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Business Profile

Tax Consultant

Nationwide Tax Experts Inc

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Tax Consultant.

Complaints

Customer Complaints Summary

  • 25 total complaints in the last 3 years.
  • 7 complaints closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:01/24/2025

    Type:Order Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    My [now deceased] aunt entered into a contract with this company, Nationwide Tax Experts, as noted on her contract with the third party financing company *********************************. She was paying them over $300 a month until her death, at which point I paid off the balance of the loan to ****. Nationwide..... is now known as ******************* They have an account in my aunt's name. They were to negotiate down some pre-existing debt with the *** and file ********* taxes for her. They never did either of these things. So when she died, and was therefore no longer responding to inquiries from her, they figured they were in the clear. My attempts to reach out to them and get a copy of the contract she entered into with them have been futile. Phone numbers that worked yesterday are now suddenly not in service. However, her back taxes have now become my issue, as her estate executor. And those other tax returns which were never filed are going to rear their ugly heads in the not-too-distant future. No thanks to Nationwide Tax Experts! Their D- rating is well-deserved and, quite frankly, too high a rating for them. They are scammers.

  • Initial Complaint

    Date:01/07/2025

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I hired this company back in November of 2021 to help with back taxes owed that were less than $10,000. I've not got a single phone call or update about anything involving my taxes! and the one time reached out, they said someone else had my file and would call me back, but never did. For all this I've could've used the money to pay toward my back taxes! It's been over 3 years with no resolution.

  • Initial Complaint

    Date:11/21/2024

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Contacted for repair and reduction of *** tax debt. Went through their process and talked to Senior Tax Consultant ***** ******. I paid their fee in the amount of $2800 in three payments in 2020. I still have gotten notices from *** which I was repeatedly told would stop. No settle reduction has been obtained.

  • Initial Complaint

    Date:10/16/2024

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    In October of 2021 I entered into a contract with Nationwide *** services and I used **** to finance my loan for *******. As of yesterday 10/16/2024 my bill has been paid off. I still have not had any real resolution other than being gold that my case has been placed on a hold by the ***. They behave told me that Im supposed to receive a letter from the *** confirming this and I have yet to receive anything from them. Each time i have called recently I have been placed on hold with no one ever coming back on the line.

  • Initial Complaint

    Date:10/07/2024

    Type:Order Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I had a Nationwide Tax Expert assist me on stopping from my taxes getting placed on a property tax levy. I left several messages with ******, who supposed to be my tax expert and yet to receive a call back. I received a letter from the *** stating Final Balance Due Reminder - Intend to seize (Levy property). I've paid Nationwide two payments, one with ********************************** for $10,508.76 and $4,104.00 with Lending USA. I am currently still making payments with both companies and feel like I have been bamboozled out of money I really didn't have. Can someone please help?

  • Initial Complaint

    Date:08/30/2024

    Type:Billing Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    ************************* at ***************** LLC *************) scammed me in May of 2022. I was led to believe that he could get resolution on my back taxes I owe the **** I was having Covid at the time. He aggressively talked me into signing up for two loans, which he said my monthly payments on would go towards paying my tax debt. After finding a new accountant, my new accountant brought this scam to light, because I am still getting letters from the *** about back taxes. After discovering that none of the nearly $500 that were taking each month was going towards the **** I thought I was doing a good thing, and I was diligent about the payments until my accountant alerted me to the discrepancy with this company. I changed my checking account number so the loan companies could no longer withdraw the money each month, and in the following months they have decimated my credit score, dragging it from 720 to 530. Now, when I call and ask for *************************, he screens and refuses my calls. This company needs to be examined because they are not helping people, quite the opposite. I have been told that I might need to take this issue to small claims court. The time and stress dealing with all this has reflected in my health. I feel betrayed and tricked.

