Business ProfileforIToolmax Global
Additional business information
OnFebruary 21, 2024, BBBServing Los Angeles and Silicon Valley requested that the company substantiate,modify, or discontinue claims advertised on the company's website, www.itoolmax.com.The company advertises “8 years” in business claims, “highest rated”product claims, “best price” claims, sales, “GuaranteedQuality” and “30 Days Money Back Guarantee” claims.
BBBchallenged these claims based on the following BBB Codes of Advertising:
1. BasicPrinciples of the Code -https://www.bbb.org/code-of-advertising#Basic_Principles_Of_The_Code
9.Sales - https://www.bbb.org/code-of-advertising#Sales
12. Lowest prices, underselling claims -https://www.bbb.org/code-of-advertising#Lowest_Prices_Underselling_Claims
20. Warranties or Guarantees -https://www.bbb.org/code-of-advertising#Warranties_Or_Guarantees
While the business initiallyresponded to BBB, as of March 15, 2024, the business has failed tosubstantiate, modify, or discontinue the advertised claims brought to itsattention.
At-a-glance
Related Categories
Business Details
- Location of This Business
- City of Industry, CA 91748
- BBB File Opened:
- 11/21/2023
- Years in Business:
- 1
- Business Started:
- 10/17/2022
- Business Management
- Customer Support
- Contact Information
Principal
- Customer Support
Customer Contact
- Customer Support
- Additional Contact Information
Email Addresses
- Sales
- Technical Support
Customer Complaints
22 Customer Complaints
Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews
File a ComplaintMost Recent Customer Complaint
07/24/2024
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
Customer Reviews
6 Customer Reviews
What do you think? Share your review.
Most Recent Customer Review
Katie N
07/08/2024
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