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Find a Location

Champion Chrysler Jeep Dodge has 1 locations, listed below.

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    Business ProfileforChampion Chrysler Jeep Dodge

    New Car Dealers

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 2 Customer Reviews

    Customer Complaints

    14 complaints closed in last 3 years

    3 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    Location of This Business
    9655 Firestone Blvd, Downey, CA 90241-5562
    Years in Business:
    17
    Business Started:
    12/21/2006
    Alternate Business Name
    • Champion Dodge LLC
    Business Management
    • Mr. Paul Antepara
    Contact Information

    Principal

    • Mr. Paul Antepara

    Customer Contact

    • Mr. Paul Antepara
    Additional Contact Information

    Phone Numbers

    Industry Tip

    BBB Tip: Buying a new car

    Customer Complaints

    14 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    02/05/2024

    Complaint Type:
    Service or Repair Issues
    Status:
    Answered
    On 1/6/24 I purchased a used certified vehicle from Champion Jeep in ****** **. on 1/7/24 the check engine light came on. Due to my health, job schedule and other personal reasons, my schedule would not permit me to bring the vehicle in to have the check engine light looked at however with it being a Certified vehicle I'm unsure of how or why the check engine light would come on less than 24 hours after getting the vehicle. Upon returning to the ******************* I was able to schedule the vehicle to be serviced on 1/27/24. On 1/26/24 the vehicles start/stop system went out and the car lost power in the middle of a busy intersection. i had the vehicle towed in on 1/27. I was given a rental car while the vehicle was being repaired. on 1/29 i received a call from one of the Reps stating he didn't know how long it would take to repair the vehicle and that I need to hurry in to resign or cancel the contract. Due to my declining health and my job schedule I was unable to come in during the week to sign and planned on coming in Friday 2/2/24, to finalize everything. When i returned to work on 2/2/24, at apx. 6:00PM, there was no rental car. Upon reviewing the security cameras from my job, I see a rep from the rental car place drive off in the vehicle rented to me on behalf of Champion, while my vehicle was being repaired. I have provided $1,499 to the dealership and no vehicle. I have reached out several times before and after 2/2/24 to get the following info from the dealership but have been unsuccessful:Owners Contact Info Date the vehicle was certified Name of the Tech. that certified the vehicle As of 2/2/24 I have reached out to a Dealership Fraud Attorney for advice in this matter.
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    Customer Reviews

    2 Customer Reviews

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    How BBB Processes Complaints and Reviews

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    Most Recent Customer Review

    Jerry G

    1 star

    07/06/2023

    Took my jeep compass in because my auto start malfunctioned and i had an oil leak on top of the engine.. First they said not covered under extended warranty. After slightly heated discussion i was told that auto start was only covered under original warranty. I said fine fix the rest. After waiting for 45 minutes to pick up my car, I was advised my car would not start. I was told that both batteries needed to be replaced. I purchased the replacement battery for the auto start sensor. and they wanted to charge me $990.00 to install the battery. The service advisor named **** is a total thief and con man. After another heated discussion in front of other employees i basically told him he was a thief . I took the battery home and replaced it myself in about 20 min. Do not recommend this dealer for any service needed for vehicles.

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