ComplaintsforMorning Law Group PC

• Initial Complaint

  07/25/2024

  Complaint Type:

  Product Issues

  Status:

  Resolved

  More info

  See attached: received an email from this company telling clients of an error that occurred said if we need to reschedule please let them know before Monday July 22. I sent an email immediately stating to defer my payment for July and it was still withdrawn which created an overdraft which I had an additional ***** come out

  

  Business response

  07/27/2024

  Due to a computer malfunction, ************************** payment, which was scheduled for July 15, 2024, was not processed until July 23.  Although ********************** sent an email to us asking us to delay her payment, that original email was not received.  Instead, we only received an email on July 23, 2024, after the payment had been processed.  However, we understand that this caused problems for **********************, which we sincerely regret.  As a courtesy, we are sending her a check refunding the payment and reimbursing her for the overdraft fee.

   

  Customer response

  07/27/2024

  
  Better Business Bureau:
  
  I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution would be satisfactory to me.  I will wait for the business to perform this action and, if it does, will consider this complaint resolved.
  
  Regards,
  
  *******************************
  
   
  

• Initial Complaint

  07/09/2024

  Complaint Type:

  Product Issues

  Status:

  Answered

  More info

  June 12,2024, I signed up with Morning Law group to take care of my credit card debt, they were supposed to be *************************** I found out through ************* that some of their attorneys had sanctions against them and they had bad reviews on taking money from customers not doing anything with their debt, so I emailed cancellation termination and mailed certified letter to them! They took $1115.00 out of my account before my bank could stop payment! I have been scammed and want my money returned immediately!Thank You,*******************

  

  Business response

  07/15/2024

  **************** statement that we "were supposed to be *************************** is completely contradicted by the recorded call in which she expressly acknowledged that we are a law firm and do not provide debt settlement or consolidation services, and by our legal services engagement which clearly states that we dispute debts and represent her in lawsuits.  Nothing in our materials claims we are debt consolidation.   The complaints she mentions on Calbar.ca.gov and "bad reviews" are false accusations that arose from the bankrupt Litigation Practice Group ("LPG") company that had nothing to do with Morning Law Group.  Morning Law Group was the purchaser of certain LPG assets from the Bankruptcy Court, but had no involvement with LPG's actions and it is not liable for LPG's actions, regardless of what complaints people may file.  Unfortunately, an attorney who had no involvement in LPG's wrongdoing has been swept into the false accusations and has fully cooperated with the state bar investigation.  He is actively fighting to have these false complaints removed.  

  ************ cancelled on June 21, 2024, the same day that her payment was processed per the contract that she signed.   The contract clearly states that no refund will be issued if the cancellation is within 5 days of the scheduled payment date and that payments are for services provided prior to the payment being drawn.  Even though ************ is legally not entitled to a refund, as a showing of goodwill, Morning Law Group is issuing a refund to her of the full amount of the payment.  The refund will be mailed out today.

• Initial Complaint

  05/03/2024

  Complaint Type:

  Customer Service Issues

  Status:

  Answered

  More info

  I was contacted by MPowering America in September 2020 about resolving my credit situation. I was passed off to Good Morning Law Group who was supposed to be resolving my credit situation. I entered a contract to pay them ****** every month and they would resolve ********* worth of credit on my behalf. I recently found out they have not paid any of my creditors and I am now being sent to collections and my paycheck is being garnished. I have paid close to ********* to this company to do nothing to resolve my credit.

  

  Business response

  05/13/2024

  Once again, a client of the bankrupt Litigation Practice Group, PC (LPG) is trying to blame Morning Law Group for LPG's actions, which is improper.  ***** has NOT been a client of Morning Law Group since 2020 and did not sign up with us through Mpowering America.  ***** only became a client of Morning Law Group on November 15, 2023 as part of the US Bankruptcy Court's sale of certain assets of Litigation Practice Group ("LPG) to Morning Law Group.  Prior to November 15, ***** had 90 days in which to opt out of having the contract transferred to Morning Law Group, but did not do so.  After *****'s contract transferred to Morning Law Group on November 15, we immediately began disputing *****'s debts with the creditors. For those services (rendered in November and December), we collected a total of 2 payments from ***** in January, each for $322.33.  Unfortunately, ***** cancelled before we could conclude our services.
  

