Reviews

Review Details

• Review fromAlisha L

  Date: 04/18/2025

  1 star

  Alisha L

  Date: 04/18/2025

  The absolute worst. I literally requested a $400 loan and they are making me pay $950 for it, even if I pay it off quicker its still $800. Ridiculous. I called them to ask about it and the lady stated that it was normal for the rate to be that high for freaking $400. I would never suggest anyone to ever use them and I hate that I am in this situation at all.

  Credit Cube

  Date: 04/25/2025

  Greetings Thank you for sharing your feedback. Were sorry to hear about your frustration and want to bring clarity to your concerns.CreditCube loans are designed to assist you in meeting your short-term borrowing needs and are not intended to be a long-term financial solution. Additionally, this information is also stated on our website ****************************** Our team is committed to transparency, and we ensure all loan terms, including interest and repayment schedules, are clearly presented and agreed upon prior to signing.However, you always have an option to pay your loan off earlier or make payments toward the principal balance, that can quickly reduce the outstanding balance, reduce the time to repay the loan off.Please contact us at ************ or *********************************** if you have any questions regarding this matter, and we will gladly assist you.Sincerely, Credit Cube

• Review fromHeather S

  Date: 04/08/2025

  1 star

  Heather S

  Date: 04/08/2025

  I tried to verify my bank account with them but there system wouldnt let me and then they send me a different link to verify it there and it didnt work either so I called them back and asked if there anything else I could do or send them a 30 transaction history to verify my bank information and income and they said they couldnt do that and I need to do the link well the problem was on your guys end not mine and I was trying to get a loan to build up my credit but you guys failed me.

  Credit Cube

  Date: 04/10/2025

  Hello *******,Thank you for sharing your experience. We understand how frustrating this situation must have been, and we want to apologize for the inconvenience.After reviewing your case, it appears that the issue lies with the connection between your bank and our system. In many cases, the verification process requires your bank to send a confirmation code or successfully connect to our platform, and unfortunately, this may not always be available from their side. This is one of the most common reasons for issues like the one you've encountered.Weve done our best to assist you by providing alternative verification links, but we understand that this didnt resolve the issue for you. We truly wish we could have done more on our end to make the process smoother, and were sorry for any frustration this has caused as you were hoping to build your credit.If you wish to re-apply using another bank account or have any further questions, please dont hesitate to reach out to our support team at ************. Well be happy to assist you in any way we can.Sincerely,Credit Cube

• Review fromJessica S

  Date: 03/15/2025

  1 star

  Jessica S

  Date: 03/15/2025

  Scam!!!! illegal loan ****** with illegal harassment. This is like the worst company you could deal with they are incredibly illegal in so many ways, threatening about to sue them in court. My attorney is getting involved. I hope this place shuts down like it should. Its wrong to charge people $800 interest and threaten them.

  Credit Cube

  Date: 03/21/2025

  We regret that you feel this way about your experience. Its important to clarify that Credit Cube operate in full compliance with all applicable laws and regulations and are committed to working with our customers to find fair solutions. As we can see from our records, we have already extended a reasonable settlement offer and remain hopeful of your cooperation. We encourage you to contact us directly at ************ or ********************************** to finalize the resolution.

• Review fromJessica S

  Date: 03/15/2025

  1 star

  Jessica S

  Date: 03/15/2025

  This company is a complete fraud, illegally charging consumers. They are threatening me on a $500 loan saying that theyre going to wrap up daily interest and then sell my credit to a debt collector so I have an attorney and I plan on suing this company. **** this company down!!! Illegal!!!

  Credit Cube

  Date: 03/21/2025

  We take customer privacy and security very seriously. CreditCube does not sell or share personal information with third parties beyond what is necessary to provide our services in accordance with our privacy policy. If you have specific concerns regarding your experience, we encourage you to contact our customer support team at ************ or *********************************** so we can address them directly. We are committed to transparency and ensuring our customers have accurate information.

• Review fromMelissa S

  Date: 02/01/2025

  1 star

  Melissa S

  Date: 02/01/2025

  Horrible rates! My daughter borrowed $500, has not missed a payment, paid back over $200 but yet owes them over $1000!!!!! This company is not credible and will rob you!!! Turning this over to an attorney, money fraud.

  Credit Cube

  Date: 02/04/2025

  Thank you for your feedback. We take concerns like yours seriously and would like to address your concerns directly. We were unable to locate your daughters account with the details provided in the review. Please contact our customer service team at ************ or *********************************** so we can look into this matter further and provide clarification regarding the loan terms, payments, and any outstanding balance.We want to ensure that your daughters account is reviewed accurately and will work with you to resolve any misunderstandings. If you have any documentation related to the loan, we encourage you to share that with us to assist in our investigation.Thank you for giving us the opportunity to resolve this *********** regards,CreditCube

• Review fromLou L

  Date: 01/23/2025

  1 star

  Lou L

  Date: 01/23/2025

  Awful!!!! Im not sure they know what they are doing. I thought I was getting a loan. I signed documents and even received an email that my money was in my accountNOPEafter checking someone said my bank account # was incorrect. *****. I looked at the contract and the numbers were correct. Seems like a pretty easy fix, but nooooo. They lost my business, Im not that hard up.

