Business ProfileforFresh Clean Threads

Fresh Clean Threads sells a VERY expensive plain tee-shirt. That being said they advertise such a great fit. So, I ordered 2 packs (~ $24 per shirt). One 5-pack of Large tees and a second 5-pack (size XLT) for my 2 sons for Christmas. My sons are tall and lean - always have been. Thus the splurge for expensive tee shirts whose claim to fame was the perfect fit.My sons got the shirts and instantly fell in love with them, the feel, the size, the fit.Fast forward to washing these EXPENSIVE tee shirts. We wash everything (except towels) in cold water and dry everything on wrinkle-free (low setting).These shirts shrank little by little.After the 6-7th wash they were so small (shrunk so badly) they are unwearable.I contacted Fresh Clean Threads to express my disappointment that these EXPENSIVE shirts has shrank - substantially in just several washings, even at the lowest possible settings.The customer service rep informed me that this was a known problem and that we should have hung them out to dry to minimize this shrinkage. We live in **************** (its winter!) so, clearly not an option.I requested that they replace just 1 of the 2 packs. The size Large tee shirts have shrunk to the point that they are unwearable.Thus my older son gave his XLTs to my younger son. (So younger son is covered).My request was that Fresh Clean Threads only send a single pack of tee shirts in a size 2XLT for my eldest son.(The company has a 100day return policy) its been < 60 days since my sons received these tee shirts for Christmas.I also recommended that they state this on their website - as FCT is aware that substantial shrinkage is a problem with their proprietary blend.Their response? They offered me a 20% off provide for future purchases. REALLY?? Why would I ever spend my hard earned $$ on a brand marketed for their fit, knowing that the fit wont last for more than 6 washings?Shame on you Fresh Clean Threads.Never again.