  At no time did Morning Law Group, P.C. tell ***** that payments made to Morning Law Group were being used to pay any debts. Our legal services agreement expressly states the opposite - that fees paid to us are NOT being used to pay debts, but rather are for legal services to dispute/validate debts and to defend against lawsuits.  To the extent LPG or Mpowering America made any such representations to *****, they are solely to blame.  Per the Bankruptcy Court's Order, Morning Law Group is not liable for the actions of LPG.  In fact, the Bankruptcy Trustee has provided ***** with several notices advising that any claims for refunds against LPG must be submitted through the Proof of Claims process established by the Bankruptcy Court.

  While we greatly sympathize with the clients who were mistreated by LPG and misled by LPG's false promises, Morning Law Group is not to blame for LPG's actions and therefore, this complaint should be removed.  

• Initial Complaint

  04/23/2024

  Complaint Type:

  Product Issues

  Status:

  Answered

  More info

  date of transaction 8-16-2023 amount paid & ******* may be a little more supposed to help me settle my debts if i opted out they would refund all my money i paid phoenix law pc and i did have never heard back from them at all called their number got put on hold said to leave phone number would call me back sent texts and emails still no reply from them document id ************************************

  

  Business response

  04/26/2024

  This complaint should be removed because **************** is not and was not a client of Morning Law Group, P.C.  As he admits in his complaint, he "opted out" of having his file transferred from Litigation Practice Group, P.C. to Morning Law Group during the bankruptcy sale.  (We can provide his opt out email to prove this if necessary). Accordingly, he was never Morning Law Group's client and Morning Law Group cannot refund payments that he made to other law firms.  

  Any payment he made to Litigation Practice Group and any refund he is seeking must come from the ***************** for Litigation Practice Group. The Bankruptcy Trustee sent several notices to former LPG clients, including ****************, starting in July 2023 informing him of the process to file a Proof of Claim with the bankruptcy court if he believes he is entitled to a refund. Morning Law Group has nothing to do with the bankruptcy or the Proof of Claim process.  If he has concerns, he should contact the bankruptcy trustee.

• Initial Complaint

  03/05/2024

  Complaint Type:

  Billing Issues

  Status:

  Answered

  More info

  This was supposed to be a debt consolidation & credit building company.I have been paying $258.20 monthly for 2 years. The company sold my debt, and now says that Im Not paying towards the debt, but rather Legal fees. I Never agreed to anything like that. They want me to keep paying an adjusted rate AND the whole of my original debt

  

  Business response

  04/22/2024

  This is another complaint that has nothing to do with any action by Morning Law Group, but rather is about the false promises made by the bankrupt Litigation Practice Group.  This person only became a client of Morning Law Group on November 15, 2024 per the terms of the Bankruptcy Court Sale Order.  Thus, she has not paid us for 2 years. 
  
   
  
  We also have never presented ourselves as anything other than a law firm. We never told this client or any clients that payments they make to us are being used to pay their debts. Rather, the payments are for legal services rendered to dispute their debts and represent them in lawsuits.  Every client has received multiple notices (from us and the bankruptcy trustee) as well as a contract that clearly explains this.  But the clients continue to wrongly accuse Morning Law Group of the wrongdoing and false promises made by the bankrupt Litigation Practice Group, with whom we had no involvement.
  
   
  
  Every complaint and negative review against us is based on the conduct of the bankrupt Litigation Practice Group before the clients became clients of Morning Law Group.  So even though they are now a client of Morning Law Group, the actions about which they are complaining were not committed by us.
  
