3,571 Customer Reviews
Review from Donna M
5 stars08/22/2024
Experience with them is great so far!! Hopebit stays that way!Review from Martin L
5 stars08/22/2024
Buen servicio y me han ayudado bastante, gracias ******* y a su gente que me han atendido de forma muy correctaReview from Kathleen D
4 stars08/22/2024
First agreement achieved. Thank you for your efforts made with this creditor.Review from Jerry T
2 stars08/22/2024
Paying accounts off too slow and ruins your credit. Creditors offer are about the same without paying 3rd party.
Americor Response
08/26/2024
Thank you for sharing your feedback. Im sorry to hear that you feel the pace of your debt resolution has been slower than expected.While we strive to negotiate the best possible outcomes with creditors, I understand that the process can sometimes feel lengthy. Each case is unique, and we want to ensure that your plan aligns with your financial goals.Please reach out to us directly at ********************************************* at your earliest convenience so we can discuss your situation in more detail and explore potential solutions together. Your satisfaction is our priority, and ** committed to finding a way to address your concerns.Thank you for the opportunity to assist you further.Kind regards,AmericorReview from Glenn R
5 stars08/22/2024
They are very professional and keep me apprised of all progress.Review from Cary C
5 stars08/22/2024
New to Americor, but so far nothing but good things to say. The support staff are friendly and knowledgeable, the portal is easy to navigate, and already negotiated a successful settlement on one account.Review from Melissa D
5 stars08/22/2024
Americore kept me in the loop and prioritized having appropriate knowledge and resources. While I hope to never need their services again, I would if required.Review from Kristi W
1 star08/22/2024
I have been with Americor for a year now and only have two accounts settled. I had to settle for higher amount than I originally owed. I have called this company more than 20 times. I am told a different answer majority of the time. I have been told I need to wait until Avant to be paid off. The last representative lied, saying my other accounts are being negotiated. The last person I spoke to before that, said they cannot negotiate until I have $1,500 in my dedicated account. ********************** gets all of their negative reviews deleted from the BBB. Its not okay. This is a horrible company. Please choose a different one to go through. Americor, I have the documentation so leave this review. I record the phone calls too. Yes I get irritated with you guys and am not always pleasant to speak to but it is warranted. They do not properly listen to situations and want to tell you things you already have access to on your dashboard. If you just started, get out!Americor Response
08/26/2024
Thank you for sharing your experience with us. I sincerely apologize for the frustration and confusion youve encountered during your time with Americor. Your concerns are extremely important to us, and I want to assure you that we take them seriously.Im sorry to hear that you feel misinformed and that the settlement process has not met your expectations. Please know that our goal is to provide clear and consistent communication, and I regret that this has not been your experience.Its important to us that you feel supported and informed throughout this process.Please reach out to us directly at ********************************************* at your earliest convenience so we can discuss your situation in more detail and explore potential solutions together. We are here to help and want to ensure that you feel confident moving forward.Thank you for bringing this to our attention, and I look forward to the opportunity to assist you further.Kind regards,AmericorReview from Billey D
4 stars08/22/2024
1 rst settlement in progress after 4 months will just wait and seeReview from Chery D
5 stars08/22/2024
They are helping me get out of debt and I am so grateful!
Customer Review Rating
Average of 3,571 Customer Reviews
Contact Information
Want a quote from this business?
Get a QuoteCustomer Reviews are not used in the calculation of BBB Rating
BBB Business Profiles may not be reproduced for sales or promotional purposes.
BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.
As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.