  • Initial Complaint

    Date:05/27/2024

    Type:Order Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Hired Nationwide Tax Experts to reduce/eliminate back taxes owed. They required me to take out a loan with ************************* Services for the money for the Offer In Compromise and another loan through Lending USA to pay for their services. Got a notice 3 years later from IRS stating that I owe $55,000+. Never got any statements saying that NTE had even talked to the **** Seems to be a total scam company helping other lenders prey on consumers with outrageous interest rates.

    Business Response

    Date: 06/25/2024

    There appears to have been some confusion regarding the specifics of his situation. ********************** engaged our services to handle his IRS tax matters. As part of our efforts, we have successfully facilitated the resolution of his oldest outstanding tax year and have submitted requests for hardship or Currently Not Collectible (CNC) status for his remaining balances with the IRS.

    We are actively engaged in the ********** of Mr. ********** case and kindly request that he return our call at **************. This will allow us to discuss his case comprehensively and address any inquiries he may have. It is our priority to promptly resolve any concerns ********************** may have.

    Thank you, and we eagerly anticipate the resolution of this matter.

    Regards,
    National Tax Experts

    *******************
    Founder/CEO

    Chasing ************ & Marketing


    ************

    ************************

    *************************

  • Initial Complaint

    Date:02/27/2024

    Type:Order Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Nationwide tax experts , stole over ******* from , starting in 2020, after COVID .They had me on an auto withdraw .. they never contacted the *** or ************ tax . So now I am in trouble with both ****** tax and *** .. thinking that nationwide tax experts were handling my taxes for me . They ghosted me and continue to lie lie lie lie and steal my money!!!

    Business Response

    Date: 03/06/2024

    We cannot find this consumer in our database of clients.  Is it possible that consumer intentended to make a complaint on a different company?  Does consumer have thier service agreement?

     

    Thanks

     

  • Initial Complaint

    Date:02/08/2024

    Type:Service or Repair Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I hired Worldwide Tax Experts early 2021. For the sum of $5000 to do my taxes for five years. The only contact that we have had was in 2021. I contacted WTX and asked why nothing has been done to solve my tax debt. I was told that it was mix up and that they would contact me. That was 1-15-24, still no word. Is it possible that I can get my money back? I have all the emails that were sent to me and those that I sent. Not sure how to send.This is the second time this has happened. I hired Tax Defense Network in 2018 nothing has been resolved, but we are in contact.

    Business Response

    Date: 02/09/2024

    We are not Worldwide ** experts and can not find this consumer in our database

  • Initial Complaint

    Date:09/20/2023

    Type:Service or Repair Issues
    Status:
    Resolved
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Hired National Tax Experts to resolve *** issues that we just could not handle on our own. For a few years we were told that NTE was working with the *** to settle the back taxes. On 12/22/20 We received a call from *************************** at NTE advising the *** accepted a settlement of $7500 but we had to pay that day. We did not have the funds so NTE put us in contact with ************************* for a personal loan to settle w/the ***. That NEVER happened, and now we are on the hook for $7500 + interest And we still owe the *** for back taxes. Why aren't these low life people in jail by now??!! I will be submitting a fraud compliant to the CA State Attorney General and the ************ Attorney General. Some one needs to be held accountable especially reading the complaints against NTE. We all have a similar story to tell with No resolution

    Business Response

    Date: 09/21/2023

    We here at NTE take complaints very seriously.  We will reach out to consumer immediately  to address her concerns.  However,  we do not appreciate consumer calling ** low lives.  That is uncalled for, 

     

     

    Customer Answer

    Date: 09/21/2023

    we are not interested in hearing from NTE as we have put our trust in the hopes they would resolve our IRS Issues and clearly that never happened. 
    thank you for your time,

     

    Business Response

    Date: 09/22/2023

    Not sure how to answer this response.  If consumer is willing to speak to us,  how does consumer expect us to resolve the issue? 

     

    Customer Answer

    Date: 10/03/2023


    Better Business Bureau:

    I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution would be satisfactory to me.  I will wait for the business to perform this action and, if it does, will consider this complaint resolved.

    Regards,

    *******************************

     

Nationwide Tax Experts Inc is NOT a BBB Accredited Business.

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