About
Overview
BBB Accredited Since: 3/17/2011
Years in Business: 17
Payment methods:
All major credit cards and checks.
BBB Accreditation & Rating
About This Business
Products and Services
Business Details
- BBB File Opened:
- 10/23/2013
- Business Started:
- 8/10/2007
- Business Incorporated:
- 9/18/2007
- Type of Entity:
- Corporation
- Business Management:
- Mr. John Bauer, CEO
- Ms. Sonya Abraham, COO
- Ms. Danielle Diaz, Operations Manager
- Ms. Aarionna Cox, Customer Service Manager
- Ms. Alee Ramirez, Administrative Manager
Additional Contact Information
- Principal Contacts
- Mr. John Bauer, CEO
- Ms. Danielle Diaz, Operations Manager
- Customer Contacts
- Ms. Danielle Diaz, Operations Manager
- Ms. Alee Ramirez, Administrative Manager
- Fax numbers
- Primary Fax: (877) 890-8940
- Additional Websites
- Website 1
Additional Information
- Refund and Exchange Policy
You may cancel service and receive a 100% refund within the first three (3) days of your initial signing of or agreement to the Application/Contract. Three day cancellations must be received by fax (1-855-890-8940) or by email [email protected]. Three day rescission cancellations are not permitted by phone.
Refunds are not granted after the rescission period expires. Be advised that refunds for timely rescissions may take at least 3-5 business days to post to Client's credit or check card per card association processing standards and at least 7-10 business days to your financial institution. Some financial institutions may impose longer delays, which is beyond eGumball’s control.
Confirmation notices will be emailed to Client upon receipt during regular business hours. We are open Monday through Friday - 7:30am to 7:30pm (PST). If you do not receive written confirmation of your rescission within 3 business days, please contact eGumball.
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