Skip to main content

Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.

Find a Location

PAC Global Insurance Brokerage, Inc. has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.

    Business ProfileforPAC Global Insurance Brokerage, Inc.

    Insurance Companies

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 3 Customer Reviews

    Customer Complaints

    18 complaints closed in last 3 years

    7 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    Location of This Business
    898 N Sepulveda Blvd Ste 700, El Segundo, CA 90245-2742
    Years in Business:
    35
    Business Started:
    5/4/1989
    Alternate Business Name
    • P A C Global
    • Pac Global Insurance
    Business Management
    • Scott Fuhrman
    Contact Information

    Principal

    • Scott Fuhrman

    Customer Contact

    • Scott Fuhrman

    Customer Complaints

    18 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    07/08/2024

    Complaint Type:
    Service or Repair Issues
    Status:
    Unanswered
    After a cancellation of a relocation to the **, I had to regain control over everything I owned. I hired a moving company that destroyed, damaged and didn't deliver certain items at all. From the ocean shipping company, I paid for an insurance policy to cover my belongings in such case my items were in a state other than what they were once I turned responsibility of my belongings over to said parties.After filing a claim. I have yet to receive any reimbursement, any notification or timeline as to the reimbursement. When I have contacted Pac Global, I am told two weeks or told to contact a broker located in the **. I have contacted the ** broker multiple times who refers me back to Pac Global. This back and forth has been perpetual for months and I have lost all patience. I need for Pac Global to disperse the reimbursement and close my claim, as in it's current form is seriously impacting my life. I still have all destroyed and damaged items as I have not been given any instruction allowing me to dispose of and I will not pursue repair of, or replacement of my items without being reimbursed.

    Customer Reviews

    3 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Maria S

    1 star

    04/03/2024

    The worst insurance broker to ship goods.NO STARS SHOULD BE THE BEST MATCH!!! I shipped my vehicle through La **** del ***** back in September, 2023. I had to pay for shipping insurance and PAC Global is the insurance the shipping company works with. My car arrived to PR with a huge dent on the back door passenger (right side). Since December, 2023. Ive been dealing with PacGlobal to pay for damages. The body shop estimated almost $900 for the damage, but PAC Global is only paying for $600. So Im stuck paying for $300 when my car was originally in excellent shape and been super frustrated since Jan 8,2024 on a pending status waiting for the brokers to meet and authorize my payment . I have made Multiple calls made to the company. One time I was asked to give them time to continue with their process. Another time the company said the process takes approximately 50 to ******************************************************************************************************** pending status and once theres another step, I will see a different email information but for now I need to wait until the brokers meet. These people are a complete joke!!!

    Local BBB

    BBB of Los Angeles & Silicon Valley

    BBB Reports On

    BBB reports on known marketplace practices.

    BBB Business Profiles may not be reproduced for sales or promotional purposes.

    BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

    When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

    BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

    As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.