   
  

• Initial Complaint

  01/26/2024

  Complaint Type:

  Customer Service Issues

  Status:

  Answered

  More info

  I contacted MLG to help with my CC debt. I agreed to opt in with your program. However the dollar amount previously discussed was not an amount I could afford. The rep sent said she would have a manager reach out me and sent me 2 e-docs to sign. 1st one Power of attorney, which I signed. 2nd document they sent me was the contract I would be entering into with MLG. I did not sign the contract. Few days later no phone call, no signed contract, MLG charged my account $532. I couldnt get a stop payment in time to keep the unauthorized charge. I called MLG trying to work out a dollar amount I could afford. I told them this was not an authorized charge. MLG worked on a lower payment for $350 splint into 2 monthly payments. I did sign the new financial agreement but have not signed the contract as of yet. Check on BBB website for rating they were not accredited. I tried to reach them by email regarding this issue but the emails were returned to me as undeliverable. Clink on contact us link on MLP website it went to an error page 404. Some how I was able to get an email to them telling them I wanted to opt-out. Their response was they cancelled my account but ignored my request for the unauthorized funds the took out of my account. I have sent a response to MLG again for a refund but they have not responded as of yet.

  

  Business response

  02/03/2024

  *********************** was a client of ******************* Group, PC (***).  *** filed bankruptcy and certain of its assets were transferred to Morning Law Group, P.C. in a Bankruptcy Court Sale Order dated August 2, 2023. The sale was subject to certain conditions, including a 90-day hold on the transfer of client contracts to comply with CA RPC **** and the right of Morning Law Group to elect to assume or not assume certain contracts.  ****** did not cancel representation nor opt out during that 90-day period.  Additionally, the Bankruptcy Court reformed the *** contracts to remove certain invalid provisions, but maintained the existing payment schedules in the original contracts.  When the 90 days expired on November 15, ******* reformed *** contract was transferred to Morning Law Group, who assumed legal representation based on the payment terms set forth in the contract.  Thus, Morning Law Group had a legal right to process ******* next scheduled payment per the terms of the Bankruptcy Court Order, regardless of whether ****** also signed the Morning Law Group contract.  No additional contract with Morning Law Group was required to begin processing her contractual payments.  Morning Law Group merely provided our own contract because we would prefer to have it for our records, but the terms are the same as the reformed *** contract.  ******* request to alter the payment schedule was made after the date of her disputed payment and after services commenced. The request was reviewed and approved in accordance with proper procedures, but ****** decided to terminate the contract instead. 

• Initial Complaint

  01/07/2024

  Complaint Type:

  Product Issues

  Status:

  Answered

  More info

  I am annoyed no one told me LPG filled bank rupt. I was notified this last Friday from someone from upside and role they told me and they ask me to check my credit. 1st of all LPG lie to me they said they will clear off my debt they didn't and I had been a client I think since 2021 and I was told after 12 months paying them my debt would be cleared and if it's isn't I wouldn't own any more money. What I learn not only this company took money from me but another company by the name ******* law group. So how can I trust anyone or anything when company take my money and my debt is not taking care of I am women with a learning disability I paid for a service for my debts to be taken care of not for company to take money from me. I didn't sign anything with company only Lpg

  

