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Business Profile

Sporting Goods Retail

Big Country Sporting Goods

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Sporting Goods Retail.

Reviews

Customer Review Ratings

1.33

Average of 24 Customer Reviews

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Review Details

  • Michael M

    Date: 11/06/2024

    Michael M

    Date: 11/06/2024

    I ordered and paid $310 for a ***** ****** ball gun and haven't received my order. I want my money refunded. This company is not the place to be trusted. And the website needs to be taken down and investigated.

    Big Country Sporting Goods

    Date: 11/07/2024

    Hello,It is apparent that you did not get any emails from us last week about your order. We also have not had any emails or messages from you. Your order has been cancelled. Please check your email and feel free to email us back with any questions. We always answer back within a few hours.Thank you.

  • mario v

    Date: 10/29/2024

    mario v

    Date: 10/29/2024

    I ordered a big country oder#****** and I am still waiting, you have my money but I have nothing. I don't want to wait any longer, send me my order or give me back my money

    Big Country Sporting Goods

    Date: 10/29/2024

    Hello,Your order was already cancelled earlier today when you contacted us about wanting to cancel the backordered item.Thank you.

  • Nancy L

    Date: 10/13/2024

    Nancy L

    Date: 10/13/2024

    Scam. I ordered some products and nothing ever came. ***** to get in contact with company but nothing. I dont have a lot of money but when I do spend my hard earned money I expect to receive my item. Very very UNHAPPY to say the least. Give people back their money.

    Big Country Sporting Goods

    Date: 10/15/2024

    Hello, Sorry this did not work out. Your order has been cancelled. The only emails I see going back and forth with you, you asked to keep on backorder and no other emails or messages from you. Thank you.

  • Desiree L

    Date: 03/26/2024

    Desiree L

    Date: 03/26/2024

    when I placed MY ORDER and PAID IN FULL for what was clearly stated in bold print that it wad IN STOCK, I received an email immediately after informing me that it has been put on back order because it is out of stock. That was 4 months ago! Big Contry SPORTING GOODS has made no attempt to reach out to me with any kind of update. Not even an attempt to APOLOGIZE for taking my money. So far I have been lie a to an and until I get a refund or product I my hand I have been robbed by this so called "business " I have made sure that everyone knows that Big Country Sportjng goods is not a company to rely on and could possibly a scam. Until I see any positive results my opinion will not change. I have red flagged "Big country sporting goods"... ONLY DO BUSINESS WITH BIG COUNTRY IF YOU LIKE TO GIVE YOUR HARD EARNED MONEY, AWAY!

    Big Country Sporting Goods

    Date: 03/27/2024

    I show customer contacted us via e-mail about a backorder from Dec 30. Product is still out of stock and full refund was issued back to customer on 3/26/24.

     

    Thank you

  • Bruce D

    Date: 03/23/2024

    Bruce D

    Date: 03/23/2024

    Received order confirmation on Feb 25, 2024 (Order Confirmation #******). Payment confirmed as well. Still have not received the product as of March 23, 2024. No update as of 23 March 2024.

    Big Country Sporting Goods

    Date: 03/26/2024

    Hello, Sorry this is still on backorder from the manufacturer. Will cancel this order for you. Thank you.

  • Les C

    Date: 10/20/2023

    Les C

    Date: 10/20/2023

    I recently made a ***** purchase about 9:00 am on the 19th and at 1:24am on the 20th my credit card was compromised from **********. Thanks Big Country????????????

    Big Country Sporting Goods

    Date: 10/22/2023

    Hello,Sorry, we do not have any access to any credit card numbers. Your order was not charged. We use paypal as a credit card processor and they have not had any data breaches that we are aware of. Please feel free to contact us at ******************************** for any further questions.Thank you.

  • Merlin K

    Date: 09/12/2023

    Merlin K

    Date: 09/12/2023

    Back order BSsite is a scam..ordered broadheads on l11/30/2021 nothing

    Big Country Sporting Goods

    Date: 09/16/2023

    Hello,This order was already cancelled and per your request by email.Thank you.

  • Georgeann B

    Date: 08/12/2023

    Georgeann B

    Date: 08/12/2023

    I am not very happy. I have been waiting on my order I ordered back on July 7th,2023 and my order is still saying(waiting to fulfill order). I think this is a alot of bull when you spend this kind of money and can not receive what you order in a appropriate time.

    Big Country Sporting Goods

    Date: 08/13/2023

    Hello, Sorry, these cups are still unavailable at the moment. I will have your order cancelled out for you. Thank you.

  • jake i

    Date: 07/25/2023

    Never received my order and can not get ahold of them!

  • Brian K

    Date: 06/29/2023

    Brian K

    Date: 06/29/2023

    I placed my order on June 1st, 3 weeks before fishing trip I had scheduled. Recieved a confirmation and given order # ******. I emailed back on June 8th asking if it had shipped and asked for a tracking number. This was the responce, "All orders take 5-7 business days to ship out. We have all items as they are ordered transferred into our warehouse and cannot ship out any sooner. Sorry. Should be shipping in the next few days" Thank you for your patience. This was at the 5-7 day time frame on June 8th. Sent another email on June 13th, gain asking if it had shipped and get the tracking number and again, standerize response, " Hello, All orders take 5-7 business days to ship out. We have all items as they are ordered transferred into our warehouse and cannot ship out any sooner. Sorry. Should be shipping in the next few days. Thank you for your patience". Once again here we are June 19th no contact, no email, no order received 18 days after it was ordered. I asked that if it had not shipped to cancel order and credit my c/card. Later that afternoon i receive an eamil stating my ordered had changed to "shipped." The shipment by the tracking number shows its never left Big Country's facility.June 25th I sent the last email stating I wanted to get this resolved and nothing, no more communication. It's not asking too much to place an order 3 weeks in advance to not recive it after 28 days now. In this time frame I placed an order with ***** Tackle Compny in ***** on June 17th and recieved on June 21st... 5 days from *****!!! Like many people in these reviews, we failed to go read all these negative reviews, I would not have placed my order at all. Never will I trust this company again to follow through with such basic customer service.If its still there, cancel and credit my c/card. ************

    Big Country Sporting Goods

    Date: 06/30/2023

    I apologize for the delay. Your order was shipped out ***** ************. I am sorry that they had a delay, but it does happen from time to time. Looks like it is to be delivered on Monday.**********************************************************************************************************************

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