About
Important information
- Advertising Review:
On March 9, 2023, BBB Serving Los Angeles and Silicon Valley requested that the business substantiate, modify, or discontinue claims on the company's website, https://www.drivecarjoy.com. The business advertises the following claims:
- “Buy Best Car Accessories Online”
- Comparative Price, Value and Savings Claims
- “Best Price”
- “Money-Back Guarantee: If your items arrive damaged or become defective within 15 days of normal usage, we will gladly issue out a replacement or refund.”
- “90 Day Money-Back Guarantee”
- “100% Satisfaction Guaranteed”
- “Fast refund--100% Money Back Guarantee”BBB challenged these claims based on the following BBB Codes of Advertising:
1. Basic Principles of the Code - https://www.bbb.org/code-of-advertising#Basic_Principles_Of_The_Code
2. Comparative Price, Value and Savings Claims - https://www.bbb.org/code-of-advertising#Comparative_Price_Value_And_Savings12. Lowest prices, underselling claims - https://www.bbb.org/code-of-advertising#Lowest_Prices_Underselling_Claims
20. Warranties or Guarantees - https://www.bbb.org/code-of-advertising#Warranties_Or_Guarantees
As of April 3, 2023, the business has failed to respond to our request for substantiation, modification, or discontinuation of the advertised claims.
Business Details
- Local BBB:
- BBB of Los Angeles & Silicon Valley
- BBB File Opened:
- 3/9/2023
- Business Started:
- 1/11/2022
- Alternate Names:
- Utrue Ecom LLC
- Business Management:
- Customer Service
Additional Contact Information
- Principal Contacts
- Customer Service
- Customer Contacts
- Customer Service
- Additional Email Addresses
- Primary:
Additional Information
- Business Categories
- Auto Accessories
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