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Business Profile

Exercise Machines

Total Body Experts

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Exercise Machines.

Reviews

Customer Review Ratings

4.81

Average of 47 Customer Reviews

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Review Details

  • E. C

    Date: 07/20/2024

    E. C

    Date: 07/20/2024

    Total Body Experts lied to me about the recumbent cross trainer I bought from them for my disabled wifes rehabilitation. She told me it had features that we needed so I could isolate & track specific areas & the machine does not do this. I spent a lot of money on this ********************************** ripped me off & lied to me just to sell me this junk that does not perform as expected & as needed. Im very unhappy about it & severely dissatisfied. Beware they will lie to you just to sell you something.

    Total Body Experts

    Date: 07/22/2024

    We offer a 30 day trial period on all our equipment to ensure that all of our customers are satisfied. Our customer received his machine on 12/15/23. We did not hear from our customer for months after he made the purchase. We reached out over 5 months later on 5/22/24 to check in with our customer. As soon as he got back to us with his concerns on 6/11/24, I responded immediately asking him to please call our service department so that our service manager can review all the features that are available with the machine he purchased and see if the unit he purchased can provide the functionality he needs. We will be happy to address any concerns and find a resolution. Please reach out to our service team at ***********************************

  • Douglas V

    Date: 06/11/2024

    Douglas V

    Date: 06/11/2024

    Total Body Experts is very easy to work with. *** is very knowledgeable, professional and kept me updated throughout the process. I would highly recommend them

    Total Body Experts

    Date: 06/14/2024

    Hello *******, thank you for taking the time to share your experience about Total Body Experts + Studio-Cycles! Customer satisfaction is our top priority.

  • Wanda K

    Date: 05/28/2024

    Wanda K

    Date: 05/28/2024

    I have thoroughly enjoyed using this machine and all the many different exercises I am able to do. I have seen the physical benefits in my legs and arms and am so pleased that we made this purchase. While it was a process to put together every part was there, labeled and in order. It has been a great decision for us and my whole family uses it. Highly recommend it.

    Total Body Experts

    Date: 06/14/2024

    *****, Thank you so much for your amazing review! We're so happy that we were able to help you and we thank you for choosing us as your fitness equipment provider in *********. If you need anything else in the future, please don't hesitate to contact us!

  • Mike D

    Date: 05/22/2024

    Mike D

    Date: 05/22/2024

    I got a great deal from Total Body Experts on some cardio equipment and my members love the machines. I might need a couple more. Thanks TBE

    Total Body Experts

    Date: 06/14/2024

    Hi *******, Thank you for your review, we appreciate your feedback. Achieving superior service and superb fitness equipment to our customers in ********* is our top priority. We look forward to seeing you again!

  • Ashley N

    Date: 05/15/2024

    Ashley N

    Date: 05/15/2024

    Total Body Experts is a great company to work with. *** is very helpful and quick to respond.

    Total Body Experts

    Date: 06/14/2024

    Hi ******, We are so grateful for your kind words. Our team takes pride in serving you and the ******************* with quality fitness equipment and great customer service!

  • C. C

    Date: 05/15/2024

    C. C

    Date: 05/15/2024

    I got a Schwinn AC Performance spin bike from Total Body Experts and am incredibly impressed with both the bike and TBE.******** reached out to follow up after the sale just to make sure the bike was performing to my expectations.That kind of proactive care demonstrates how much TBE values their customers.Thank you!

    Total Body Experts

    Date: 06/14/2024

    Thank you very much for taking the time to leave your feedback, C *****! We appreciate your support of our leading fitness equipment in *********.

  • Bryan S

    Date: 05/13/2024

    Bryan S

    Date: 05/13/2024

    Love working with the folks at Total Body Experts. Bought a stairmaster series 8. My wife and I were extremely hesistant, but it has been the best purchase for us in a while. Nothing like working out at home. I have had the series 8 since October, so not too long, but it has had an immediate in impact on my life.

    Total Body Experts

    Date: 06/14/2024

    Hi *****, Thank you for your review, we appreciate your feedback. Achieving superior service and superb fitness equipment to our customers in ********* is our top priority. We look forward to seeing you again!

  • Aaron L

    Date: 04/30/2024

    Aaron L

    Date: 04/30/2024

    Great customer service. Staff very knowledgeable on equipment. Will continue to be a loyal customer. Happy with my home gym.

    Total Body Experts

    Date: 06/14/2024

    Hello *****, thank you for taking the time to share your experience about Total Body Experts + Studio-Cycles! Customer satisfaction is our top priority.

  • Laura L

    Date: 04/25/2024

    Laura L

    Date: 04/25/2024

    Great product. Works great for me when the weather is not very cooperative.

    Total Body Experts

    Date: 06/14/2024

    Thank you very much for taking the time to leave your feedback, *****! We appreciate your support of our leading fitness equipment in *********.

  • Craig B

    Date: 04/21/2024

    Craig B

    Date: 04/21/2024

    The spin bike is amazing. Service was perfect, very pleased. We did the full set up.

    Total Body Experts

    Date: 06/14/2024

    Thanks *****, We are so grateful for your kind words. Our team takes pride in serving you and the ******************* with quality fitness equipment and great customer service!

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