ComplaintsforDesigned Receivable Solutions Inc
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Complaint Details
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Initial Complaint
12/18/2023
- Complaint Type:
- Order Issues
- Status:
- Answered
I am not liable for the debt to ***************************. i do not have a contract with DESIGNED RECEIVABLE SOLU & never recieved one after i requested for one.Business response
12/20/2023
Greetings,
The original creditor can assign delinquent debts to third-party collection agencies to collect the debts on their behalf. While the consumer did not create a contract with DRSI, the original creditor has the right to assign the unpaid debt for collection. This is what gives DRSI the ability to collect the outstanding debt.
Despite our several attempts to contact the consumer, we have been unable to assist them in resolving their debts. We have verified with Cedars that the account remains outstanding. We will consider this BBB complaint as a dispute and update the credit bureaus accordingly. Should the consumer wish to discuss or resolve the debts, we encourage them to contact our office.
Regards,
****
********************************************************************
********** License number: ********
************
We are debt collectors, this is an attempt to collect a debt, any information obtained will be used for that purpose.
The law limits how long you can be ***d on a debt. Because of the age of your debt, we will not *** you for it. If you do not pay the debt, DRSI may report it to the credit reporting agencies as unpaid for as long as the law permits this reportingInitial Complaint
12/12/2023
- Complaint Type:
- Customer Service Issues
- Status:
- Answered
I am not liable for this debt with Cedar Sinai. I do not have a contract with Designed Receivable Solutions Inc. They did not supply me with the original contract as requested.Business response
12/14/2023
Greetings,
The original creditor can assign delinquent debts to third-party collection agencies to collect the debts on their behalf. While the consumer did not create a contract with DRSI, the original creditor has the right to assign the unpaid debt for collection. This is what gives DRSI the ability to collect the outstanding debt.
Despite our communication with the consumer, we have not been able to resolve the debts with them. We have verified with Cedars that the account remains outstanding. We will consider this BBB complaint as a dispute and update the credit bureaus accodingly. Should the consumer wish to discuss or resolve the debts, we encourage them to contact our office.
Regards,
****
********************************************************************
********** License number: ********
************
We are debt collectors, this is an attempt to collect a debt, any information obtained will be used for that purpose.
The law limits how long you can be ***d on a debt. Because of the age of your debt, we will not *** you for it. If you do not pay the debt, DRSI may report it to the credit reporting agencies as unpaid for as long as the law permits this reportingInitial Complaint
11/20/2023
- Complaint Type:
- Order Issues
- Status:
- Answered
I do not have debt with SO and SO. I did not sign a contract with SO and SO.Business response
11/21/2023
This complaint is vague. We do not know who or what "SO and SO" is or what the consumer's complaint is based on.
Regards,
DRSI
********** License number: ********
************We are required by regulation of the ************** ********** of ********* Services to notify you of the following information. This information is NOT legal advice: Your creditor or debt collector believes that the legal time limit (statute of limitations) for suing you to collect this debt may have expired.It is a violation of the Fair Debt Collection Practices Act, 15 U.S.C. **** et seq., to *** to collect on a debt for which the state of limitations has expired. However, if the creditor ***s you to collect on this debt, you may be able to prevent the creditor from obtaining a judgment against you. To do so,you must tell the court that the statute of limitations has expired. Even though the Statute of Limitations has expired, you may choose to make payments.However, be aware: if you make a payment, admit to owing the debt, promise to pay the debt, or waive the statute of limitations of the debt, the time period in which the debt is enforceable in court may start again. If you would like to learn more about your legal rights and options, you can consult an attorney or a legal assistance or legal aid organization.
