About

Local BBB:

BBB Serving the Pacific Southwest, Central & Inland California

BBB File Opened:

9/6/2013

Business Started:

10/26/1999

Business Incorporated:

10/26/1999

Type of Entity:

Corporation

Alternate Names:

Serrf Corp

Police Auctions

Business Management:

Mr. William Keck, CEO

Additional Information

Refund and Exchange Policy

15% Restocking Fee Applies to all Returns.

Please remember that this is an absolute auction where items are in many cases sold for below cost. In fairness to all bidders who compete for these items, a 15% restocking fee is charged for all returns, except in cases of damage or if the description does not match the item. Do not bid if you are not serious about keeping the item. Please note that returns must be requested and RMA# obtained within 7 days of receipt of item by bidder or no refund is due.

Getting an RMA# is required to return items. To obtain an RMA#, call customer support toll-free at (877) 677-3040, Monday through Friday 8-4 PM Pacific Time. Please note support is not open on weekends and holidays.

No refunds are issued until item is received back. Item must be returned within 15 days from issue of RMA number or no refund is due. Signature confirmation required for proof of delivery on returns, insurance recommended as we are not responsible for lost or stolen items. Customers requesting refunds due to shipping damage or lost items are required to submit insurance claims and cooperate with insurance claim process before refund is issued.

Please note that should it become necessary to return your item for any reason, PoliceAuctions.com does not pay for original or return shipping, so please factor this into your bidding and buying strategies. International bidders please note that customs and duties fees are paid by the bidder and are not refundable. Also note that the toll-free number may not be available outside the US, so use the 714 556-4900 line instead. Any questions, please don't hesitate to call, we are happy to help you.

We strive to make everyone's bidding experience a positive one, so if you have questions about how it works, please call us toll-free at 877 677-3040. We're happy to help you. Our hours of support are Monday through Friday, 8-4 pm pacific time. Please note support is not open on weekends and holidays.

Business Categories

Online Auctions, Auto Auction, Estate Auctions, Government Auctions and Job Listing Services