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Find a Location

Folsom Tire Pros has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    Business ProfileforFolsom Tire Pros

    Tire Dealers

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    Location of This Business
    90 Clarksville Rd Ste 100, Folsom, CA 95630-8203
    BBB File Opened:
    8/18/2011
    Years in Business:
    14
    Business Started:
    1/1/2010
    Business Started Locally:
    1/1/2010
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    BBB records show a license number of 262923 for this business, issued by CA Bureau of Automotive Repair- BAR

    These agencies may include:

    CA Bureau of Automotive Repair- BAR

    10949 North Mather Blvd

    Rancho Cordova CA 95670

    (800) 952-5210

    http://www.bar.ca.gov/

    Alternate Business Name
    • TP Tire Pros of Folsom
    Business Management
    • Mr. Roger Fuller, Co-Owner
    Contact Information

    Principal

    • Mr. Roger Fuller, Co-Owner

    Customer Contact

    • Mr. Roger Fuller, Co-Owner

    Industry Tip

    BBB Tip: A buyer’s guide to purchasing tires

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    01/31/2022

    Complaint Type:
    Service or Repair Issues
    Status:
    Unanswered
    On March 30, 2021 I dropped off my camero at this establishment for new tires and to fix an oil leak. After talking with the owner i decided to go with his recommendations and also switch the car to fuel injection and upgrade to a bigger cam and complete engine rebuild to increase the cars power. After working on the car for a while he said machine work was necessary, I agreed with his recommendation and paid. After I paid him we cannot get the car to run and continue to have oil leaks. I have taken the car back to him again and again and lately we cannot even drive it off his lot when he tells us to come and pick it up. He has done alot of additional work but everytime we ask for paperwork detailing what he has done he says he will have to get it to us later. I have given him multiple opportunities to fix the car, between may 2021 when I first dropped it off to now January 2022. All I want is for the car to work. Before I dropped it off the car drove cross country with no issues. Now it makes a ticking sound that has not gone away and constantly cuts out. I feel like I have given him a chance and his shop is not capable of fixing the problem, I would like the labor refunded so I can take it to another shop to finally get the car fixed. I have our original invoice, we never got another or an update of anything else they did in writing. I have our text conversations and some videos. I will try to attach them all here.

    Customer Reviews

    1 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Robert Y

    1 star

    07/21/2023

    This business caused damage to my vehicles wheels and is not accepting any responsibility. I attempted to communicate with ***** but he stated, and I quote, Whatever is on the wheel is how it was when dropped off.I had 2 tires mounted to my wheels, and it is very clear that the tech used some kind of tool to pry the center caps off instead of simply pushing the caps off from behind. The caps have to be removed in order to mount them onto the balancer. This was the first time the wheels have been off the car since it was new and they had *********** to them. (I am very particular about my vehiclessome would call me OCD).Now, my 2 wheels have pry marks through the paint down to the aluminum. I thought I was very reasonable only asking for a refund of the work to mount the tires instead of pursuing the cost of new wheels, but ***** made it very clear he has no intention of providing any type of customer service or accountability.Coming from a car enthusiast, if you care about your car and do not want any damages then I highly recommend going elsewhere for your vehicle needs.

    Local BBB

    BBB of Northeast California

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