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Review fromGlen D
Date: 05/02/2025
1 starGlen D
Date: 05/02/2025
Shady sales tactics. Shady & sub-prime product... they only remain in business because of poor people that fall for their lies. I'm requesting a 3-day cancellation and will spread the word after that.
Pacific Prime Foods Inc
Date: 05/05/2025
We are so sorry you had a bad experience. As we assured you over the phone that we have a 3-day return policy and since you called within your 3 days, we have you scheduled for a refund and for the driver to pick up the remaining product. If you have any questions or concerns, please feel free to call the office at **************.Review fromChristina F
Date: 04/11/2025
1 starChristina F
Date: 04/11/2025
If I could have given a -2 stars I would have. I REALLY wish I had looked here first before ordering my meats from this company. EVERY SINGLE cut is c*** The tri tip was so packed with peppercorn I think I will have no choice but to actually WASH it!! The rib eye is thinner and for some reason has no real meat taste. I am not attempting to cook the filet and its a joke..there are veins of HARD gristle. In every portion. If I could post a picture here I would but I guess all the social media formats will have to do.I just received 3 cases yesterday evening and cooked the rib eye and tri tip for lunch, now I am cooking the filets and actually have to pull the ground patties out because these are just not going to be enough for my family of 6. I would have gone through all 3 cases in a month and ordered more but this is awful. I feel like such an idiot paying $200 a case. I will be calling their office once I find their number which somehow is not available.Pacific Prime Foods Inc
Date: 04/14/2025
*********, first and foremost, we are so sorry you were unhappy with your purchase. Here at Pacific Prime Foods our goal is to make sure our customers are satisfied. Please feel free to call the office at ************** so we can further assist you.Review fromJuan B
Date: 10/10/2024
5 starsJuan B
Date: 10/10/2024
Hello i bough meat from Pacific Prime Foods, this is the 3-time that i do, my wife really liked the taste and we will buy again, the gentleman Mr. **** was very helpful and explain what we were doing or how to cook some of the meats. Thank you.Pacific Prime Foods Inc
Date: 10/14/2024
Thank you, Juan! Rigo is one of our best drivers. He's one that honestly values his relationships with his customers. From all of us here at Pacific Prime Foods, thank you!Review fromMike G
Date: 08/26/2024
5 starsMike G
Date: 08/26/2024
Loved the * bones, ribeyes and steak burgers just to name the few , came out great on the grill . Family loved them . As always I hope I see you again . ??Pacific Prime Foods Inc
Date: 10/14/2024
Thank you, Mike! Just give us a call and we'll send a driver right to your door. From all of us here at Pacific Prime Foods, thank you!Review fromAl H
Date: 08/13/2024
1 starAl H
Date: 08/13/2024
I completely regret my purchase. The salesman was pushy and made it seem like I was getting a deal. He said that I would be paying $5/lb. After buying, I checked the price for the 16.5 total pounds. He had lied because it was closer to $10/lb. I may as well just buy the meat from a grocery store. Reading the reviews, too, the responder says that there was a 3-day guarantee. How would you know that all of your meat is really good within 3 days? By the time you realized it was bad, the only response would be a swap and who wants to swap for another batch of bad meat?Also, his QR code for his price menu didnt work and their prices arent posted online. Looking again, the address is a yahoo address instead of anything legitimate. I feel like I just got scammed.Pacific Prime Foods Inc
Date: 08/14/2024
First and foremost, we apologize if you had a bad experience with us. And I'm sorry if you misunderstood our 3-day policy. You have 3 days from the date of purchase to call the office to request a refund. It's our 3-day buyers right to cancel for a full refund. Our guaranteed policy is a 1-year guarantee. We offer a guarantee on all our products for a full year for tenderness, flavor, or freezer burn. We have no record of you calling the office regarding this concern. If you have any questions or concerns, please feel free to call the office ************ and we will be happy to assist you.Review fromBarbara B
Date: 08/12/2024
