Skip to main content

Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Share
Business Profile

Doll Collectors

Pop In a Box

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Doll Collectors.

Reviews

Customer Review Ratings

1.57/5 stars

Average of 7 Customer Reviews

Want to share your experience?

Leave a Review

Review Details

  • Review fromAndrew M

    Date: 02/17/2023

    1 star
    Wanted to try their Marvel Mystery Funko subscription and they sent me two of the exact same funko, of a marvel character I had never heard of, and then wouldn't even address me request to return them. Additionally, I tried to order one of their funkos directly, and after months of it not showing up I tried to message them asking what's happening with it and could only get stock responses back which did not address my concern. After a year waiting, with the website showing pending... the order was cancelled, and I never received my money back. NEVER BUY FROM THIS COMPANY.
  • Review fromGavin W.

    Date: 01/22/2023

    1 star
    Pre ordered some *********************** funko pops, they either kept pushing them out or cancelled them all together. They refuse to issue a refund even after showing bank statements proving that they charged me. They are the worst company Ive ever dealt with. Would give them 0 stars if I could
  • Review fromAdam W

    Date: 01/16/2023

    1 star
    DO NOT BUY FROM POP BOX CENTRAL!!! Took my money and never sent the pops and never responded to my emails Very unprofessional and unreliable!!!!! SCAMMERS
  • Review fromBlake L

    Date: 12/09/2022

    1 star
    Worst **************** I've ever seen. Kept making promises to get my order sent and pushing back the date then after a year they Cancelled it! When I emailed them about it I just got a response that basically said s*** happens and we don't care but please continue to shop with us!
  • Review fromNicole T

    Date: 10/17/2022

    5 stars
    Stellar service, I had a question about my order and they immediately addressed the issue involving a doll not released yet, and they kindly sent me a free doll. I will DEFINITELY buy from this merchant again!
  • Review fromRoberto G

    Date: 09/29/2022

    1 star
    I will never buy from this company again they have raised their shipping costs from **** to ***** give me a break very annoying. As well on top of that you are lucky if you get your preorder after a year . This use to be a good company but I am done .
  • Review fromBenjamin A

    Date: 09/29/2022

    1 star
    WARNING!!! Do not buy from this company!! They are horrible and the customer service is crap! They will just up and cancel your order. They are always having "glitches" and will sell something for the wrong price, so they just cancel your order instead of offering to let you pay the "correct" price.

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.