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Find a Location

Shop4Seats has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    • Shop4Seats

      1000 S Euclid St La Habra, CA 90631-6806

    Business ProfileforShop4Seats

    Seats

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 5 Customer Reviews

    Customer Complaints

    14 complaints closed in last 3 years

    4 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    Location of This Business
    1000 S Euclid St, La Habra, CA 90631-6806
    BBB File Opened:
    7/9/2019
    Years in Business:
    7
    Business Started:
    1/1/2017
    Type of Entity:
    Sole Proprietorship
    Alternate Business Name
    • Shop4Seats.com
    Related Businesses
    Business Management
    • Mr. Thomas Nguyen, President
    Contact Information

    Principal

    • Mr. Thomas Nguyen, President
    Additional Contact Information

    Email Addresses

    Customer Complaints

    14 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    12/19/2023

    Complaint Type:
    Service or Repair Issues
    Status:
    Answered
    We purchased 2 captain ****** for our ******* River RV. We thought we were purchasing real leather and not material that looks like leather. Subsequently, after looking deep into their web site i found a definition of leather. That's just part of the problem. Order stated 2 months for delivery, ok. actually took 3 months. Went to mount the ****** and had some issues with the passenger seat but finally got it adjusted and mounted. Drivers seat not so much. Base of RV does not come close to holes in seat. Called 3 times and finally found someone to help with the problem. Apparently you must purchase the power base with the power seat. An additional $200 on top of the $1200 chair. Spoke with sales person who stated they could order the base and the shipping would take another 8 weeks. Seriously, 8 weeks for a base of metal. She said it was special order and they make 500 a day at the shop. that's a lot of bases for captain ******. Asked if they could pull one off the line since i have already waited 3 months and she said no. Now i have to cancel trips and rentals due to no drivers seat.
    Read More

    Customer Reviews

    5 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Robert B

    1 star

    07/12/2024

    I ordered new front seats for my motorhome on 5/24/2024 and was given the estimated ship date of 7/5/2024 and come that day I called and shipping was pushed back to 7/9/2024. On 7/8/2024 I received a phone call telling me that the color I chose is no longer available when they had since may 24 to tell me that. Anyway I chose bisque and was told that they would ship today 7/12/2024 and I would receive an email with shipping confirmation and tracking information and was told by **** that "you're in good hands". Well at about 4:45 I call because I have not received an email and was informed that now the seats will not ship until 7/17/2024. I have a campground booked for 2 weeks in **************** that I am going to have to cancel because of the incompetence. I really wish I would have read the reviews before ordering from this company. Oh and I spent around $1600 on the seats and a little over $1000 that is non-refundable on the camp ground and I will have to now get a hotel and a flight to my sons wedding. Thanks shop4seats, you got my money and now you don't care.

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    Better Business Bureau Serving the Pacific Southwest

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