Business ProfileforAdvanced Environmental Solutions

On 4/18/22 this company did a mold test for a rental home for me. After the test was done, right at the moment they asked the fee that was $450 and I wrote them the check. I asked for an invoice and they said they will email it to me, which they never did. On 5/3/22 they emailed me a lab report. I called *** at ************ and said the lab report that emailed to me is not belong to our rental home. He insisted that it is. I told him it does not have our address, how I know it is belonged to our rental? He said it belongs to us because he said so! Later I told him that even the date of the sampling on the report is not the date they came to take the sample! Finally, he accepted and said they lost our air sample and will come to get another sample. He made 2 appointments and never showed up. Then he lied that he went on Saturday, but tenant was not home. He never made the thirst appointment with me for Saturday. At this point I asked his supervisor to contact me. I sent many texts to him, left many voice mails to the only other phone number on their websites and sent many emails to the only email address on their website. Only in this between once *** told me that his supervisor is very busy. Other than that, I never heard from anyone, supervisor or others.This is not a reliable company. They sent other peoples lab test to me and pretend it is ours. Once I found out it is not belonged to us, they didnt correct themselves. I request they refund $450 that they collected, but never performed the service.