and a cash for keys offer.We thought we might take advantage,, but havent. Theres been no need, thus far.
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            Read 5 More Complaints

            Customer Reviews

            1 Customer Reviews

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            How BBB Processes Complaints and Reviews

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            Most Recent Customer Review

            Be M

            08/04/2023

            Absolute the worst management company ever. They do not answer emails, calls or services on the portal. I have had issues with the upstairs neighbor for a year and they have yet to correct this issue. The lease states all these rules and regulations but let these tenants break those rules without any repercussions. I have been a tenant for 12 years and since they took over it has been a nightmare. I even have police incident reports of noise complaints and yet they cancel my request on the portal, they dont answer phones or emails either. I have mold in my bathrooms and I have requested them to come take care of it and they say its not mold. I am so fed up with this company. Please do yourselves a favor and do not rent from them.

            Local BBB

            Better Business Bureau Serving the Pacific Southwest

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