Skip to main content

Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.

Find a Location

West Capital Lending has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • West Capital Lending

      24 Executive Park Ste 250 Irvine, CA 92614-4720

      BBB Accredited Business
    • West Capital Lending

      202 Fashion Ln Ste 223 Tustin, CA 92780-3355

      BBB Accredited Business

    Business ProfileforWest Capital Lending

    Mortgage Lenders
    Multi Location Business
    BBB accredited business

    At-a-glance

    Customer Reviews

    4.24/5stars

    Average of 106 Customer Reviews

    Customer Complaints

    9 complaints closed in last 3 years

    4 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 4/21/2021

    Years in Business: 7

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Related Categories

    Overview

    This business offers mortgage lenders services.

    Business Details

    This is a multi-location business.

    Find a Location

    West Capital Lending has 2 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • West Capital Lending

        24 Executive Park Ste 250 Irvine, CA 92614-4720

        BBB Accredited Business
      • West Capital Lending

        202 Fashion Ln Ste 223 Tustin, CA 92780-3355

        BBB Accredited Business
      Location of This Business
      24 Executive Park Ste 250, Irvine, CA 92614-4720
      BBB File Opened:
      4/5/2021
      Years in Business:
      7
      Business Started:
      10/26/2016
      Accredited Since:
      4/21/2021
      Licensing Information:
      This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
      Type of Entity:
      Sole Proprietorship
      Alternate Business Name
      • West Capital Lending Inc
      Business Management
      • Ms. Linzey Ostrow, Manager
      • Mr. Eric Knight Hines, Co-Founder
      • Mr. Daniel Randall Iskander, Co-Founder
      Contact Information

      Principal

      • Ms. Linzey Ostrow, Manager
      • Mr. Eric Knight Hines, Co-Founder
      • Mr. Daniel Randall Iskander, Co-Founder

      Customer Contact

      • Ms. Linzey Ostrow, Manager
      Additional Contact Information

      Email Addresses

      Customer Complaints

      9 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      05/20/2024

      Complaint Type:
      Service or Repair Issues
      Status:
      Answered
      My interaction with west capitol was gained though false advertising after gaining my personal information for the loan ******************* tried to explain to me that because I stated my home value was from $550,000 to $600,000and it valued at 565 is the reason they did not honor the original interest rate and give him the opportunity to search another lender which he came back with a lower rate and I pay $5000. Told him it wasnt a good decision to go with and he asked if I saw the numbers before I refused the loan. Today I received a letter stating I was denied the loan for not meeting conditions. This appears to be retaliation for not accepting his loan.
      Read More

      Customer Reviews

      106 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Dav C

      1 star

      08/06/2024

      I. explained to **** my circumstances and he sent me some rates for the loan. After I sent him all my info, paystubs and etc.. for them to process the loan. A refi- cash out loan. Then he said there was a glitch in there system and my circumstances don't qualify.There website doesn't even generate online, but there linked-In page shows pictures of events from a month ago. Maybe they are all scam artist trying to gather everyones personal information-

      Local BBB

      Better Business Bureau Serving the Pacific Southwest

      BBB Reports On

      BBB reports on known marketplace practices.

      BBB Business Profiles may not be reproduced for sales or promotional purposes.

      BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

      When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

      BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

      As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.