Information and Alerts
Alert Details
This business has 1 alert.
Alert
According to BBB files, records show that the company has a pattern of complaints concerning consumers having charges automatically withdrawn from their bank accounts (without notice) on a monthly basis after making a one-time purchase. Consumers also allege having difficulty cancelling their accounts online or by phone. The company has their monthly billing fee disclosed throughout their website before customers register for purchases. The home page informs consumers they will be billed $129.96 and the end of the trial period (14 days from purchase date) and every 30 days thereafter unless consumers call 877-204-6957
to cancel their subscription.
Important Information
Advertising Review
On March 21, 2024,BBB Serving Los Angeles and Silicon Valley requested that the businesssubstantiate, modify, or discontinue claims advertised on https://dermlafleur.store/. In particular, BBB requestedsubstantiation for “AllNatural” Claims, rating and reviewclaims,customer testimonials, and “Made in USA.” BBB also requesteddocumentation related to their products to support any claimed results andproduct efficacy claims.
BBB challengedthese claims based on the following BBB Codes of Advertising:
1. Basic Principles of the Code - https://www.bbb.org/code-of-advertising#Basic_Principles_Of_The_Code
21. Layout andIllustrations - https://www.bbb.org/code-of-advertising#Layout_And_Illustrations
30. Testimonialsand Endorsements - https://www.bbb.org/code-of-advertising#Testimonials_And_Endorsements
34. ClaimedResults - https://www.bbb.org/code-of-advertising#Claimed_Results
37. “Made inUSA” Claims - https://www.bbb.org/code-of-advertising#Made_In_USA_Claims
As of April 15, 2024, the business has failed to respond to ourrequest for substantiation, modification, or discontinuation of the advertisedclaims.
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