ComplaintsforSeek Capital, LLC.

• Initial Complaint

  04/15/2024

  Complaint Type:

  Billing Issues

  Status:

  Answered

  More info

  Seek Capital used predatory techniques strategically to not disclose how they were going to get funding for my business, through a long process designed to intentionally tire out the consumer. They lied to me when they said that there would be no hard inquiries into my credit file. Their employee (who I believe was called "Braenda") specifically told me on the phone that if a financial institution requires a hard inquiry they skip that bank and try the next one. All they do is take all of your very sensitive information and apply for credit cards in your name. Why would I knowly pay someone $2000 to get me a credit card with a $10000 credit limit... I already have a higher credit limit than that, I could easily apply for credit cards myself. If you read all of the one star reviews on ****** it's everyone complaining about the exact same thing, but it seems there's nothing being done to stop this fraudulent business. I want a full refund of the money they coerced out of me.

  Business response

  04/16/2024

  We understand your frustration and concern about the experience you had with Seek Capital. We apologize for the negative experience you've had and the lack of transparency you encountered. Rest assured, we will do everything within my capacity to address your concerns and work towards a resolution.

• Initial Complaint

  04/02/2024

  Complaint Type:

  Billing Issues

  Status:

  Answered

  More info

  Seek Capital stated I would receive "liquid" (cash alternatives) through the use of a mix of personal and business lines of credit at 0% interest to fund a business from at least three representatives on recorded lines. The representatives specifically asked me if I wanted the liquidation through "electronic transfer or through a written check". I only received credit cards without any information or options to get an electronic transfer or written checks. On all of the recorded calls with multiple employees, I was told I would receive liquidity options to fund a business at 0% interest for the first 12 months. I was told the approval amount was not guaranteed, but I would receive the funds in a liquid form to fund my business. Seek Capital requested for me to pay them the entire invoice in the amount of $5,766.35 for the credit cards before rendering the liquidation aspect of the service. I was told once I pay the invoice I would then receive their liquidation service. I requested for the $595 liquidation fee to be removed since they refused to provide the liquidation service prior to payment. I am also disputing the interest fee amount of $4,376.35 since it was based credit card limits and not for liquidation availability. Seek Capital applied a $595 credit to my invoice for the liquidation fee since this service was not rendered. I am disputing the fact that Seek Capital is charging me *****% interest for lines of credit instead of liquidity approval options. I am disputing the $4,376.35 amount in interest fees. I am requesting for Seek Capital to stop deceptive and unethical practices. The liquidation fee was $595. The application fee was $795. The *****% fee was $4,376.35.

  Business response

  04/10/2024

  Hi ****,

  Thank you for sharing your concerns with us. We apologize for any confusion or frustration you've experienced. We're investigating the details of your case and will work to resolve it promptly and fairly. Your feedback is important to us as we strive to improve our services.

• Initial Complaint

  04/02/2024

  Complaint Type:

  Service or Repair Issues

  Status:

  Answered

  More info

  On March 1, 2024, I saw a banner on my Experian page about business funding. I selected the banner thinking it would be beneficial. I was contacted by ****** at Seek Capital who told me I would receive a line of credit. ****** later said they would get credit cards for me, but when I asked about the line of credit, I was told by another representative I was contacted by, *****************************, that funding doesnt do this. I would have to pay for them to walk me through how to get the line of credit from the credit cards instead. I signed ip thinking this was a line of credit, in addition to credit cards. This was not my understanding or what was explained to me when I asked. I contacted ******* and ****** in writing to cancel the process to which I was called by ******* and told it was too late because they had already submitted applications to the companies and they couldn't pull them back. He said I would be responsible for paying them for the credit cards that I was approved for. I didnt need a third party to get credit cards for me. I asked them not to contact me any further and I was told they would be contacting me because they have my applications and will be getting their money. This has caused anxiousness for me because I feel this is harassment for them to continue to call me when Ive asked them not to do so. This is a scam because most people dont need a third party to apply for credit cards for them. The would essentially be applying for several cards to add up to the amount of money I wanted on a line of credit. I had never heard of this before. They threatened to ruin my credit as well.

  Business response

  04/10/2024

  Hi ******,

  Thank you for bringing your concerns to our attention regarding your experience with Seek Capital. We understand the importance of clarity and transparency in our services.
  We take allegations of deceptive or unethical practices seriously and are committed to addressing them promptly and thoroughly. Your feedback is invaluable to us as we strive to improve our processes and ensure that our customers receive the level of service they deserve.

• Initial Complaint

  03/27/2024

  Complaint Type:

  Billing Issues

  Status:

  Answered

  More info

  Wanted credit cards for a small business, they contacted me about credit card stacking to get them liquidity into cash, because they said I didn't have to pay unless I used or cashed out credit cards for a small business start up. I did realize they are not honest after they were demanding that I pay there invoice before I got any cash out of credit cards. They coached me to say or , now I want nothing to do with ther service , they want to bill me about 9000 for getting my business approved for a little over ******. They said they would get 0 percent credit cards. I want to them to take my bill down to ***** to settle or , I will press press identity fraud charges and pay nothing . Take the bill they were deceitful with they're communication..