WE ARE REQUIRED BY LAW TO GIVE YOU THE FOLLOWING INFORMATION ABOUT THIS DEBT. The legal time limit (statute of limitations) for suing you to collect this debt has expired. However, if somebody ***s you anyway to try to make you pay this debt, court rules REQUIRE YOU to tell the court that the statute of limitations has expired to prevent the creditor from obtaining a judgment. Even though the statute of limitations has expired, you may CHOOSE to make payments. However,BE AWARE: if you make a payment, the creditors right to *** you to make you pay the entire debt may START AGAIN.Initial Complaint
11/19/2023
- Complaint Type:
- Order Issues
- Status:
- Answered
I am not liable for this debt with ***************************. I do not have a contract with Designed Receivable Solutions Inc. They did not provide me with the original contract as requested.Business response
11/20/2023
We've communicated with the consumer in 2021 and 2022, regarding his unpaid debts owed to ************. We've sent verifications of debt per the consumer's request on 12/8/2021. We called spoke with the consumer on 1/10/2022, and we were told that they weren't going to pay and hung up. If the consumer wishes to discuss options that *** be available to resolve the outstanding balances, we encourage them to contact our office for assistance.
The original creditor can assign delinquent debts to third-party collection agencies to collect the debts on their behalf. While the consumer did not create a contract with DRSI, the original creditor has the right to assign the unpaid debt for collection. This is what gives **** the ability to collect the outstanding debt.
Regards,
****
********************************************************************
********** License number: ********
************
We are debt collectors, this is an attempt to collect a debt, any information obtained will be used for that purpose.Initial Complaint
11/08/2023
- Complaint Type:
- Order Issues
- Status:
- Answered
Im not reliable for this debt with OPTUM. I do not have a contract with Designed Receivable Solutions Inc. They did not provide me with the original contract as I requested.Business response
11/09/2023
Greetings,
The original creditor, Optum (formerly ********************* can assign delinquent debts to third-party collection agencies to collect the debts on their behalf. While the consumer did not create a contract with DRSI, the original creditor has the right to assign the unpaid debt for collection. This is what gives DRSI the ability to collect the outstanding debt.Despite our attempts to contact the consumer by mail and by phone, we have not been able to discuss the debts with them. We have verified with Optum that the account remains outstanding. We will consider this BBB complaint as a dispute and mail out verification of the debts to the address listed. Should the consumer wish to discuss or resolve the debts, we encourage them to contact our office.
Regards,
****
********************************************************************
********** License number: ********
************
We are debt collectors, this is an attempt to collect a debt, any information obtained will be used for that purpose.
The law limits how long you can be ***d on a debt. Because of the age of your debt, we will not *** you for it. If you do not pay the debt, DRSI may report it to the credit reporting agencies as unpaid for as long as the law permits this reportingInitial Complaint
10/14/2023
- Complaint Type:
- Order Issues
- Status:
- Answered
I'm not liable for this debt with Designed Receivable Solutions, **** I do not have a contract with Designed Receivable Solutions, **** they did not provide me with the original as I requested.Business response
10/16/2023
Greetings,
The original creditor can assign delinquent debts to third-party collection agencies to collect the debts on their behalf. While the consumer did not create a contract with DRSI, the original creditor has the right to assign the unpaid debt for collection. This is what gives DRSI the ability to collect the outstanding debt.Despite our several attempts to contact the consumer (mail sent to and multiple phone attempts to ), we have not been able to discuss the debts with them. We have verified with Cedars that the account remains outstanding. Should the consumer wish to discuss or resolve the debts, we encourage them to contact our office.
Regards,
****
********************************************************************
********** License number: ********
************
We are debt collectors, this is an attempt to collect a debt, any information obtained will be used for that purpose.Initial Complaint
10/11/2023
- Complaint Type:
- Order Issues
- Status:
- Answered
I am not liable for this debt with ****** ***************** I do not have a contract with Designed Receivable Solutions. They did not provide me with the original contract as requested or any further verification in proof of debt. In addition, I have advised and provided proof that I am an ongoing victim of identity theft.Business response
10/12/2023
The consumer has not requested any information from DRSI, or contacted DRSI. Despite our several attempts to contact the consumer to assist them in resolving their debts, our efforts have been unsuccessful. We encourage the consumer to contact us for assistance in resolving their accounts. We will consider this a formal dispute and update any applicable credit reporting to reflect that.
