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Resources for Businesses

My Home Location

Columbus, OH, USA

My BBB

BBB of Central Ohio
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Business Profile

Lecture and Seminar Bureaus

Deep Origins

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Lecture and Seminar Bureaus.

Complaints

Customer Complaints Summary

  • 20 total complaints in the last 3 years.
  • 4 complaints closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

Sort by

Complaint status

Complaint type

  • Initial Complaint

    Date:07/03/2024

    Type:Billing Issues
    Status:
    Resolved
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.

    Better Business Bureau:

    I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution would be satisfactory to me.  I will wait for the business to perform this action and, if it does, will consider this complaint resolved.

    Regards,

    ***************************

     

    Business Response

    Date: 07/04/2024

    Hi ******, 

    Thank you for reaching out Project:Yourself. It is my pleasure to assist you with your concern ??.


    Let me just explain why you were charged with $49.95.


    The $49.95 is for omClub monthly membership that you signed up for when you participated in our promotion Free 7 Blessings Tibetan Singing Bowl. The First subscription box was free since it is bundled with the promo. Succeeding boxes after the 14-day trial period will have a charge of $49.95 every month and that is why there is a charge in your account.


    Once we cancel your membership you will lose these perks:


    ?? ****** improved selection of monthly training from Puja and Amish: including daily guided meditations.
    ?? 40% off everything in our online store.
    ?? FREE lifetime warranty on everything you purchase from our store.
    ?? Monthly ancient wisdom training for your personal growth - including videos, workbooks, guided meditations, and more.

    Rest assured that your omClub membership has already been cancelled and there will be no future charges in your account. We have also refunded the $49.95 as courtesy, Please note that it may take approximately 5-7 business days for the refund to reflect in your account, depending on your financial institution's processing time.


    We also have sent you a confirmation email. Feel free to reach out if you have any questions or need further clarification about omClub.


    Regards, 
    Janice 
    Project Yourself

  • Initial Complaint

    Date:05/26/2024

    Type:Billing Issues
    Status:
    Resolved
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.

    Better Business Bureau:

    I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution would be satisfactory to me.  I will wait for the business to perform this action and, if it does, will consider this complaint resolved.

    Regards,

    *********************

     

    Business Response

    Date: 05/27/2024

    Hello *****,


    Thank you for reaching out to Project Yourself. Let me resolve your concern today.


    I'm sorry to know that you are requesting to cancel your OmClub membership with us.


    Looks like you participated in one of our promotions in which the Universe Of Opportunity Orgone Pyramid was bundled with our omClub membership for $17.48 (shipping fee only). The first subscription box is free and after a 14-day trial period, you will be charged the regular fee of the subscription for $99.95. Since we did not receive any cancellation request, there was an attempt on your account.


    I have canceled your omClub membership rest assured that there will be no charges or re-bills to be done to your account. We have sent you an email as a confirmation of the cancellation for your reference. 


    In the future, if you like to join our omClub community you are welcome to do so just send me a message. I can even offer payment flexibility exclusively for you. We are continuously coming up with awesome omClub exclusive deals that you will surely like. You'll get quick yet powerful wisdom for invigorating your mind, body, and spirit by being an omClub member.


    Stay Healthy, Grounded & at Peace ??,
    ******

  • Initial Complaint

    Date:12/07/2023

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Ive been getting a recurring payment of $49.95 USD charged at over 1.4 conversion to CAD for the last two months. I made one purchase through ProjectYourself.com for a singing bowl for $18.95 Order #******. Showing up on my Bank statements from Projectyourself.com are charges November 20th for $70.55 CAD, and October 19th for $70.17 CAD. I called in today, the woman on the phone said the subscription is from a sister company called Om. She directed me towards the welcome e-mail I received from Om when I purchased the singing bowl. I signed into to both my projectyouraelf.com account and my Om account. Nowhere is there any subscription showing. In no e-mail do I have a contract or any information saying I signed up for a membership. I was on the phone for 30 minutes asking why my bank statement shows from projectyourself.com, and that online account only shows one purchase with one order number, and no subscriptions associated to that account. Yet somehow Ive been getting charged from a sister company I was told. Even still when I have signed on to the sister company account today, it says I am a member, but no contract anywhere, no stated amount, no billing information, and no shipping information, and the best part - no way to cancel said membership that has zero details of any information regarding a subscription. Not even a mention of subscription. So, nowhere in any email, or in any account page, anywhere that I was sent, after I made one purchase for $18.95 USD was I shown something that said Ive signed up for a membership. I have not been told I am being given a full refund and would not be, it would have to be sent off for approval if I was to even get one. I was not allowed to speak to a supervisor, nor given an email or phone number for a supervisor. This is very shady business practice. I would also like to return the singing bowl, for a full refund of the product, and refund the $141 CAD membership I didnt sign up for.

Deep Origins is NOT a BBB Accredited Business.

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