34 Customer Reviews
- Date
- Highest Rating
- Lowest Rating
Review from Terry M
5 stars07/20/2024
Excellent Experience! I ordered, it came, I installed it according to their video.They even sent a gel to clean all the gunk out of my keyboard. Nice Bonus!And here we are typing away! No Problems for me!Review from Jessica T
5 stars02/12/2024
So, I ordered a replacement part for my iPad Pro for my Magic Keyboard and I never had a bad experience with this company. I ordered and within a week maybe week and half my product came in. Its in great condition and worked just fine when I replaced the broken a key. I would purchase again if something would happen.Review from GARY T
1 star10/31/2023
Do not buy from them. They take your money, don't deliver or respond to any emails. Credit card says the purchase doesn't qualify for refund. I had to give them a one star just to post this review. They should get a minus five stars This has to be a scam. Beware!Review from Marc H
1 star10/20/2023
Horrible service and got scammed. Ordered a laptop key on September 30 2023. Received an email that that my order was shipped via **** and that I can track my package, but when I select the link or put in the tracking number they gave me, it says the item has not been shipped yet. To today it still hasnt been shipped nor have I been refunded I contacted customer support with 0 response. Just horrible horrible service and guess I got scammed out of my moneyReview from Dmitry K
1 star05/29/2023
The part ordered has not arrived even after 5 moths! Multiple requests are ignored.Strongly suspect that the COMPANY IS A FRAUDReview from Kevin A
1 star05/28/2023
Took my payment quickly. Did not fulfill my order for two months. Canceled order. Demanded refund. Refunded balance after two days. Do not do business with this company. I give o e star only because they refunded my money.Review from Allison M
1 star03/12/2023
Replacement part did not fit.Website says they will exchange but never responded after three emails.Review from Kimberly S
1 star02/15/2023
DO NOT BUY!! This company is a fraud. I ordered a laptop key that they guaranteed would fit my model of laptop and when I received it, of course it did not fit. When I tried to call you could only leave a message, which I did and no one ever called me back. I sent an email and again no response. A WASTE OF MONEY!!!Review from Michael P
5 stars02/08/2023
Orderd a key because I messed my keyboard up, it arrived and I had zero issues. Took 2 weeks but no issuesReview from Louisa S.
1 star01/03/2023
I have reached out to them many times as I never received my key. I have left multiple voice messages and sent several emails but I have never received any response from them. They are terrible. They have not even offered me a refund of any kind. I think this is a scam.
BBB Business Profiles may not be reproduced for sales or promotional purposes.
BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.
As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.