Customer ReviewsforPapaya Clothing

Horrible company who trys to scam you out of your return Do not use this company

SCAM ALERT ************ is a scam I ordered a dress and blouse.the quality is horrible I only ordered because they advertise made in **. When I tried to return because dress didnt fit and blouse looked like costume material they offered $21 refund when I paid $90. They said cost too much to return at my expense. You want me to return overseas shipped from ***** This place needs to be shut down. their scamming people if I had read reviews on BBB I wouldnt have purchased

I was charged twice for the same item and any applicable charges for shipping.

I ordered 2 dresses at total cost $94. Company website states returns are accepted within ************************************ exchange instrucations, the company offered me a $30 refund to just keep the dresses. Neither fit, so they are no use to me and full refund was expected. Very disappointed with poor business practices.

I ordered a dress on line from Papaya. The site said their clothes are made in **************. Not true. I waited about 6 weeks and when it arrived it was the wrong style. I tried to get a return label but they offered me $7.00 to keep it but I said no. They then offered me $9.00 which I also refused. The third offer was$22.00 at which time I said I really just wanted to return it. They replied that the shipping would be very expensive. I asked why the shipping for such a lightweight package would cost so much. They said their returns go to *****. I gave up at that point and took the $22.00. the dress is not what I ordered and of poor quality. Their business practices are deceitful.

WARNING DO NOT BUY FROM pappya_shop The clothes on the website looks good. I bought 3 items from pappya_shop on in Feb. The items were delivered on March. I tried the clothing, the fit was wrong in addition the quality of the fabric was cheap and poorly made so I requested a refund at the email address provided serviceatpappya.com. I have attached the email communication. pappya_shop is making it extremely difficult to return ******. I will take pappya_shop to small claims court.This review would not have been posted without choosing a star, hence 1 star, but PAPAYA does not deserve any stars

My mother ordered a sweater, two dresses, and two blouses. Everything came in and she loved the sweater, but it had a hole. The other items were just a little too small and one "dress" looked like an old nightgown. She wanted to send it back and order a bigger size. She was told they wouldn't accept the returns, and the most they would do for her was to give her a $25 credit for the defective sweater. The sweater was $45!!! Horrible company and I have told everyone I know not to order from this company. Such a scam! You ship out defective items and refuse to take those back and provide ones that are not damaged. What you offered was not right and you made $20 off of her without an item that she can wear.

I purchase items on line. They indicated they will accept returns. However, they fail to mention the return address is in *****. Customer must pay cost!. Terrible. Also very poor quality of product.

This is my first time being racial profile against when in the dressing room. I went to Papaya clothing store located at 8001 S Orange Blossom Trail Orlando, FL and while I am in the dressing room Beatriz an employee touch the curtain to the dress room while I was exposed asking me how many garnments did I have in the dressing room. I informed her that I have 6 garnments and i would appreciate if she move away as I do not have any clothes on. She continue to ask me how many garnments did i have. I gave her the number 6 tag in then my sister walked up. I told my sister about the incident and she then lied and said that she did see me expose which a lie because i did not have my shirt on when I gave her the tag because she refuse to leave from the curtain in the dressing room. I reported it to the assistance manager and nothing happen to this employee. I also contacted Natasha her manager and she stated that she did not think her employee meant no harm about what she did. A customer have the right to privacy while trying on garments in any store. I also did not like how she was try to covertly apply that I was trying to steal because I work for a living and has never stolen anything in my life. I have no criminal record and I live a productive life. I did not appreciate her treating me like an animal instead of a human being no one wants anyone to touch any dressing room where their breast are exposed asking me how many garments do I have. This is my worst treatment that I have ever receive in store. No woman have the right to walk in on another in any dressing room. This is appropriate behavior for any employee. Because I am black I except employees to follow me around any store because I am black this has happen several of time in my life but I draw the line when you are touching my dressing room curtain. This is not acceptable at all especially when you see me expose.

Today, I had my worst and embarrassing experience at Papaya, Montclair Mall, Ca. Before I went to Papaya, I shopped from Macy's. I was trying t-shirts with the jackets that I bought from Macy's. The employee came to me and said, " It is not allowed to try different store clothes with their clothes, and I cannot enter the store with other stores' bags. I asked, "why?" She said to me," Because you can put our clothes in your bag, and we don't have the right to search your bag. I said your clothes had an alarm on them. Anyway she said, we want you to leave the store. I asked, " why?" she said, because we want to, that is all. After that, they called security and kicked me out because I was trying their outfits with the jackets that I bought from another store. It is so unfortunate that they see their customers as potential thieves and do not hesitate to embarrass their customers among the people. They treated me like this too because I am an immigrant and cannot talk to language correctly, and they had the power of being native speakers and showed me like a thief by using it.