Reviews
205 Customer Reviews
Review from John M
5 stars12/28/2024
Worked with ****, she was wonderful and helped me get exactly what I needed. Excellent communication and customer service, thank you!
Priority Plus Financial LLC Response
12/30/2024
We're so thrilled that you had a great experience! Thank you for sharing!Review from DENN P
3 stars12/21/2024
Really need a feel of a better connection between Priority Plus staff that sell someone on the process, and the Guardian Litigation staff that technically execute the negotiations. Having one group or the other communicate as if they are not on the same page, or are waiting on information from the other, or prefer to communicate needs in a different manner in the other creates the feeling of missed connections for the customer, which is not a good feeling for a customer in whatever ******************** distress, who is counting on these entities to work on their behalf to set things right with their creditors.Priority Plus Financial LLC Response
12/23/2024
Thank you for your feedback. We understand the frustration that comes from feeling a disconnect between our teams. We sincerely apologize for any confusion caused by misaligned communication between the Priority Plus staff and Guardian Litigation.
We are actively reviewing our internal processes to ensure better coordination and clearer communication moving forward. Your trust is important to us, and we are committed to providing a seamless experience as we work on your behalf.
If you have any further concerns, please dont hesitate to reach out. Were here to help.
Sincerely,***** ******
Priority Plus Financial
Review from Manuel F
5 stars12/18/2024
**** ******** is such an amazing guy! Super professional, honest, and extremely helpful. It is great to see how Priority Plus Financial has such great employees. Highly recommend for financial assistance and upfront honest. Keep up the great work!Priority Plus Financial LLC Response
12/20/2024
Thank you for sharing your experience with us! **** ******** is truly amazing and genuinely cares about our clients!Review from Kathy L
5 stars12/18/2024
Absolutely the best customer service I have received in years! ******* is a 10 She listens and explains everything so clearly! She would be a Trainer for all new employees. Thank you so much *******!Review from Leigh F
5 stars12/16/2024
***** was very easy to work with. Very thorough in explaining the process and answered any questions you had. I will update a review on the progress once the program gets rolling.Review from Zee S
5 stars12/13/2024
Didnt have the Customer and Client feeling going through processing my application. He went above and beyond got everything done within 30 minutes Im very happy To have this done.Review from Danny R
5 stars11/27/2024
Work with ****** *. I work in sales and grilled/teased her on the seller/buyer dynamics of how presenting information in a limited context can be a form of manipulation. Happy to say, she never did that and was transparent about what options were in the market, what her personal experience was, and what she didn't know enough to give an opinion. I told her I would not be making a decision today and she never pressed me to do so. 10/10 salesperson and a diamond in the rough in an industry filled with predatory *******************Review from Andrew M
5 stars11/19/2024
****** and ***** were really good listeners and shared their professional opinion on several different options. I appreciate the patience they showed.Review from Jessica B
5 stars11/19/2024
**** was an absolute pleasure to work with. He helped me more than I expected, and I'm so thankful for him!Review from Sean S
5 stars11/19/2024
Iman was incredibly helpful and supportive. As anxiety ridden as this process can be, he was exceptionally thorough and clear throughout. I feel good about me decision to move forward with this plan!
Customer Review Rating
Average of 205 Customer Reviews
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