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Find a Location

Banc of California has 11 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Banc of California

      11611 San Vicente Blvd Ste 500 Los Angeles, CA 90049-6505

    • Banc of California

      9701 Wilshire Blvd #700 Beverly Hills, CA 90212-2007

    • Banc of California

      11150 W Olympic Blvd Los Angeles, CA 90064-1817

    • Banc of California

      10245 Paramount Blvd Downey, CA 90241-2362

    • Banc of California

      300 N Lake Ave #150 Pasadena, CA 91101-4111

    Business ProfileforBanc of California

    Banking Services
    HeadquartersMulti Location Business
    The Complaints and Reviews shown on this HQ profile may have been submitted against either the HQ itself or one of the corporate-owned locations found under "Find Locations".

    At-a-glance

    Customer Reviews

    This business has 0 reviews

    Customer Complaints

    4 complaints closed in last 3 years

    1 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    This is a multi-location business.

    Find a Location

    Banc of California has 11 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Banc of California

        11611 San Vicente Blvd Ste 500 Los Angeles, CA 90049-6505

      • Banc of California

        9701 Wilshire Blvd #700 Beverly Hills, CA 90212-2007

      • Banc of California

        11150 W Olympic Blvd Los Angeles, CA 90064-1817

      • Banc of California

        10245 Paramount Blvd Downey, CA 90241-2362

      • Banc of California

        300 N Lake Ave #150 Pasadena, CA 91101-4111

      Headquarters
      11611 San Vicente Blvd Ste 500, Los Angeles, CA 90049-6505
      Business Incorporated:
      6/24/2002
      Licensing Information:
      This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
      BBB records show a license number of 2420857 for this business, issued by Secretary of State-Corporations

      These agencies may include:

      Secretary of State-Corporations

      1500 11th Street

      Sacramento CA 95814

      (916) 653-6814

      https://businesssearch.sos.ca.gov/

      BBB records show a license number of 2926405 for this business, issued by Secretary of State-Corporations

      These agencies may include:

      Secretary of State-Corporations

      1500 11th Street

      Sacramento CA 95814

      (916) 653-6814

      https://businesssearch.sos.ca.gov/

      Type of Entity:
      Corporation
      Alternate Business Name
      • C S Financial
      • Reverse Mortgage Works
      • CS Financial, Inc.
      Business Management
      • Jared Wolff, President/CEO
      • John Sotoodeh, COO
      • Joe Kauder, CFO
      Contact Information

      Customer Contact

      • Jared Wolff, President/CEO
      Additional Contact Information

      Phone Numbers

      Email Addresses

      Industry Tip

      BBB Tip: How to choose a new bank or credit union

      Customer Complaints

      4 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      11/29/2023

      Complaint Type:
      Service or Repair Issues
      Status:
      Resolved
      I had to get a new ATM card from this bank. My old card got hacked. They said if I called the 800 number I could set my own PIN. It did not work. I tried several times. So I went into the branch. They were extremely unhelpful and treated me like I am stupid. They said my new cell number was not on file. They said they would put my new cell number on file and that within 24 hours I would be able to call that 800 number and get a PIN. It has been 2 weeks. The recording on the 800 number still says your information does not match our information. I got back on the phone with a representative today. We kept getting disconnected but I was not cussing or swearing. I was CRYING because this situation has been going on all month long and they will NOT HELP ME. No one at that bank cares about this problem. I cant access my account to get cash and literally none of my phone calls and none of my emails and none of my going into the branch have helped at all. I need a PIN number for my card. I cannot get a PIN for my card. I am frustrated and upset.
      Read More

      Customer Reviews

      0 Customer Reviews

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      How BBB Processes Complaints and Reviews

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      Local BBB

      BBB of Los Angeles & Silicon Valley

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