Reviews

Review Details

• Review fromKris S

  Date: 05/21/2025

  1 star
  I bought the ****. I used smile actives for a year. I used a tooth color chart from my dentist. I did not see a change all. Once you sign up they will put you on auto ship, then when I stopped they charges me for the free one from my original order. I ended up paying twice. This product is a lie. What they say is too good to be true.

• Review fromLily S

  Date: 05/18/2025

  1 star
  Should be zero stars! They trick you into a subscription. To later find another $46 charge on my credit card. No confirmation email to find order number. I try to call, get an automated answering machine telling me it does not recognize my phone number and hangs up.I press 0 a million times until finally get customer service after waiting for 45 minutes. Find the second charge is the first of 3 installments. I canceled the subscription over the phone. Was told the remaing 2 installments will be canceled after they received the second box I never ordered. Was also told return instructions will be included in box. Received the box and guess what, no return instructions. As a matter of fact, zero paperwork!Stay away from this company. They are a sneaky, misleading scam of a company. Very bad business!I was able to cancell the auto payments through papal.

• Review fromSteve A

  Date: 05/16/2025

  1 star
  This company is a complete scam! Do not get fooled by this! The customer service is a joke and they keep charging you even after you cancel!

• Review fromCheryl D

  Date: 05/11/2025

  1 star
  BE AWARE! They will charge your account again even after the account has been canceled. We ordered 1 time, canceled, and 2months later they charged the $29.44 again. Now we have to file a dispute with the bank and get reimbursed through this process. The customer service is terrible! You cant even get them to understand anything that makes sense! All they want is, us to reorder. I will let as many people know to stay away from this product as possible! I will give them a 1 Star as they dont deserve anymore than that.

• Review fromMichael S

  Date: 04/27/2025

  1 star
  They did not say anything about auto shipments and charges. I called to cancel and the rude lady told me she would not cancel my order. The only way to cancel is to call, and they will not help. ****.

• Review fromMichael T

  Date: 04/19/2025

  1 star
  They do not tell you that this is an automatic renewal. Even when you cancel the don't tell you have a payment plan on the item that automatically renewed. They don't tell you that you can return for a refund. Refund address: ****************************

• Review fromCarol B

  Date: 04/18/2025

  1 star
  They charged me more money after I had canceled. When I called to have charges removed from ******, they I owed them more. The girl I spoke to when canceled, said I had only one payment left in March. They charged me another $30.18 in April. Also, said i called them twice, once in Feb and again in March. My phone only has February call to them to cancel my order.

• Review fromJoyce K

  Date: 04/16/2025

  1 star
  Ordered, realized it was an auto renewal, so cancelled within minutes. I didn't receive a refund. Nor did they send the order paid for.STAY AWAY!!!

• Review fromGrace S

  Date: 04/08/2025

  1 star
  Ive used this for 9 months, I see no appreciable difference. I think Ill stick with Crest Strips. This doesnt seem to cause my teeth to be sensitive, but does not change the fact its doesnt whiten my teeth. I contacted them and they sent a stain stick. Still, no change in the results.

• Review fromPatricia R

  Date: 04/05/2025

  1 star
  I didnt get the other orders after first order. tthey charged me and I couldnt get the bill canceled. It doesnt do what it says.