ComplaintsforDesigned Receivable Solutions Inc
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Complaint Details
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Initial Complaint
10/02/2023
- Complaint Type:
- Order Issues
- Status:
- Answered
I am not liable for this debt with ***************************. I do not have a contract with DESIGNED RECEIVABLE SOLUTIONS. They did not provide me with the original contract as I requested..Business response
10/03/2023
Hello,
The consumer did not mention which of his accounts he is disputing. He has several that were assigned to our office for collection. We have record of speaking to the consumer about some of these debts in 2019; they remain unpaid. The consumer has not contacted our office to request information or discuss the debts. We encourage the consumer to contact ** to discuss options that *** be available.
Regards,
****
********************************** 415
*******, ** 90630
************
We are debt collectors, this is an attempt to collect a debt, any information obtained will be used for that purpose. ********** License number: ********. The law limits how long you can be ***d on a debt. Because of the age of your debt, we will not *** you for it. If you do not pay the debt, DRSI *** report it to the credit reporting agencies as unpaid for as long as the law permits this reportingCustomer response
10/03/2023
I am not liable for this debt with ***************************. I do not have a contract with DESIGNED RECEIVABLE SOLUTIONS. They did not provide documentation verified by an attorney for accuracy to ensure double billing did not occur. I am not liable for this debt; I want this removed from my credit report immediately!!Business response
10/04/2023
Hello,
The consumer has not contacted our office, or requested any information from our office. The consumer does not need a contract with DRSI. His accounts were assigned to DRSI for collection by the provider. We will update the credit bureaus to reflect that the account(s) are disputed. We will also send a verification of the debts to the consumer which will include the original charges, where and who provided the medical services, how much his insurance company (Blue Shield) paid, along with any other information required to verify a consumer's dispute.
Regards,
****
********************************************************************
************We are debt collectors, this is an attempt to collect a debt, any information obtained will be used for that purpose. ********** License number: ********. The law limits how long you can be ***d on a debt. Because of the age of your debt, we will not *** you for it. If you do not pay the debt, DRSI may report it to the credit reporting agencies as unpaid for as long as the law permits this reporting
Initial Complaint
09/22/2023
- Complaint Type:
- Customer Service Issues
- Status:
- Answered
I am not liable for the this debt with ***************************. I do not have a contract with Designed Receivable Solutions Inc, they not provide me with the original contract as I requested.Business response
09/25/2023
Hello,
The consumer has several accounts assigned to our office. They have not specified which debt they are referring to. We have made dozens of attempts to contact the consumer via mail and telephone at ************. The consumer has not responded to any of our attempts to contact them. We are happy to assist the consumer in any attempt to discuss or resolve the debts, should they be inclined. We encourage the consumer to contact our office to discuss any options that *** be available.
Regards,
****
********************************** 415
**************************
************
We are debt collectors, this is an attempt to collect a debt, any information obtained will be used for that purpose. ********** License number: ********.Initial Complaint
09/22/2023
- Complaint Type:
- Customer Service Issues
- Status:
- Answered
I am not liable for the this debt with ***************************. I do not have a contract with Designed Receivable Solutions Inc, they not provide me with the original contract as I requested.Business response
09/25/2023
Hello,
The consumer has several accounts assigned to our office. They have not specified which debt they are referring to. We have made dozens of attempts to contact the consumer via mail and telephone at ************. The consumer has not responded to any of our attempts to contact them. We are happy to assist the consumer in any attempt to discuss or resolve the debts, should they be inclined. We encourage the consumer to contact our office to discuss any options that *** be available.
Regards,
****
********************************** 415
*******, ** 90630
************
We are debt collectors, this is an attempt to collect a debt, any information obtained will be used for that purpose. ********** License number: ********.Initial Complaint
09/17/2023
- Complaint Type:
- Order Issues
- Status:
- Answered
Since I don't have a contract with Designed Receivable Solutions Inc and they didn't give me the original contract as I requested, I am not responsible for this debt with ******* Communications.Business response
09/18/2023
Hello,
The consumer is referencing a debt owed to ******* Communications. We do not collect for ******* Communications. However, we do have a debt for this consumer for medical services rendered on 6/19/2018. If the consumer would like to discuss the details of the debt, or request additional information, we encourage them to contact our office.
