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Average of 208 Customer Reviews
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Review fromNomeda D
Date: 04/25/2025
1 starNomeda D
Date: 04/25/2025
Spoke with Mr ***** about the loan, signed contract, spoke with lawyer and I dont like the terms and conditions ,so I told the lawyer I need to cancel my contract. Send the cancellation letter to address provided on the cancellation letter over the night! So now ,I cant get in touch with company or Mr ****** to make sure my contract is canceled! Nobody answered the phone calls or emails ! Very frustrating and disappointed.
Symple Lending LLC
Date: 04/28/2025
Thank you for sharing your experience. We sincerely apologize for any frustration and inconvenience youve encountered, especially regarding the difficulty in reaching your original agent. We understand how vital clear and timely communication is, and we regret that this added to your disappointment.After reviewing your file, we confirm your cancellation request was processed promptly. The attorney assigned to your case has formally rejected the file, and all associated documents have been voided. Your account is fully canceled, and no further action is needed on your part.We truly apologize for the frustration caused by not being able to contact our team for immediate confirmation. Please rest assured that we are actively working to improve our responsiveness and client communication to avoid such experiences in the future.Review fromDo M
Date: 04/19/2025
5 starsDo M
Date: 04/19/2025
Excellent service and saved me a lot of money to get out of my debt!Symple Lending LLC
Date: 04/21/2025
We are thrilled that you had such a positive experience with our team and with Symple Lending! If you have any questions or concerns as you move forward with our services, please do not hesitate to reach out to our team. Thank you for allowing Symple Lending to be a part of your journey to financial freedom.Review fromJulie B
Date: 04/12/2025
1 starJulie B
Date: 04/12/2025
Zero stars because first and formost I was clear that I was not willing to "settle" my debt. Of course after keeping me on the phone that is the only thing that was offered. These places are predatory. I believe they know from the beginning that they are not going to offer anyone a true consolidation loan. **** ***** is totally UNPROFESSIONAL! When he thought the line was disconnected he proceeded to have a conversation with someone (obviously on the line without my knowledge or consent) where he proceeded to talk trash about me and what was disclosed in the call. This went on for some time and when I finally spoke up and told him that he was soooo professional all I heard was CLICK .... can you say OOPS?! Stay far away from them!Symple Lending LLC
Date: 04/15/2025
Thank you for bringing your experience to our attention. We sincerely apologize for the interaction you had with our representative. After a thorough internal review, we agree that the conversation at the conclusion of your call did not meet the professional standards we expect from our team. What occurred was both inappropriate and unacceptable, and we deeply regret the frustration and discomfort it caused.Please know that we take your feedback seriously. This matter has been addressed internally, and appropriate action has been taken to ensure this type of behavior does not happen again. At Symple Lending, we are committed to providing respectful, transparent, and ethical service to everyone who contacts usregardless of whether they choose to move forward with our programs.We also understand your concerns regarding the options presented. While our process is designed to explore multiple solutions based on each customers financial profile, we recognize the importance of ensuring those options are aligned with each individual's preferences and goals.If there's anything we can do to help resolve this matter, we encourage you to contact us directly at *****************************Review fromrobert p
Date: 04/10/2025
4 starsrobert p
Date: 04/10/2025
Great experience. Acted and were very up front about the process.Symple Lending LLC
Date: 04/14/2025
Thank you for the positive feedback! We are thrilled that you had a satisfactory experience with our team. If you have any questions or concerns as you move forward with our services, please do not hesitate to contact our team at Symple Lending.Review fromKimbra S
Date: 04/08/2025
1 starKimbra S
Date: 04/08/2025
I recently contacted Simply Lending for assistance with debt that was accumulated due to the untimely passing of my brother. I spoke with someone by the name of *******, who was extremely condescending and rude. I pray that he never has to experience the murder of someone in his family and all the comes with it.Symple Lending LLC
Date: 04/15/2025
We want to start by offering our deepest condolences on your loss. We understand that this is an incredibly difficult time and are sorry to hear about your experience.After reviewing the call, we sincerely apologize if our representative came across as rude or insensitive. That does not reflect Symple Lendings values or the level of compassion and professionalism we strive to uphold. We take these matters very seriously and will conduct additional internal training to ensure that all our team members are better equipped to support clients with empathy and respect.Thank you for bringing this to our attention. If there is anything we can do to fix this or support you further, please dont hesitate to let us know.Review fromDonnell T
Date: 04/02/2025
1 starDonnell T
Date: 04/02/2025
They are shady, using young people in their marketing, definitely bait and switch companySymple Lending LLC
Date: 04/10/2025
Thank you for taking the time to share your feedback. Were sorry to hear that your experience did not meet your expectations, and we appreciate the opportunity to address your concerns.After a thorough internal review of your interaction, we found that our representative followed the standard process required to present lending options to prospective clients. We did not find any evidence of misleading practices or a bait and switch tactic during your ************* Symple Lending, we take great pride in operating with transparency and integrity in all aspects of our service. Our goal is to empower individuals with clear and honest financial solutions, and we are committed to continuous improvement based on feedback from our clients.If you have any further questions or would like to discuss your experience in more detail, please feel free to contact us directly at *****************************Review fromBertha G
Date: 03/29/2025
5 starsBertha G
Date: 03/29/2025
I spoke to ******* Le and she explained everything to me and it sounds like a good idea to do the consolidation program with the approval of Freedom .Symple Lending LLC
Date: 04/02/2025
Thank you for taking the time to leave a positive review about your experience with ******* and Symple Lending. We pride ourselves on finding the right financial solutions for all of our customers, and are proud to be a part of your financial journey. If you have any questions or concerns as you move forward with our services, please do not hesitate to contact our team.Review fromRobert H
Date: 03/19/2025
5 starsRobert H
Date: 03/19/2025
The initial contact was great. Friendly and professional. Everything on how their program works was explained simply and all my questions were answered to my satisfaction.Symple Lending LLC
Date: 03/24/2025
Thank you for your kind words! We're thrilled to hear that your experience with our team was both friendly and informative. At Symple Lending, we strive to make the process clear and straightforward, and its great to know we met your expectations. If you ever have additional questions, were always here to help!Review fromVeda F
Date: 03/12/2025
5 starsVeda F
Date: 03/12/2025
Excellent service. ***** was very knowledgeable and talk me thru the process of getting my loan.Symple Lending LLC
Date: 03/17/2025
We are delighted that your experience with Symple Lending, specifically with your agent, *****, was so positive. If you have any questions or concerns as you move forward with our services, please do not hesitate to contact our team.Review fromKenneth T
Date: 03/11/2025
5 starsKenneth T
Date: 03/11/2025
Sympel lending is a great company, took my problems and made them their own. Couldnt ask better results. My representative ***** *** is a wonderful person to deal with. I would and will recommend this company to anybody I know who needs their services. Thank you ***** and Simple Lending.Symple Lending LLC
Date: 03/12/2025
Thank you so much for your kind words! Were thrilled to hear about your positive experience with Symple Lending and that ***** provided exceptional service. Our team is dedicated to helping our clients find the best financial solutions, and knowing we could make a difference for you means everything to us. Your recommendation truly means the world, and we appreciate your trust in us. If you have any questions or concerns in the future, dont hesitate to reach out to our team.
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