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Business Profile

Auto Accessories

DriveCarJoy

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Auto Accessories.

About

Important information

  • Advertising Review:

    On March 9, 2023, BBB Serving Los Angeles and Silicon Valley requested that the business substantiate, modify, or discontinue claims on the company's website, https://www.drivecarjoy.comThe business advertises the following claims: 

    “Buy Best Car Accessories Online”  

    - Comparative Price, Value and Savings Claims

    - “Best Price” 

    - “Money-Back Guarantee: If your items arrive damaged or become defective within 15 days of normal usage, we will gladly issue out a replacement or refund.”
    - “90 Day Money-Back Guarantee” 
    - “100% Satisfaction Guaranteed” 
    - “Fast refund--100% Money Back Guarantee” 


    BBB challenged these claims based on the following BBB Codes of Advertising:
    1. Basic Principles of the Code - https://www.bbb.org/code-of-advertising#Basic_Principles_Of_The_Code
    2. Comparative Price, Value and Savings Claims - https://www.bbb.org/code-of-advertising#Comparative_Price_Value_And_Savings 

    12. Lowest prices, underselling claims - https://www.bbb.org/code-of-advertising#Lowest_Prices_Underselling_Claims
    20. Warranties or Guarantees - https://www.bbb.org/code-of-advertising#Warranties_Or_Guarantees 


    As of April 3, 2023, the business has failed to respond to our request for substantiation, modification, or discontinuation of the advertised claims.


Business Details

BBB File Opened:
3/9/2023
Business Started:
1/11/2022
Alternate Names:
Utrue Ecom LLC
Business Management:
Customer Service

Additional Contact Information

Principal Contacts
Customer Service
Customer Contacts
Customer Service
Additional Email Addresses
Primary: Email this Business

Additional Information

Business Categories
Auto Accessories

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