Regards,
****
********************************************************************
********** License number: ********
************
We are debt collectors, this is an attempt to collect a debt, any information obtained will be used for that purpose. Because of the age of some of your debts, we will not *** you for it. If you do not pay the debt, DRSI may report it to the credit reporting agencies as unpaid for as long as the law permits this reportingInitial Complaint
10/10/2023
- Complaint Type:
- Order Issues
- Status:
- Answered
I am not liable for the debt with ************ physician billing. I do not have a contract with designed receivable solutions inc. they did not provide me with the original contract as requested.Business response
10/12/2023
We have verified with Cedars that the account remains outstanding. We will consider this BBB complaint as a dispute and mail out verification of the debts to the address listed. Should the consumer wish to discuss or resolve the debts, we encourage them to contact our office.
Regards,
****
**********************************************************************
********** License number: ********
************
We are debt collectors, this is an attempt to collect a debt, any information obtained will be used for that purpose.Initial Complaint
10/08/2023
- Complaint Type:
- Order Issues
- Status:
- Answered
I am not liable for this debt with *******************************, I dont have a contract with DESIGNED RECEIVABLE SOLUTIONS they did not provide me with original contract as i requested.Business response
10/09/2023
Greetings,
The consumer has not contacted our office. We have several accounts assigned for collections by ******************************* for services provided to ****. Despite several statements being mailed out to the consumer at *******************************************************, and phone calls made to multiple phone numbers on file, we have not been able to reach *******************. We are happy to offer assistance and discuss the debts, along with any options that *** be available. We ask the consumer to contact our office if they are interested in resolving the debts.
Regards,
****
********************************************************************
********** License number: ********
************
We are debt collectors, this is an attempt to collect a debt, any information obtained will be used for that purpose.Customer response
10/09/2023
we have no contract with company and they should not be reporting false information on my report without supplying original contact or agreementBusiness response
10/10/2023
The consumer has provided little information in this complaint, so I'll attempt to address each line that they have submitted.
Complaint #1:
"I am not liable for this debt with ******** MEDICAL CENTER, I don't have a contract with DESIGNED RECEIVABLE SOLUTIONS they did not provide me with original contract as I requested."
Answer #1: We have verified with ******** ************** that the debts remain outstanding and ************** is the responsible party for medical services rendered to his children and himself. There are 15 accounts that have been assigned to our office for collection. We have attempted to contact ************* multiple times to assist in resolving the accounts. He has not contacted our office to resolve, request information, discuss resolutions options, or even dispute the debts.
Complaint #2:
we have no contract with company and they should not be reporting false information on my report without supplying original contact or agreement
Answer #2:
The consumer does not have a contract with Designed Receivable Solutions, **** There is a myth floating around the internet about a no contract dispute between the debt collector and the consumer. The fact is, the consumer owes debts to ******** ************** and the medical provider has contracted DRSI to collect the debts on its behalf. We have verified that the account information is accurate, and we are reporting accurate information to the credit bureaus. Once again, we encourage the consumer to contact our office to discuss options that *** be available to resolve the accounts.
Regards,
****
********************************** *********************************
********** License number: ********
************
We are debt collectors, this is an attempt to collect a debt, any information obtained will be used for that purpose.Initial Complaint
10/06/2023
- Complaint Type:
- Order Issues
- Status:
- Answered
Since we did not enter into a contract, I wish to state that I am not responsible for the debt associated with ***************************. I should make clear that I have not voluntarily agreed to any financial responsibilities with them. Additionally, in an effort to resolve this matter in a proper and open manner, I formally asked DESIGNEDRECEIVABLE *** for the original contract that pertains to this specific obligation. Unfortunately, despite this request, they still haven't responded to my inquiry by giving me the needed documentation. Due to the complexity of the situation and DESIGNEDRECEIVABLE's lack of collaboration and transparency, I must now seek out more support and explanation in order to successfully resolve this issue.Business response
10/12/2023
Greetings,
Despite our several attempts to contact the consumer (mail sent to *********************************** #**** and multiple phone attempts to ************ ), we have not been able to discuss the debts with them. We have verified with Cedars that the account remains outstanding. We will consider this BBB complaint as a dispute and mail out verification of the debts to the address listed. Should the consumer wish to discuss or resolve the debts, we encourage them to contact our office.
Regards,
****
********************************************************************
********** License number: ********
************
We are debt collectors, this is an attempt to collect a debt, any information obtained will be used for that purpose.
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Customer Complaints Summary
96 total complaints in the last 3 years.
37 complaints closed in the last 12 months.