Regards,
****
********************************** 415
*******, ** 90630
************
We are debt collectors, this is an attempt to collect a debt, any information obtained will be used for that purpose. ********** License number: ********. The law limits how long you can be ***d on a debt. Because of the age of your debt, we will not *** you for it. If you do not pay the debt, DRSI may report it to the credit reporting agencies as unpaid for as long as the law permits this reportingInitial Complaint
09/09/2023
- Complaint Type:
- Order Issues
- Status:
- Answered
I am not liable for this debt with ************** HOSPITAL. I do not have a contract with Designed Receivable Solutions Inc., they did not provide me with the original contract as I requested.Business response
09/11/2023
Greetings,
The consumer has not contacted us about the medical debts owed to ************** Hospital. The consumer has disputed the debts directly with the credit bureaus and we have verified that the debts remain outstanding. We have also verified the correct identifiable information such as social security number, date of birth and email address provided at the time services were rendered. We have attempted to contact the consumer with the phone number and address that she provided. We encourage the consumer to contact our office to discuss these debts and any options that *** be available.
Regards,
****
********************************** 415
*******, ** 90630
************
We are debt collectors, this is an attempt to collect a debt, any information obtained will be used for that purpose. ********** License number: Application Pending. The law limits how long you can be ***d on a debt. Because of the age of your debt, we will not *** you for it. If you do not pay the debt, DRSI *** report it to the credit reporting agencies as unpaid for as long as the law permits this reportingInitial Complaint
08/10/2023
- Complaint Type:
- Service or Repair Issues
- Status:
- Answered
I am not liable for this debt with ************************* hospital, I do not have a contract with Designed Receivable Solutions Inc, they did not provide me with the original contract as I requested and did not provide proper validation. This is a medical collection that is being reported illegally. No PHI release form has been provided. this is violating my privacy and HIPPA Law. My latest request was completely ignored. The tracking number is ********************** and they received it on June 26, 2023. Please remove from my credit report immediately or this will be cause for litigation.Business response
08/10/2023
Greetings,
Our records reflect that the consumer is responsible for the balance due to ************** Hospital. We received their certified letter on 11/30/22, requesting validation of the debt. We verified the debt with the original creditor and mailed the validation/verification to the consumer on 12/21/22. We received a complaint from the ***** which was also responded to on 5/18/23. We received another certified mail correspondence on 6/27/23. The debt has already been verified and that verification was mailed to the consumer on 12/21/22. If they wish to discuss or resolve the debt, they should contact our office to explore options that *** be available.
Regards,
****
********************************** 415
*******, ** 90630
************
We are debt collectors, this is an attempt to collect a debt, any information obtained will be used for that purpose.Initial Complaint
08/09/2023
- Complaint Type:
- Customer Service Issues
- Status:
- Answered
I am not liable for this debt with Design Rec. Solutions. I do not have a contract with Design Rec. Solutions. They did not provide me with the original contract with the original creditor ************************ as requested.Business response
08/09/2023
Greetings,
We mailed verification of the debt to the consumer on 6/14/23. The verification was sent to **************************************************, via ****. Should the consumer wish to discuss or resolve the debts, we encourage them to contact our office.
Regards,
****
**************************************
*******, ** 90630
************
We are debt collectors, this is an attempt to collect a debt, any information obtained will be used for that purpose. ********** License number: Application Pending. The law limits how long you can be ***d on a debt. Because of the age of your debt, we will not *** you for it. If you do not pay the debt, DRSI may report it to the credit reporting agencies as unpaid for as long as the law permits this reportingCustomer response
08/09/2023
The incorrect information that is being reported by Design Rec. regarding me and my livelihood is not only detrimental to my ability to thrive but also is preventing me from the pursuit of a better life and happiness. Not only is it halting me from the life I desire, the info is being reported erroneously and therefore I request removal said acounts.Business response
08/10/2023
Greetings,
We have verified with the original creditor, ************************, that the balances are due and remain unpaid. We mailed verification of the debt to the consumer on 6/14/23. The verification was sent to **************************************************, via USPS. Should the consumer wish to discuss or resolve the debts, we encourage them to contact our office.
