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Find a Location

Gigabyte Technologies has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    Please enter a valid location.
    • Gigabyte Technologies

      17358 Railroad Street City of Industry, CA 91748

    • Gigabyte Technologies

      17088 Green Drive City of Industry, CA 91745

    Business ProfileforGigabyte Technologies

    Computer Parts
    Multi Location Business

    At-a-glance

    Customer Reviews

    1.21/5stars

    Average of 24 Customer Reviews

    Customer Complaints

    101 complaints closed in last 3 years

    21 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    This is a multi-location business.

    Find a Location

    Gigabyte Technologies has 2 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Gigabyte Technologies

        17358 Railroad Street City of Industry, CA 91748

      • Gigabyte Technologies

        17088 Green Drive City of Industry, CA 91745

      Location of This Business
      17358 Railroad Street, City of Industry, CA 91748
      Years in Business:
      33
      Business Started:
      6/1/1991
      Alternate Business Name
      • G B T, Inc.
      • Giga-Byte Technology Co. LTD
      • Gigabyte
      Business Management
      • Mr. Gary Tam
      Contact Information

      Principal

      • Mr. Gary Tam

      Customer Contact

      • Mr. Gary Tam

      Customer Complaints

      101 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      06/18/2024

      Complaint Type:
      Service or Repair Issues
      Status:
      Unanswered
      The Gigabyte AORUS FO32U2 and FO32U2P monitor have a major problem that needs to be addressed in a firmware update. The monitor, when using their Peak 1000 HDR mode, which is named "APL Stabilize High"; still reports a maximum nits of 465. Because of this, there are issues with both Nvidia RTX HDR and Windows Auto HDR. Because of the improperly specified nits in the monitor EDID, users are unable to adjust past 465 nits, so the brightness is too low. There are multiple complaints and users reporting the same issue, which has yet to be resolved. I will link such threads from reddit.com, where users are eagerly awaiting an update/response from Gigabyte.***************************************************************************************************************************************************************************************************************************************************************************************************************************************************************************************************************************************************************************************************

      Customer Reviews

      24 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Luke F

      1 star

      04/30/2024

      Atrocious parts company that makes terrible quality parts designed to break. They make warranty promises that they never intend to honor. Sent a laptop to them in warranty and they sent me pictures of a mangled box and smashed laptop in packaging I didn't even use when I sent it. Clearly seems they smashed it up even more to quote me even higher to the repair and then refused to fix it under warranty as they said I broke it.Real shame considering I had intially loved the laptop and graphics card I had gotten from them. I had all sorts of plans to buy monitors and future graphics cards and laptops from them but considering their customer service no thank you. Hope ********************** customer service is happy about missing out in thousands of dollars from me and a lifetime customer all because they couldn't do a simple power **** repair for under $300 under the warranty they supposedly offer. Don't but from this company if you want parts that last and good customer service, the worst in the industry

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