226 Customer Reviews
- Date
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- Lowest Rating
Review from Gail H
1 star08/12/2024
Overcharging and misled auto subscription. I tried many times to cancel the subscription and it took numerous attempts to do so. They tried to upsell, upsell, upsell. They were extremely reticent to cancel the subscription and said they would take 48 hours to send an email confirming the cancellation. They are a company with absolutely no integrity.Review from Ralph S
1 star08/11/2024
A scam because I ordered a one time trial and ** getting charged each month for a subscription that I never volunteered to enter.Review from Clarence C
1 star08/11/2024
I want a reimbursement as I have not received the items I paid $68. for approximately 2 months ago FRAUDReview from Neela D
1 star08/09/2024
Total Scam ! I agree with other reviews. Very unscrupulous marketing and company. Calling was fruitless.I am stuck with roughly ***** a month for 3 months for product I do not want or needI will **** it up but be sure to read the fine print before EVER ordering products again.Review from Jane D
1 star08/06/2024
Total scam. As others have done, I ordered a one time trial. The next month, they automatically sent me a tube of their so called Smile Actives. I was charged over $30. Then, the next two months, they automatically charge a person over $30 each month for the one tube of Smile Actives. I've called and asked to be canceled. The first time didn't work. They never told me that I would be charged over $90 in three installments. The second time I called, I was told again that they are canceling it. Don't believe these people. One tube of toothpaste is over $90. This company needs to be put out of business. If I could give less than 1 star, I would. The worst. The BBB needs to review this company. More importantly, my teeth did not get whitened.Review from Nancy F
1 star07/30/2024
SCAM - I wish I had checked here before I engaged with this company. ****** learned. Basically the same story that you will read over and over. I goes like this: when you swallow the hook for the trial offer, they sign you up for a membership. $90 for a 3 oz bottle, billed over 3 months. I called to say - woah I never signed up for a subscription and they said sure you did - it was to the right of the order summary - it reads, according to the service person on the phone, by buying this trial you are subscribing to a membership. Well, I said, if I had seen that, I can ASSURE you that I wouldn't have ordered. And then, to add insult to injust, to get a refund, you have to ship AT YOUR EXPENSE the membership bottle back that you never ordered yourself. Outrageous. Started on the chat bot online - but it was infuriating and I thought surely this is an AI Bot and it's not giving me the current info... so I called. And, yes, this THIEVERY is their policy. Where's ******************* when you need her?Review from Joseph C
1 star07/26/2024
SmileActives is a n unequivocal SCAM!!! I ordered a 1 time trial and then I started to get monthly product that did not order nor did I want as the product did nothing and a $2 bottle of peroxide would last a year and yield better results. I had to contact them numerous times to inform them that I only applied for a trial sample. Ive ship back the second bottle that I did not order at my expense and have disputed current & future purchases on credit card. In the end this a total scam and it is my fervent hope that the BBB and Class Action Lawsuit will hold them accountable. Lastly my quick return of the second delivery that I never requested they are trying to charge me for $90 for no product for 3 months! DO NOT PURCHASE THIS PRODUCT OR EVEN DEAL WITH THIS SCAMMER COMPANY. I have given this company a 1 as the option for a truthful assessment would be a 0!Review from Lisa E
1 star07/20/2024
SmileActives is a total SCAM!!! I ordered a 1 time trial and they started charging me and sending products on a subscription that I tried to cancel MULTIPLE times. I was told I would be sent to collection if I did not pay. The product does NOT workReview from Laura C
1 star07/18/2024
I ordered this product after seeing it advertised for a couple of years. I diligently used it for several months twice a day for 2 minutes plus for each brushing and I saw absolutely NO difference in the color of my teeth. NONE, ZIP, ***** I never wore braces, my teeth aren't "stained" from medications or any of the other reasons they might give as to why. "I eat the blueberries, I drink the coffee", NOT TRUE. I am a coffee drinker, I don't even drink red wine. This product just does not work. DON'T spend the money. Its NOT cheap either. If I could give zero stars I would.Review from Sally A
1 star07/13/2024
This place is a scam. My comments are the same as everyone else on here giving reviews. Difficult to deal with if you want to cancel. I spent over an hour on the phone trying to cancel. And, they still charged my credit card. I called my credit card. They are currently taking care of this. Do not buy this product. They are a scam. And, they keep ripping people off. They need investigated & shut down
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