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Find a Location

Athens Services has 6 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Athens Services

      14048 Valley Blvd City of Industry, CA 91746-2801

      BBB Accredited Business
    • Athens Services

      PO Box 60009 City of Industry, CA 91716-0009

      BBB Accredited Business
    • Athens Services

      5355 Vincent Ave Irwindale, CA 91706-2043

      BBB Accredited Business
    • Athens Services

      3325 Wilshire Blvd STE 948 Los Angeles, CA 90010-1703

      BBB Accredited Business
    • Athens Services

      350 W 5th St STE 210 San Pedro, CA 90731-2752

      BBB Accredited Business

    Business ProfileforAthens Services

    Garbage Removal
    Multi Location Business
    BBB accredited business

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 17 Customer Reviews

    Customer Complaints

    72 complaints closed in last 3 years

    25 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 4/27/2023

    Years in Business: 67

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    Helps minimize landfill disposal by optimizing the recovery of recyclables and organics materials. 

    · Residential Automated and Manual Collection

    · Multifamily and Commercial Collection

    · Roll-Off (Temporary and Permanent) and Compactor Services

    · Temporary Bin Services

    · Construction and Demolition Diversion

    · Street Sweeping

    · Post-Collection Operations

    Business Details

    This is a multi-location business.

    Find a Location

    Athens Services has 6 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Athens Services

        14048 Valley Blvd City of Industry, CA 91746-2801

        BBB Accredited Business
      • Athens Services

        PO Box 60009 City of Industry, CA 91716-0009

        BBB Accredited Business
      • Athens Services

        5355 Vincent Ave Irwindale, CA 91706-2043

        BBB Accredited Business
      • Athens Services

        3325 Wilshire Blvd STE 948 Los Angeles, CA 90010-1703

        BBB Accredited Business
      • Athens Services

        350 W 5th St STE 210 San Pedro, CA 90731-2752

        BBB Accredited Business
      Location of This Business
      14048 Valley Blvd, City of Industry, CA 91746-2801
      Years in Business:
      67
      Business Started:
      1/1/1957
      Business Incorporated:
      2/28/1991
      Accredited Since:
      4/27/2023
      Licensing Information:
      This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
      Type of Entity:
      Corporation
      Alternate Business Name
      • Arakelian Enterprises, Inc.
      Business Management
      • Mr. Gary M. Clifford, Vice President
      • Mr. Cristian Herrera, Vice President of Customer Experience
      Contact Information

      Principal

      • Mr. Gary M. Clifford, Vice President
      • Mr. Cristian Herrera, Vice President of Customer Experience

      Customer Contact

      • Mr. Gary M. Clifford, Vice President
      • Mr. Cristian Herrera, Vice President of Customer Experience
      Additional Contact Information

      Fax Numbers

      • (626) 330-4686
        Primary Fax

      Customer Complaints

      72 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      05/21/2024

      Complaint Type:
      Billing Issues
      Status:
      Answered
      I have not ever opened an account or requested ******************** from them. Up to now I did not know what service this was about. I have been receiving some "Reminder Notices" saying that my account is past due. No other information but the amount due. In this notice there is an account number. There is no itemized list of charges or fees or anything. Today I received a past due notice again from Jul 2023 to Feb 2024. Clearly stating Garbage Collection. I have been living in the same house for the last 14 years. I set my garbage collection on autopay and never worried about that. I am trying to register and get on auto pay but it seems that I need a ACCESS CODE that does not appear on the notices. Tried calling but there is NEVER an answer on the phone.It does not make sense to me that I am getting charged without ever entering an agreement or signing a contract.
      Read More

      Customer Reviews

      17 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Lucille T

      1 star

      07/10/2024

      6/10/24 when I reported their trash pick up truck broke the lid of my trash bin & so I requested an exchange. A month later, it still has not been changed. I totally understand the notice in their website it may take 2-4weeks. But over the 4 week period they had given me 4 dates (with emphasis on leave the bin in the curb from 6am-6pm & it will be switched out by a different truck) but it was never switched. For the inconvenience of moving trash bags from bin to bin & moving the broken bin in & out to the curb on those pick up dates, I have called their customer service for I guess 7 or 8 times already & all of them stated the same- I will escalate this & will schedule it once I hear from them. Just tell me up front if there is no bin available & I am a very patient customer but dont give me false promises & empty words. I cant even convince myself to give them 1 star for their inefficiency & dishonesty.

      Athens Services Response

      07/11/2024

      Dear *******,

      We sincerely apologize for any inconveniences.We can assure you that were addressing the issue promptly.

      Our operation team went out there to exchange your cart today. Thank you for your patience and understanding.

      Local BBB

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