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Find a Location

Dr. Brite has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    • Dr. Brite

      1536 Kimberly Ave Irvine, CA 92618-3107

    Business ProfileforDr. Brite

    Dental Supplies

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 7 Customer Reviews

    Customer Complaints

    29 complaints closed in last 3 years

    25 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Overview

    This business offers dental hygiene product services.

    Business Details

    Location of This Business
    1536 Kimberly Ave, Irvine, CA 92618-3107
    BBB File Opened:
    6/3/2016
    Years in Business:
    18
    Business Started:
    11/28/2005
    Business Incorporated:
    7/15/2015
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    Type of Entity:
    Limited Liability Company (LLC)
    Alternate Business Name
    • Dr. Brite LLC
    Business Management
    • Dr. Paris Sabo MD, COO
    • Dr. Pooneh Ramezani, CEO
    Contact Information

    Principal

    • Dr. Pooneh Ramezani, CEO

    Customer Contact

    • Dr. Pooneh Ramezani, CEO
    Additional Contact Information

    Email Addresses

    Customer Complaints

    29 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    07/23/2024

    Complaint Type:
    Service or Repair Issues
    Status:
    Unanswered
    I set up a subscription with this company. Their policy is that if you wish to cancel your subscription you email them at least 1 day before your last order. I did so. For the last 3 months straight they have continued to charge my card without my permission and ship an order. I have contacted them each time and been told that they cannot cancel or refund the order. Ive asked every time that my subscription be canceled and have been told it is, only to receive another order and charge. I have asked for all subscriptions to this address be canceled as well incase there are multiple emails being used and have been told its been done. I have logged into my account w all of my emails and there is no active subscription to cancel.

    Customer Reviews

    7 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Giu P

    1 star

    07/26/2024

    I initially ordered two bottles of hand ********* and thought I might try them out on a subscription, so I signed up. My two bottles arrived, and although I love the nontoxic ingredients, it just wasnt for me: too slimey and it left a film on my hands. So I emailed them well ahead of time of my next subscription was due and asked them to cancel my subscription.Two days later, they emailed me and confirmed that my subscription had successfully been canceled.A couple of days after that, they emailed me a confirmation that my next subscription delivery is being prepared. I emailed them and reminded them that I have an email from them confirming that my subscription is canceled and I no longer want the product, nor do I want a subscription. No response. Two days later, I emailed them again and asked them to confirm the subscription and the shipment is canceled.No response. One day after that, I receive a confirmation and a tracking number that my package is on its way. And I was charged for the subscription.I emailed them again and asked them to refund me and to cancel the shipment. No response. I received the package today. I will not be ordering from them again, nor recommending them. Coincidentally, I actually live in the same city as they claim to be based in: Irvine **********. The address listed for them ( ***********************)does not exist in my city. **** doesnt register it as a legit address and neither does Go0gle. They have no phone number listed. They dont answer emails. And their business address doesnt exist. Im not one for wild theories, but this does not sound legit. Its a shame because their product ingredients align with what are highly important to me. But my experience is enough for me to just forget all about them and never order from them again. Please do NOT do business with them. I feel sorry for other customers on here who have lost way more money than I have.

    Local BBB

    Better Business Bureau Serving the Pacific Southwest

    BBB Reports On

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