Business ProfileforMolina Healthcare, Inc.

Im 50 year old female who on SSI Disability for severe depression and severe anxiety. I also have a long list of mental and physical debilitating issues, ones important here are my agoraphobia issues, and my great difficulty dealing with the phone. I need to be in care of ************* but continue to be denied due to ******************************** & their failure to communicate. Im absolutely terrified I could list my disability benefits over this, absolutely essential to my survival in life (Im dead without them)This insurance and tele-psychiatry issue began on January 1st, 2024 when my health insurance automatically switched over to Molina Healthcare ( under HealthNet, but not HealthNet directly)This is when my access to seeing a regular psychiatrist through telemedicine ( which is only way Ive ever in my adult years). I keep running in circles between TeleDoc and Molina Healthcare each telling me to contact the other on repeat. I'm beyond my capacity to deal to pursue this further by myself I need tele-psychiatry. Thats my only way of seeing psychiatrist.I have agoraphobia issues. I havent left my apartment since November 2023, not even once this year The only way Ive been able to get psychiatric care is through Telemedicine ( that has been my only access for much needed treatment. To go in person to someone is undoable for **** have confirmed with Molina that I DO indeed have TeleDoc covered under my under my plan I then learned it would be available to me after April 15th, but I still do not have access. To blame is ********************************* Please help me resolve this already.please HELP I attached the email/online conversations with Molina Healthcare, ************ primary Physician ************ for my evidence, along with proof of insurance and TeleDoc conversations ( I unfortunately do not have transcripts of phone calls I somehow managed to make.Thanks in advance for your help ************************ Please EMAIL only (not phone) due to disability