  Business response

  01/12/2024

  We're sorry to hear that ************** was somehow unaware of the *** bankruptcy.  However, we can confirm that she was sent all of the same notices regarding the bankruptcy as every other *** client, including notices from the Trustee regarding the sale of the *** practice and the Notice of Assumption and Assignment, as well as the Notice to Consumers regarding opting in or out of having representation transferred.  For additional background, ************** was a client of ******************* Group, PC (***).  *** filed bankruptcy and certain of its assets were transferred to Morning Law Group, P.C. in a Bankruptcy Court Sale Order dated August 2, 2023. The sale was subject to certain conditions, including a 90-day hold on the transfer of client contracts to comply with CA RPC **** and the right of Morning Law Group to elect to assume or not assume certain contracts.  ************** did not cancel her representation during that 90-day period, nor did she opt out of having her contract transferred to Morning Law Group.  Additionally, the Bankruptcy Court reformed the *** contracts to remove certain invalid provisions, but maintained the existing payment schedules in the original contracts.  When the 90 days expired on November 15, the reformed *** contract was transferred to Morning Law Group to assume representation. We will be reaching out to ************** separately to discuss the status of her representation, as we cannot disclose further details in this public forum to protect her attorney-client privilege. 

• Initial Complaint

  01/05/2024

  Complaint Type:

  Product Issues

  Status:

  Answered

  More info

  I received email notification from Morning Law PC in November of 2023 that they were replacing a previous law group which I had contracted for services which had declared bankruptcy. I called the Morning Law Group asking for details/clarification and was told that until I received their official welcoming email, they could not discuss my case or provide me with details regarding my files from the former law group. A welcome email was NEVER sent to me and suddenly, on ******* 3, ****, a charge of $385.87 appeared on my bank account. I immediately contacted the Morning Law Group to speak with a supervisor, and was informed to file a request for termination of services together with a screenshot of the charge from my bank account. I was told to expect a call back within 48 hours to inform me that the request was processed and refund request would be reviewed. No call back was made, but an email was sent on ******* 4, 2023 stating that the termination of services was finalized. No mention of ANY refund was mentioned, so I contacted the Morning Law Group again three times on ******* 4, 2023 to speak with a supervisor. Their representative informed me that my refund request was rejected because the request WAS NOT issued at least 5 days PRIOR to the billing date for services of ******* 3, ****. I asked the representative "How can I submit a request prior to a billing date which was NEVER given to me?" I mentioned AGAIN that I was not informed in WRITING or BY PHONE about the billing date and cancellation policy and that I NEVER AUTHORIZED the Morning Law Group to bill my bank account for services. The representative claimed she made all notifications and submitted them to her supervisor, **** and to expect a call back from him within ***** hours. She said I could request a bank block of the charge. I requested a bank investigation into the unauthorized charge. No contact from Morning Law Group has been received as of the writing of this email.

  

  Business response

  01/12/2024

  This person was a client of ******************* Group, PC (***).  *** filed bankruptcy and certain of its assets were transferred to Morning Law Group, P.C. in a Bankruptcy Court Sale Order dated August 2, 2023. The sale was subject to certain conditions, including a 90-day hold on the transfer of client contracts to comply with CA RPC **** and the right of Morning Law Group to elect to assume or not assume certain contracts.  ****************** did not cancel his representation during that 90-day period, nor did he opt out of having his contract transferred to Morning Law Group.  Additionally, the Bankruptcy Court reformed the *** contracts to remove certain invalid provisions, but maintained the existing payment schedules in the original contracts.  When the 90 days expired on November 15, ********************** reformed *** contract was transferred to Morning Law Group assumed his representation.  That signed contract included a payment schedule (as amended by subsequent requests of ****************** submitted to ***) with a payment date of January 2, ****, which Morning Law Group had a legal right to process per the terms of the Bankruptcy Court Order.  The contract also provides that any payments due within 5 days of termination will be processed as payments are for services rendered in the preceding month.  However, he challenged the payment with his bank as unauthorized and so the payment was reversed by the processor resulting in a fee being charged to Morning Law Group.  Morning Law Group received no other payments from ****************** and he has since terminated his contract.  We also reviewed the November 17 call with ****************** and disagree with his recollection of the call. He was sent our updated agreement on December 15 but did not return it.

