41 Customer Reviews
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Review from Mike S
1 star07/16/2024
I will be looking into a lawsuit. Charging me over 3000 dollars for a 600 dollar loan. I hope Credit Cube does take me to collections. Even more of a reason to get a class action lawsuit going.
Credit Cube Response
07/26/2024
Thank you for taking the time to provide feedback. We are committed to providing excellent service and take all feedback seriously. We were concerned to read your review and are eager to address any issues youve experienced. Unfortunately, we have been unable to locate any record of your transactions or interactions with our company in our system. To better understand and resolve your concerns, we kindly ask you to provide additional details such as: Your full name, Your Loan Number or e-mail address you have used during applying. We are committed to resolving any legitimate issues you may have experienced. Please contact us directly at *********************************** or give us a call at ************ so we can assist you personally.Thank you for bringing this to our attention, and we look forward to resolving this matter.Sincerely,Credit Cube Customer Support TeamReview from Yvenante A
5 stars07/08/2024
I am very happy that i got the opportunity with creditCube.com,I got approved very fast!same day money deposit and you build points with them until you get to the next level to borrow more money..No where wouldn't approved me but only credit cube..Credit Cube Response
07/15/2024
Thank you so much for taking the time to share your positive experience with our services. We are grateful for your support and look forward to serving you again in the future. Thank you once again for staying our loyal customer.Review from Vashaun P
1 star06/19/2024
I applied for a loan for 300 dollars. And before I finalized it I noticed they were trying to charge me an extra 500 in loans so I didnt finish it. When the initial agreement was as 400 interest. I never finished the application they took my money and now theyre again trying to charge me another 500 dollars. This company is s*** horribleCredit Cube Response
06/26/2024
Thank you for your feedback. We are sorry to hear about your experience and appreciate you bringing this to our attention. We take such concerns seriously and would like to address and resolve this issue promptly.Please contact us directly at *********************************** or give us a call at our toll-free number, ************, so we can discuss this further and find a satisfactory solution.Hope to hear from you soon,CreditCube Customer Support TeamReview from Jeffrey S
5 stars04/15/2024
Credit cube has helped me in my time of need I have used them twice when I needed a quick cash for emergency and will use again. They are very friendly and go out of their way to help. If you are in need of a loan and others deny you I encourage you to try credit cubeCredit Cube Response
04/17/2024
Thank you so much for taking the time to share your experience with our services. We are grateful for your support and look forward to serving you again in the future. Thank you once again for staying our loyal customer.Review from jeffery g
4 stars03/29/2024
Credit cube has assisted me with smaller size loans. I would recommend them for your short-term needs. I have been able to get additional funds on two occassions in the past 6 months on an existing loan. I did not get as much as I applied for but expected that. I received a better a bi-weekly payment amount rate than before last time I requested more funds and was approved. Just make payments consistently and they normally offer this. The application process is pretty straight forward and the bank verification process needed is painless. The provide decent customer service and staff are friendly and attentive when you call.Credit Cube Response
04/03/2024
Thank you so much for taking the time to share your positive experience with Credit Cube on the Better Business Bureau. We are grateful for your support and look forward to serving you again in the future. If you have any further questions or feedback, please feel free to reach out to us.Thank you once again for choosing Credit Cube!Best regards, Credit Cube Customer Support TeamReview from Heather P
1 star02/22/2024
This place is a scam! They ask for your full social to verify your identity and they seem to be a small group of people when you call you get the same person!! They also kept sending a different link for me to verify my bank account even though on the website it stated I had already verified my account with them. They said it was blank. They are trying to scam people. Do not use it! Read reviews and do your research before doing anything.Credit Cube Response
03/01/2024
We understand that privacy concerns are valid, and we appreciate your diligence in bringing this matter to our attention.We are required to verify our clients personal information they submitted in their applications, to mitigate the risk of fraudulent activities and prevent any potential misuse of sensitive information, such as identity theft.To protect your personal information from unauthorized access and use, we use security measures stated in our Privacy Policy. To learn more about our Privacy Policy, please visit our website www.creditcube.com.Sincerely,CreditCube Support TeamReview from Nichelle A
1 star02/17/2024
My payoff amount has went up and down. I wanted to payoff this dreadful loan when it stated on the website my payoff amount was 315$ but couldnt at the time. I was sure it would be lower when i got paid the following 2 weeks... i logged on to see the payoff amount and it was 703! I immediately reached out to customer service by phone and they stated that it was correct? I sent an email and they apologized and stated that it was a technical error and that my actual payoff amount was ******! Fast forward two mayments of $80 on time payments later and my payoff amount has INCREASED once again! Even though i received an email stating the payoff would decrease. I feel theres fraud with these random number errors and apologies. My payoff balance today is ******? I want to put this bad loan behind me but theyre making it hard for me. I feel this is illegal. I have emails and screen shots of communications as well as the change in numbers I just dont know the next steps to handle this stressful situation so Im here.Credit Cube Response
02/20/2024
As we can system, you have made 26 regular payments out of 32 in total, leaving you 6 payments to make which summarily is $526.96 We're kindly emphasizing, that due to multiple payment postponements, your account was placed on the payment plan, which reflects the full summary amount for all the remaining payments ($526.96). The first half of payments goes mostly towards the interest, and as they continue it goes more and more towards the principal. Should you wish to save up on interest and pay your loan in full earlier, the payoff amount will be $399.17 until 02/23/2024. Please contact us at ************ or ********************************** to set up the payoff payment.Review from Mark S
1 star01/23/2024
This company puts through blank checks to try to process payments. Once your bank flags them, they charge you fees for those missed payments. You get a fee, for a fee, and their customer service does not assist in addressing this. Youll end up paying triple because of their errors by the time theyre done with you. If youre ready to be nickeled and dimed, use this company. Highly suggest looking elsewhere for a loan.Credit Cube Response
01/24/2024
Thank you for sharing your feedback. Please be informed, that our payments are being processed via ACH transactions as per the agreed payment schedule. The defaulted payments may lead to the accumulation of NSF fees, however, cannot be processed without the client's permission. Therefore, we would highly recommend to contact your bank institution. Kindly note, that as per our system, there are no active or paid-off accounts under the credentials the review was submitted, which makes the inquiry impossible to resolve. Please contact us at ************ or ********************************** and our agents will gladly assist you.Review from Nathan M
5 stars12/20/2023
Highly recommend for short term cash needs. **************** is friendly and easy to work with. The loyalty system means lower rates for return customers and it really saved me in a hard spot.Credit Cube Response
12/21/2023
Thank you so much for taking the time to share your experience with our services. We are grateful for your support and look forward to serving you again in the future. Thank you once again for staying our loyal customer.Sincerely, ********************** Customer Support TeamReview from Vivian W
1 star12/15/2023
I highly suggest finding another option, the interest rate is astronomical. For ex. My loan was 300, I ended up paying back over 800$.. please if you can, find another option. Theres no way we should be allowing ourselves to be gauged like that, my issue is I didnt thought read the agreement and thats totally my fault. Dont be like me guysCredit Cube Response
12/20/2023
Thank you for sharing your feedback.We are sorry to hear about the inconvenience you've experienced.CreditCube loans are designed to assist you in meeting your short-term borrowing needs and are not intended to be a long-term financial solution. That's why during the terms and conditions we recommend our clients pay the loan earlier, which enables them to save up on interest. Please contact us at ********************************** if you have any questions or concerns regarding that matter.
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