  Credit Cube

  Date: 01/28/2025

  Thank you for sharing your feedback. We sincerely apologize for the inconvenience and frustration you experienced during your loan process. While we understand your initial concerns, were glad to confirm that this matter was fully resolved to your satisfaction, and the funds were successfully delivered to your account.We take all feedback seriously, as it helps us identify opportunities to improve our processes and customer service. Please know that we are continuously working to enhance the efficiency and accuracy of our operations to prevent situations like this in the future.If you have any further questions or concerns, feel free to reach out to us directly. We appreciate your understanding and the opportunity to assist you.Sincerely,CreditCube

• Review fromLaura G

  Date: 01/22/2025

  1 star

  Laura G

  Date: 01/22/2025

  I have to say I agree with everybody above poor customer service. I got a loan agreement via text and wanted to connect to my bank which I was skeptical. I thought it was a scam because they wanted to connect my account instantly. 700%+ interest rate no thank you. You can keep your money. I think all these people together say a lot about the company. **************** was a joke I guess I was interrupting called asking about it. He nonchalantly replied I don't know it is denied, just try again and apply on the website again. Good laugh too start the day. How terribly unprofessional.

  Credit Cube

  Date: 01/28/2025

  Thank you for sharing your experience and concerns. Were sorry to hear that your interaction with our company fell short of your expectations. Providing professional, respectful, and transparent customer service is our priority, and we sincerely apologize if we failed to meet that standard during your call.We understand your concerns regarding the loan terms and the process of connecting your bank account. To clarify, we use secure, industry-standard methods to verify banking information as part of the application process. This is to ensure a quick and safe experience for our clients. Additionally, all terms and conditions, including interest rates, are fully disclosed before any agreement is finalized, and we encourage customers to review them carefully before proceeding.Regarding the customer service interaction you described, we will review this matter internally to ensure proper training and professionalism in addressing customer questions. We are committed to improving the quality of our service and appreciate your feedback, as it helps us identify areas that need attention.If you would like us to look into your specific case or if you have additional concerns, please dont hesitate to reach out directly at ************ or ***********************************

• Review fromSophie T

  Date: 12/27/2024

  1 star

  Sophie T

  Date: 12/27/2024

  DO NOT DO IT!!! They will take more then they agreed upon, they took two extra payments from me after saying that I didn't pay for Two weeks, which was a lie. After providing proof they still would not give me the money they stole out back. APRs are through the roof, you pay back 3 times as much as you borrow, and I am still waiting on it to go towards my credit. NOT REALLY A CREDIT LOAN. TO BAD I CAN'T GIVE ZERO STARS!

  Credit Cube

  Date: 01/07/2025

  Thank you for sharing your feedback. We understand your concerns, and wed like to clarify the situation.On 10/17, you requested to move one of your regular payments, which resulted in the missed payment being added to the end of your payment schedule. This adjustment is reflected in the updated payment ******* stated in your loan agreement and outlined on our website, we always encourage our customers to add extra on top of regular payments or offer the option to pay off the loan earlier, which would help them to save up on interest.If you need further assistance or would like to discuss this further, please dont hesitate to reach out at ************ or ***********************************

• Review fromJennifer H

  Date: 12/25/2024

  1 star

  Jennifer H

  Date: 12/25/2024

  Definitely poor customer service. ******************** sent me an offer in my email and I was going to accept because something was fishy. A couple of weeks later I decided to try again. Declined. So I contacted support. I was told it was declined by their underwriting team and to call support. What does underwriting team mean? Why not give me a straight answer. And don't get me started on calling him. It's like pulling teeth. Looks like this company is a scam.

  Credit Cube

  Date: 01/07/2025

  Thank you for taking the time to share your feedback. We understand your concerns and would like to provide clarification.Our records indicate that previous loan applications were denied, as confirmed by your statement that you had not applied. Your most recent application was reviewed and declined based on the decision of our underwriting team. As outlined on our website, all loan approvals are subject to underwriting, which is a standard process to evaluate applications and ensure they meet our lending criteria.We apologize if this process was not clearly explained when you contacted support. Underwriting involves a careful review of various factors to determine eligibility, and while we strive to provide as much transparency as possible, specific reasons for denial are not always shared to maintain the integrity of our review process.We regret any inconvenience you experienced while reaching out to our support team. We aim to make communication as seamless as possible, and your feedback will help us improve in this area.If you have further questions or need assistance, were happy to help. Please feel free to reach out directly at ************,Thank you for considering us, and we hope to address your concerns more effectively in the future.

  Credit Cube

  Date: 01/07/2025

  Thank you for taking the time to share your feedback. We understand your concerns and would like to provide clarification.Our records indicate that previous loan applications were denied, as confirmed by your statement that you had not applied. Your most recent application was reviewed and declined based on the decision of our underwriting team. As outlined on our website, all loan approvals are subject to underwriting, which is a standard process to evaluate applications and ensure they meet our lending criteria.We apologize if this process was not clearly explained when you contacted support. Underwriting involves a careful review of various factors to determine eligibility, and while we strive to provide as much transparency as possible, specific reasons for denial are not always shared to maintain the integrity of our review process.We regret any inconvenience you experienced while reaching out to our support team. We aim to make communication as seamless as possible, and your feedback will help us improve in this area.If you have further questions or need assistance, were happy to help. Please feel free to reach out directly at ************,Thank you for considering us, and we hope to address your concerns more effectively in the future.

• Review fromMark S

  Date: 12/20/2024

  1 star

  Mark S

  Date: 12/20/2024

  Do not try to get a loan here if youre disabled, they wont lend to you. I told them I got 1700 a month and they said no the only loan to people with jobs. Their a bunch of Ahloles

  Credit Cube

  Date: 12/26/2024

  Thank you for sharing your concerns. We understand that it can be frustrating when a loan application does not proceed as expected.We want to clarify that the denial of the loan was due to the unacceptable payment frequency confirmed by the applicant. Our companys policy requires that payments be made on a semi-monthly, bi-weekly, or weekly basis. Unfortunately, the monthly payment frequency chosen by the applicant does not align with our payment structure, which is why the application could not be approved.If you have any further questions, we encourage you to reach out directly to our customer support team at ************.