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Important information

  • Additional Info:
    The following comments provide general information for consumers, and do not necessarily reflect the practices or record of any particular company.

    The BBB does not advise consumers on which insurance programs to purchase since everyone has different individual needs. If you are considering purchasing insurance, make sure that the company and its agents are licensed with the insurance department to sell insurance in your state. Be sure that you clearly understand any limitations or exclusions in a policy, know what the deductible is and when the insurance goes into effect before you sign the contract. Make sure to get a copy of the policy or a summary of coverage and evaluate it yourself, without the presence of the agent. After purchase, if you decide not to keep the policy, in some states, insurance companies are required to give you a free look during which time you may return the policy and receive a refund of all premiums paid. This information should be covered on the insurance contract. If not, inquire of the company. Aflac is headquartered in Columbus GA and is an international corporation with numerous afflilated independent sales offices and agents.  The company has requested that all complaints for Aflac and any offices and/or agents affiliated with the Aflac brand be centrally processed by the Better Business Bureau, Columbus GA. 
  • Additional Info:
    The following comments provide general information for consumers, and do not necessarily reflect the practices or record of any particular company.

    The BBB does not advise consumers on which insurance programs to purchase since everyone has different individual needs. If you are considering purchasing insurance, make sure that the company and its agents are licensed with the insurance department to sell insurance in your state. Be sure that you clearly understand any limitations or exclusions in a policy, know what the deductible is and when the insurance goes into effect before you sign the contract. Make sure to get a copy of the policy or a summary of coverage and evaluate it yourself, without the presence of the agent. After purchase, if you decide not to keep the policy, in some states, insurance companies are required to give you a free look during which time you may return the policy and receive a refund of all premiums paid. This information should be covered on the insurance contract. If not, inquire of the company. Aflac is headquartered in Columbus GA and is an international corporation with numerous afflilated independent sales offices and agents.  The company has requested that all complaints for Aflac and any offices and/or agents affiliated with the Aflac brand be centrally processed by the Better Business Bureau, Columbus GA. 

Photos and Videos

Business Details

BBB File Opened:
3/3/1956
Business Started:
3/1/1955
Business Started Locally:
3/1/1955
Business Incorporated:
12/31/1969
Type of Entity:
Corporation
Alternate Names:
Aflac Worldwide Headquarters
American Family Life Assurance Co.
Aflac Incorporated
Business Management:
Mr. Daniel Amos, CEO
Number of Employees:
11000

Additional Contact Information

Customer Contacts
Mr. Daniel Amos, CEO
Fax numbers
Primary Fax: (877) 442-3522
Additional Phone Numbers
Other Phone: (706) 596-3272
Other Phone: (800) 578-3107
Other Phone: (901) 355-8058
Other Phone: (859) 276-1102
Other Phone: (540) 548-3484
Other Phone: (580) 233-1748
Other Phone: (757) 447-0987
Other Phone: (661) 333-2248
Other Phone: (855) 782-5850
Other Phone: (573) 638-3755
Other Phone: (888) 992-3522

Licensing information

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

Additional Information

Other Resources
Office Of Insurance And Safety Fire Commissioner
2 Martin Luther King Jr. Dr. West Tower, Suite 702
Atlanta GA 30334
Phone Number: (800) 656-2298
https://oci.georgia.gov/
[email protected]

More Resources

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