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Customer Review Ratings
Average of 405 Customer Reviews
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Review fromDebbie F
Date: 04/03/2025
1 starI have 1 debt left to pay and I have the funds in my account to pay it fully and nothing has been done in 5 months to settle this debt. I am not getting any help from anyone that I have talked to at Clarity ****************Review fromJenny E
Date: 04/02/2025
4 starsThe lady was very helpful. She looked up my account and answered all of my questions. She was very nice and respectful.Review fromWilliam C
Date: 03/31/2025
5 starsWilliam C
Date: 03/31/2025
Great customer service in keeping me updated. The agent was very knowledgeable and courteous.
Clarity Debt Resolution Inc
Date: 04/02/2025
We truly appreciate your kind words! Its wonderful to hear that you had a great experience with us. Your feedback means a lot to our team and motivates us to keep delivering the best service possible.
Were always here if you need anything, and we look forward to serving you again. If you ever have any questions or suggestions, feel free to reach outwed love to hear from you!
Thank you for being a valued part of our community.Review frommarilyn G
Date: 03/28/2025
1 starmarilyn G
Date: 03/28/2025
Not too happy today! Clarity called me and said they needed to double up on my payments even up to $1000.???I hit the roof! I have been with them for 1 1/2 years and account is suppose to close in 2026. What's up with that they said if I declined the debitors could sue me??Anyone else have this happen?Clarity Debt Resolution Inc
Date: 03/31/2025
Thank you for reaching out. We appreciate the opportunity to address your concerns and want to assure you that our team is carefully reviewing your case in accordance with our policies.
We are committed to handling this matter thoroughly and transparently. Once our review is complete, we will provide an update directly via [email/phone/the preferred communication channel]. If you need further assistance in the meantime, you can reach our support team at ************************************* or call us at **************.
We value your trust and patience as we work toward a resolution. Please dont hesitate to reach out if theres anything else we can assist you with.Review fromLester W
Date: 03/28/2025
1 starLester W
Date: 03/28/2025
Stay away from this site. Your bank can help you with this type of issue. They are talking advantage of people. They don't answer any calls. Leave any of this off. Do your own financial issues.Clarity Debt Resolution Inc
Date: 03/31/2025
Thank you for reaching out and sharing your experience. Your feedback is important to us, and we want to make sure this is properly addressed.
Our team has reviewed your concern, and we are actively working to ensure a prompt resolution. We are also taking steps to improve our service quality to prevent similar situations in the future. We truly appreciate your patience as we address this.
If you have any additional details to share or if you need further assistance, please dont hesitate to contact us directly at: Phone: **************
Email: *************************************Review fromStephanie N
Date: 03/26/2025
4 starsStephanie N
Date: 03/26/2025
***** was very informative and helpful. Outstanding job. She helped me understand what was actually going on with my account. Thank you.Clarity Debt Resolution Inc
Date: 03/28/2025
We truly appreciate you taking the time to share your feedback! Its always wonderful to see that our customers had a great experience,
If theres ever anything we can do for you, or if you have any ideas on how we can serve you even better, wed love to hear from you. Were always here to help and look forward to welcoming you again soon!
Thanks again for your support, it really makes a difference!
Review fromArmida Rachel B
Date: 03/26/2025
5 starsArmida Rachel B
Date: 03/26/2025
I appreciate all Clarity has done gor me. Everyone I talk to is very knowledgeable and kind.Clarity Debt Resolution Inc
Date: 03/28/2025
We truly appreciate you taking the time to share your feedback! Its always wonderful to see that our customers had a great experience,
If theres ever anything we can do for you, or if you have any ideas on how we can serve you even better, wed love to hear from you. Were always here to help and look forward to welcoming you again soon!
Thanks again for your support, it really makes a difference!
Review fromKaren C
Date: 03/26/2025
5 starsKaren C
Date: 03/26/2025
So far so good. They are always available. Quick response when you need to speak to someone or when you email them. They will not take money without asking my permission on any additional fees. You have to understand the process to know whats going on. I know they are a business, hence they have fees. ****** was very thorough, professional and knowledgeable.Clarity Debt Resolution Inc
Date: 03/28/2025
We truly appreciate you taking the time to share your feedback! Its always wonderful to hear when our customers have a great experience, and your kind words mean the world to us.
If theres ever anything we can do for you, or if you have any ideas on how we can serve you even better, wed love to hear from you. Were always here to help and look forward to help you again.
Thanks again for your support, it really makes a difference!Review fromSaundra B
Date: 03/26/2025
5 starsSaundra B
Date: 03/26/2025
She was very helpful and pleasant.Also help to reset my password.Clarity Debt Resolution Inc
Date: 03/28/2025
We truly appreciate you taking the time to share your feedback! Its always wonderful to see that our customers had a great experience,
If theres ever anything we can do for you, or if you have any ideas on how we can serve you even better, wed love to hear from you. Were always here to help and look forward to welcoming you again soon!
Thanks again for your support, it really makes a difference!
Review fromJennifer H
Date: 03/25/2025
1 starScam. One of the worst decisions I've ever made. Find another company do not choose Clarity. I'm 41 months into a 44 month program only to find out they want to extend it another 14 months AND need more money. I should have been smarter and feel dumb for getting into this situation in the first place. Do not give this company your money. They will string you along. Customer service is a joke. No one can explain anything. The initial paperwork I signed is NOTHING like what the situation is now.
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