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            Business ProfileWestmore Beauty

            Online Shopping

            Contact Information

            100 N Pacific Coast Hwy STE 1400

            El Segundo, CA 90245-5602

            Get Directions
            Visit Website
            (888) 366-3095

            Customer Reviews

            1.03/5

            Average of 40 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            55 complaints closed in last 3 years

            19 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            A

            This business is not BBB Accredited

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            Businesses in this category

            Years in Business: 5

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

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            Business Details

            Location of This Business
            100 N Pacific Coast Hwy STE 1400, El Segundo, CA 90245-5602
            BBB File Opened:
            4/28/2020
            Years in Business:
            5
            Business Started:
            1/4/2019
            Business Incorporated:
            1/4/2019
            Type of Entity:
            Limited Liability Company (LLC)
            Alternate Business Name
            • Westmore Beauty Ultra, LLC
            Business Management
            • Morgan Myers, Senior Manager
            Contact Information

            Principal

            • Morgan Myers, Senior Manager

            Customer Contact

            • Morgan Myers, Senior Manager
            Read More Business Details and See Alerts

            Industry Tip

            BBB Tip: Smart shopping online

            Customer Complaints

            55 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            07/16/2024

            Complaint Type:
            Delivery Issues
            Status:
            Answered
            I had a text offering 40% off and my order would indicate the discount , then when i checked out it changed back to regular price. I tried to contact Westmore Beauty several times thru text, chat, etc., but no response and none of the customer service numbers ever worked. Please help resolve this issue. This company has a tricky check out system and keeps changing the order unilaterally.The 40% off code was BCP40. I did receive the discount on one tube of product but charged full price on the other tube. I wouldn't have ordered 2 tubes without the discount. Very deceptive advertising.
            Read More
            Read 54 More Complaints

            Customer Reviews

            40 Customer Reviews

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            How BBB Processes Complaints and Reviews

            Start a Review

            Most Recent Customer Review

            Lauren W

            07/18/2024

            The products are fine, but what is really unfortunate is the scammy nature of the company involving all subscription products. First, if you go to cancel, you will be asked---likely by a chatbot--- to put your subscription on pause. Then, they will continue to charge your account and send you products, even though you have it in writing to put the subscription on pause! Then, when you go to cancel your account, you cannot remove your credit card yourself or cancel yourself without speaking to an agent---aka another bot. When you do that and even email the company, ZERO accountability is taken for their mistake. If you dare use these products, make sure you do not do the subscription service. If you no longer want to receive products from them, I suggest putting. a stop payment on all future orders. This company lacks integrity and is just terrible.
            Read 39 More Customer Reviews

            Local BBB

            BBB of Los Angeles & Silicon Valley

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