1 starBarbara B
Date: 08/12/2024
Scam. They sneak into gated communities and knock on random doors, saying they just delivered meat to your neighbor and have a few steaks left over and do you want to buy them? This is a well-known scam tactic.Pacific Prime Foods Inc
Date: 08/14/2024
Mr. ******* I apologize if you had a bad experience with us. I assure you that if one of my drivers was in your neighborhood, it was definitely due to a delivery. If you have any questions or concerns, please feel free to call the office.Review fromGretchen S
Date: 07/08/2024
1 starGretchen S
Date: 07/08/2024
Apparently they think it's ok to solicit extra business in a mobile home park that has signs posted that clearly say "No Solicitation", and walk into a residents carport and yell into the back gate. I am an older female living alone. NOT OK!Pacific Prime Foods Inc
Date: 07/09/2024
First and foremost, I apologize if my driver startled you. Second, we have a few customers in the neighborhood and my driver was making his deliveries as I told you yesterday when you called the office. You can call the office at any time to confirm that it is one of my employees.Review fromMelissa S
Date: 07/02/2024
5 starsMelissa S
Date: 07/02/2024
Love this place I order monthly and they bring it right to my door with a guarantee.Pacific Prime Foods Inc
Date: 08/30/2024
Thank you from all of us here at Pacific Prime Foods!!Review fromAnnella M
Date: 04/25/2024
1 starAnnella M
Date: 04/25/2024
I bought some prime ribeyes from ****. I looked at the steaks on top, and they seemed okay. After **** left, I immediately transferred from their box to my freezer. The bottom layer of steaks were mostly all fat, and looked terrible. That was on a Friday evening. The next Monday I called the ************** and filed a complaint. I was told that the bad steaks would be switched out by my original seller (****). **** called me the day before and said he couldnt come because he had to pick up his daughter that day, and it was a 2.5 hr. drive for him to get to my place of residence. I called the ************* again twice, but was told owner/manager was not in, but would call me after 2:00pm. I never got a call back. By now, I realized Id been duped. Called my *************** and disputed the charge. Now its in their hands. I want to be refunded, and they can have all their food back. I wont touch it. If I dont get satisfaction, well both meet in small claims court! This company is dishonest. Dont buy from them!!Pacific Prime Foods Inc
Date: 05/07/2024
*******, we tried to accommodate your request and swap them out for you, but your driver was unavailable that day. We spoke to you again and attempted to reschedule but you informed us that you had already disputed the transaction. Unfortunately, I cannot swap out your product since you disputed the transaction with your bank. We do apologize for any inconvenience, but we tried to accommodate you.Review fromMe V
Date: 04/16/2024
1 starMe V
Date: 04/16/2024
My whole experience was poor. I purchased seafood from the delivery truck that was in my neighborhood. I expected to receive quality seafood for the price I was paying. When I went to defrost it for dinner guests, I realized it was freezer burnt! I had to go to ****** and buy the seafood for dinner. Totally disappointed for the price I was charged. I tried to get a refund, and they would only exchange what I bought, which I know will not be worth the price they charge. I WOULD NOT BUY FROM THEM, bad experience all around. I would have left a zero star review if it was possiblePacific Prime Foods Inc
Date: 04/17/2024
Hello *******************, I apologize that you had a bad experience. We at Pacific Prime Foods take pride in our product and customer service. All of our products come with 3-day buyers right to cancel within 3-days for a full refund. And after the 3rd day we also offer a 1-year guarantee for tenderness flavor and freezer burn. After the 3-days, our 1-year product replacement guarantee comes into effect. Our customers can call the office to get it swapped out for fresher product. You made the purchase on April 4th and called the office on April 12th, so unfortunately, we can only do a swap. On April 16th, we sent a driver to your residents, had it swapped out for a fresher product, and we also gave you a free box of salmon for the inconvenience.
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