• Initial Complaint

  12/27/2023

  Complaint Type:

  Billing Issues

  Status:

  Answered

  More info

  Signed up to have bills get taken care off and paid off and fix credit score

  

  Business response

  01/03/2024

  This person was a client of ******************* Group, PC (LPG).  LPG filed bankruptcy and certain of its assets were transferred to Morning Law Group, P.C. in a Bankruptcy Court Sale Order dated August 2, 2023. The sale was subject to certain conditions, including a 90-day hold on the transfer of client contracts to comply with CA RPC **** and the right of Morning Law Group to elect to assume or not assume certain contracts.  ************** did not cancel his representation during that 90-day period, nor did he opt out of having his contract transferred to Morning Law Group. Accordingly, when that 90 days expired on November 15, Morning Law Group assumed his representation and began disputing his debts. Many promises made by LPG were improper or invalid and the Bankruptcy Court reformed clients' legal services agreements to ensure that any services provided by Morning Law Group complied with the law.  To the extent LPG promised ************** that they would repair his credit and pay off his bills, those promises were invalid and did not become obligations of Morning Law Group per the Bankruptcy Court Order.  Morning Law Group did not receive the payments ************** made to LPG. Those payments remained with the bankruptcy estate. If ************** feels he did not receive services from LPG, he has the right to file a Proof of Claim with the Bankruptcy Court. 
  
  Unfortunately, ************** has now terminated his contract with Morning Law Group so no further services can be provided.  

• Initial Complaint

  12/15/2023

  Complaint Type:

  Product Issues

  Status:

  Answered

  More info

  On February 16, 2023 I received both text messages and a voicemail from someone claiming to be from the ******************** center indicating he had programs available that would be of possible assistance. He called again on the 17th telling me the program may not be available after that week and he didnt want me to miss out. Since I knew ******************** to be a reputable company, I entered into an agreement with this persons company, ******* Law Group. They agreed to help settle my credit card debts. I was paying them $308.37 per month for 7 months. In those months unless I contacted them, I never received updates, emails went unanswered unless I sent a second email and they never seemed to take care of my creditors who continued to call my home sometimes several times a day. I was told not to answer these calls unless I happened to be near the house phone. I was to email them any correspondence or bills and keep a phone log which I should also send to them. After being told half truths and in some cases out and out lies, I became suspicious. On November 16, 2023 I received an email from the Morning Law Group indicating that now that a 90 waiting period had ended they were in the process of having my data migrated from ******************* Groups system to their law firm. Since I believed the ******* Law Group a scam, I terminated the agreement originally signed with the ******* Law Group and now bought out by Morning Law Group. I sent two emails, one requesting acknowledgment of the terminated agreement and a second email requesting a full refund since the agreement was not fulfilled. Since the Morning Law Group had taken over the files, I told them I was sure they most likely had also taken the funds of the ******* Law Group. I also said I believed the fraud was committed by representing themselves (******* Law) as being associated with the ******************** association. I received the acknowledgment on November 28th but no funds to date.

  

  Business response

  12/18/2023

  ******************* Group, PC (LPG) filed bankruptcy and pursuant to a Bankruptcy Court Sale Order dated August 2, 2023, certain of LPG's assets were transferred to Morning Law Group, P.C. The sale was conducted by the Trustee and approved by the Bankruptcy Court.  The sale did not include the transfer of payments that clients had made to LPG or ******* Law Group.  The sale was subject to certain conditions, including a 90-day notice period to comply with CA RPC ****, during which time client contracts were not transferred to Morning Law Group.  That 90-day period expired on November 15, 2023.  Court-approved notices of the sale and the 90-day opt-in/opt-out period were emailed to ***************************. She did not opt-out of having her contract transferred to Morning Law Group.  To the extent any false promises or representations were made by LPG or ******* Law Group, those were not made by Morning Law Group (which is a completely separate, independent law firm).  To request a refund of any funds ******************** previously paid to LPG, she must file a Proof of Claim with the bankruptcy court.  As a courtesy, we provided ******************** with the Proof of Claim form and instructions for completing it.

*Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business. ↩