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Complaintsfor4PX Express USA
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Complaint Details
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Initial Complaint
07/12/2024
- Complaint Type:
- Product Issues
- Status:
- Unanswered
I was ordering a electric bike this company posed as ****** and I ordered a electric bike on March 1st I never received the bike when I got in touch with ****** they said it wasn't them when I traced the correspondence it came back to ***************************, they keep telling me they will refund 55% of my money for something they never sent me.Initial Complaint
06/18/2024
- Complaint Type:
- Delivery Issues
- Status:
- Unanswered
I did not order the itemInitial Complaint
06/14/2024
- Complaint Type:
- Delivery Issues
- Status:
- Unanswered
I received an envelope in the mail on Monday, June 10th, it was addressed to me and has my name on the envelope. I was perplexed because I didn't recall having ordered anything, and opened the package, thinking I must have forgotten.Inside the envelope was a handful of rocks. Just plain rocks I could get out of my driveway, nothing else. I looked up the tracking number on the package for ***** and according to their site, it was delivered to me, at my address, on May 17th, at 12:06 pm. I didn't receive this package on that date. When I called ***** the representative told me that all she could see was that the package originated in *******, **, but the sender address on the envelope is this address in **********. I don't know anyone in either area, nor did I order anything that would have shipped from either area.After searching this address online, it's my understand that this is an address for items shipped overseas, perhaps? However, I also haven't ordered anything overseas. I don't know what was supposed to be in this package, or where/who it came from and I feel like this is an issue I'll not get answers to, no matter how much I would like them.Initial Complaint
04/19/2024
- Complaint Type:
- Delivery Issues
- Status:
- Unanswered
This business served as a proxy for someone from ********* who scammed me. I shipped an item to the proxy for the Singaporean person, and they did not ship me the same value item back. This business did not disclose the name and address of the scammer that they are serving as a proxy for. This is also the **** tracking number for the package that I sent to the proxy: 9400136105536675901278.I need the business to contact me to tell me the name and address of the scammer that owns this proxy unit so that I can file a police report:First name: SG-0503-2320 ************* Last name: **** Address 1: *********************************************** Address ************************************************************************* Postal code: ********** Telephone: **************Initial Complaint
12/22/2023
- Complaint Type:
- Product Issues
- Status:
- Unanswered
i purchased a dress through amazon . the dress came stinking of dead fish. i messaged the seller and they told me its worth returning they would refund me $20.00. i paid $145.00. this is the address they gave me to return the dress, other reviews show this is a dud address and others are being told the address never received the packageInitial Complaint
09/25/2023
- Complaint Type:
- Customer Service Issues
- Status:
- Unanswered
I received an unsolicited package containing some type of large plastic cover from Express, **** ********, ********, ** *****. Apparently this company frequently sends brushing packages to people throughout the **. Some how they obtained my name and address but apparently not my financial information. A phone number for the company will not connect. This is a fraudulent company, home based in ***** and is victimizing ******** consumers. I do not want any further packages from this company.Initial Complaint
07/20/2023
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
I saw the toy Spiral Graft from my childhood and used PayPay to purchase it. The tracking started in Brussels. I receive the item today and the item was a part favor toy that would cost less then a dollar here in *******. They charged me $29.14 and I do not know where to return the item to that is a store! Or if its even worth it! The package says it originated from ************************************************************* which is a 4pm Express shipping company.The company even hid its name IAT SONZEA TRADING C when the order was first placed through *********Initial Complaint
07/19/2023
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
I ordered an item through **** it was shipped using 4px shipping express shipping they delivered my package to a place in ******** cuz it showed package delivered I live in ****** they basically delivered my package to some other location and I'm really upset about it and I've heard other people complain about 4px before and I honestly think that they should be held accountable or responsible for my package my time my money wasted.Initial Complaint
06/13/2023
- Complaint Type:
- Delivery Issues
- Status:
- Unanswered
ordered Hoka tennis shoes. Reived wrong shoe and wrong sizeInitial Complaint
12/12/2022
- Complaint Type:
- Delivery Issues
- Status:
- Resolved
I ordered from a company known as:*********. They offer AI Robots. I purchased three of these AI Robots (staiiy advertised them as "Black Friday sale buy 1 get 1 free More Fun For Kids x3") on 11/12/2022, for $92.67. My order number is:*****************. My payment cleared for $92.67 at a place called*************************. I then received an email that my order had been shipped on 11/21/2022 and gave me a tracking number: *******************. My order arrived in ******** on 12/01/2022 @ 13:19pm. There are ten cities with the ******** name, the closest to me is*************. I received a package in my small mailbox from '4PX express ***************************************** ***************** on 12/07/2022 that I did NOT order. My local post office has informed me that my AI Robots aren't at my local post office.Business response
01/04/2023
Consumer Response /* (2000, 9, 2023/01/03) */ Complaint has been settled
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Contact Information
Customer Complaints Summary
22 total complaints in the last 3 years.
8 complaints closed in the last 12 months.