Business ProfileforMentor Worldwide LLC

I purchased extended warranty on my first set of mentor implants that were put in, they dropped, and I had to have a revision surgery. When I had other mentor implants put in, warranty didn't transfer over, nor was I given a refund or partial credit. I am now facing capsular contracture ***** grade III (for which medical expenses are partially covered under extended warranty) and it is horrible that I am not given the support and coverage I expected when I made an expense for the higher warranty that should've covered me for 10 years and given me peace of mind. I do not have the money for all the extra expenses that come along with the surgery.My initial surgery was 7/30/19 and I had smooth round moderate plus profile implants put in. I had a revision surgery on 6/15/21 with smooth round high profile implants put in.I was not advised that the initial warranty would be non-transferable in case of changing implants. I would think it's the same thing since the implant styles are both covered under the enhanced warranty. I am told there is nothing to do, and I do not agree. I believe I should be covered on the initial warranty I purchased. Even if we had shortened the time of the 10 years, on the implants that had already been in my body, I would've had 8 years remaining on the warranty which have still not been reached. My surgeon is charging $4500 to get my surgery done, I would be in a much better position to get this done if Mentor covered part of the expenses as I expected. I honestly hate to have to come to this, but I do not think it's fair to be cheated of my money and have implants from a company who has already been sued for other issues and just sit back and let it happen.