Regards,
****
**************************************
*******, ** 90630
************
We are debt collectors, this is an attempt to collect a debt, any information obtained will be used for that purpose. ********** License number: Application Pending.Initial Complaint
08/03/2023
- Complaint Type:
- Order Issues
- Status:
- Answered
I am not liable for this debt with SPRINGHILL EMERGENCY PHYSICIAN, I do not have a contract with DESIGNED RECEIVABLE SOLUTIONS, they did not provide me with the original contract as I requested.Business response
08/04/2023
The consumer has not contacted us to discuss or resolve the accounts. They have filed disputes with the credit bureaus:
12/21/16: Insurance claim was delayed
08/18/20: Claimed the accounts were closed
07/10/23: Claimed the accounts are involved in litigation - provided attorney phone number ************. We called multiple times but there was no answer.
We're not exactly sure what the dispute is, but we're happy to assist the consumer in resolving the accounts if they would like ot contact our office.
Regards,
****
********************************** 415
*******, ** 90630
************
We are debt collectors, this is an attempt to collect a debt, any information obtained will be used for that purpose. ********** License number: Application Pending. The law limits how long you can be ***d on a debt. Because of the age of your debt, we will not *** you for it. If you do not pay the debt, DRSI may report it to the credit reporting agencies as unpaid for as long as the law permits this reportingInitial Complaint
07/31/2023
- Complaint Type:
- Sales and Advertising Issues
- Status:
- Answered
At the time of this service I had ******** and ******** which the hospital is fully aware of I also never received a bill for this because I would have contacted the hospital this bill should have never went to this company which caused my credit to drop. Therefore I feel that this is fraud and I shouldnt be held accountable for someones mistake which could have been resolved.Business response
08/02/2023
We show record of a ******** policy number provided to the original creditor. We have reached out to them for an explanation as to why there is a remaining balance.The consumer should contact our office to ensure that the account is properly resolved. They may or may not have financial liability. We will have further information after we hear back from the healthcare provider.
Regards,
****
********************************** 415
*******, ** 90630
************
We are debt collectors, this is an attempt to collect a debt, any information obtained will be used for that purpose.Initial Complaint
07/28/2023
- Complaint Type:
- Billing Issues
- Status:
- Answered
I am not aware of this account. I have reached out to *********************** and with DESIGNED RECEIVABLE SO to have this account removed from my file and they are always saying the same excuse, which is no longer acceptable. I have filed this as an outcome of Identity Theft. Regardless of all actions done on my end, ********************** did not provide any verifiable documentation that the account is mine. Thus, I am reaching out to seek assistance to have DESIGNED RECEIVABLE SO confirm that I have no account with them and that the ********************** can simply remove it from my credit report.Business response
08/07/2023
Hello,
We understand that the consumer is claiming they are unaware of the debts, despite that we spoke to them several times about these unpaid debts. Our representatives have reached out on several occasions to discuss the debts and attempt to assist the consumer with resolving them. Most attempts resulted in getting hung up on. On 8/28/2020, the consumer indicated that they were not working and were unable to make any payments, so we mailed a financial assistance application. The application was never returned to us or the hospital despite several more follow up phone calls.
If the consumer wants to resolve the account balances, they should contact our office to discuss their options.
Regards,
****
**************************************
*******, ** 90630
************
We are debt collectors, this is an attempt to collect a debt, any information obtained will be used for that purpose. ********** License number: Application Pending. The law limits how long you can be ***d on a debt. Because of the age of your debt, we will not *** you for it. If you do not pay the debt, DRSI may report it to the credit reporting agencies as unpaid for as long as the law permits this reporting
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Customer Complaints Summary
96 total complaints in the last 3 years.
37 complaints closed in the last 12 months.