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Business ProfileforKBO Bike
At-a-glance
Related Categories
Business Details
- Location of This Business
- 4250 Shirley Ave, El Monte, CA 91731
- BBB File Opened:
- 3/15/2024
- Years in Business:
- 4
- Business Started:
- 6/1/2020
- Business Management
- Leo Luna
- Contact Information
Principal
- Leo Luna
Customer Contact
- Leo Luna
- Additional Contact Information
Email Addresses
- Sales
- Technical Support
Customer Complaints
32 Customer Complaints
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File a ComplaintMost Recent Customer Complaint
07/20/2023
- Complaint Type:
- Service or Repair Issues
- Status:
- Resolved
Customer Reviews
20 Customer Reviews
What do you think? Share your review.
Most Recent Customer Review
Debbie L
11/14/2023
KBO Bike Response
11/15/2023
Thank you for your kind feedback regarding the *** Support Team. We are delighted to hear that you had a positive experience with us.
We sincerely apologize for the slight damage to the box and the paint scratches on the rear bike rack upon delivery. However, we are glad that our team responded promptly and provided a fair resolution. It's great to know that you received a $50 refund and reflective stickers as compensation.
We are thrilled that you are happy with your two *** Breeze bikes. If you have any further questions or need assistance in the future, please don't hesitate to reach out to us.
Thank you once again for choosing *** and for your valuable feedback.
Best regards,
The *** Support Team
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