  Business response

  04/04/2024

  Hi ****,

  We are genuinely sorry to hear about your dissatisfaction with our services and the challenges you encountered during your engagement with us. It's distressing to learn that your experience did not meet your expectations or our standards of honesty and transparency. We understand the importance of clear communication and ethical practices in our interactions with clients. Your feedback is invaluable to us as we continuously strive to improve our services and ensure that all interactions with our clients are conducted with integrity and honesty. We are committed to resolving this matter to your satisfaction and are open to discussing a fair and reasonable resolution. Please know that we take your concerns seriously and are willing to work with you to find a mutually agreeable solution. We appreciate your patience and understanding as we address this issue, and we are available to discuss your concerns further at your earliest convenience.

• Initial Complaint

  03/27/2024

  Complaint Type:

  Product Issues

  Status:

  Answered

  More info

  They said I would be able to get cash to make a large purchase and the credit cards i received did not come within a 3rd of the cash amount I need to make the purchases

  Business response

  04/04/2024

  Hi *****,

  Upon thorough examination of your interactions with Seek Capital, it is evident that there were several discussions clarifying our service offerings. As outlined in our contract, it's important to note that we do not offer cash directly, and we do not provide any guarantee regarding the amount of funds our clients may secure. We appreciate your understanding in this matter and remain committed to assisting you within the scope of our agreed terms

  Customer response

  05/07/2024

   
  Complaint: 21350875
  
  I am rejecting this response because: I was told I would be able to write a check that I've never received and was billed for....and was always told you was working with "BANKS" not 1 single bank was involved it was a credit card only that you applied for
  
  Sincerely,
  
  *******************

  Business response

  05/22/2024

  Thank you for taking the time to provide your feedback. We value all our customers and strive to provide excellent service and high-quality products. We take your concerns seriously and would like the opportunity to address the issues you've raised. In the funding estimate agreement we do outline that we cannot guarantee a liquidation amount although we do try our best to meet your funding goal. Your satisfaction is important to us, and we are committed to improving our services based on your feedback. We hope to resolve this matter to your satisfaction and continue to have you as a valued customer. Thank you again for your feedback.

  Customer response

  06/17/2024

   
  Complaint: 21350875
  
  I am rejecting this response because:
  Refund my money for services not rendered would be how everything gets resolved 
  Sincerely,
  
  *******************

  Business response

  06/27/2024

  Thank you for sharing your experience. We take your complaint seriously and are already investigating the matter. Our team is dedicated to resolving this issue, and we will keep you informed of our progress

• Initial Complaint

  03/27/2024

  Complaint Type:

  Sales and Advertising Issues

  Status:

  Answered

  More info

  I spoke with several employees of Seek Business Capital between the dates of 1/29/24 & 2/20/24 to secure about 15K cash at 0% interest for 24 months for the start up of my business. The issue is terms initially agreed upon and what was layed out in service agreement are not the same. Specifically, my 0% interest period for a minimum of 18 months and a maximum of 24 months that was guaranteed to me by 3 separate parties, doesnt exist its only 12months per the card agreements I received directly from the creditors. Furthermore, on my call I did with the funding team which I recorded, the terms that *********************** covered verbally arent what was in the agreement he had me sign and only allowed response of yes or no to. During this call, you can hear me ask why we would need so many credit cards when I have a specific need for cash with no fees which a cash advanced does not provide. In the end I was scammed the cash that I was seeking never came despite the fact that I have $38,000 credit line in unsecured credit cards I cant use to start my business that they expect me to pay them *****% fees on. Its a very slippery tactic of doing business. They omitted several additional terms that resulted in me paying extra fees that I had to dispute, mentioning that I had recorded the call and Im having an attorney look everything over. But dont worry they get you to sign a clause that clients will seek no legal action against them for three years because they know they are doing shady business.I did some research it appears their business license isnt active and they are still taking advantage of customers after many formal complaints and lawsuits. This business should not be accredited, the people with the most solid understanding, asking the right questions and clarifying the business terms in attempt to do business with this company still arent getting honest answers and ethical business practices yet still expected to pay and honor our side of the contract.

  Business response

  04/04/2024

  Hi *****,

  We sincerely apologize for any confusion or dissatisfaction you've experienced regarding the terms of your agreement with Seek Business Capital. We take your concerns seriously and are committed to addressing them promptly. Upon reviewing your case, we understand the importance of clear communication and transparency in outlining the terms of our services. We acknowledge any discrepancies between the verbal agreements made and the terms outlined in the written agreement. Rest assured, we are actively investigating this matter to ensure such discrepancies are rectified and future interactions uphold the highest standards of integrity and transparency. We are committed to working with you to find a resolution that aligns with your expectations and needs.

  
  

  Customer response

  05/03/2024

   
  Complaint: 21322050
  
  I am rejecting this response because:

  I didnt receive any proposed resolution within the response. Im paying for a business I still havent been able to start.
  

  Due to negligence and lies from Seek Business Capital while they pitched their services, I lost the investment property waiting for the promised deposit straight into my checking account in as soon as 48 hours that never came and was never a possibility with the service that they provide. Its known deception, it turns out multiple people have been scammed by this company that is posing as a lender then applying for credit cards on your behalf and charging you literal thousands. I paid them and I have the receipt. Not only do I have the receipt, I have a copy of the contract and loan application to a company ************* for a loan/application that doesnt exist. There was no loan applied for or granted and thats what we were discussing on all of the ***** minute calls I have recorded.
  I am very thorough and ask very specific questions. They know that they intentionally misled me for a profit And as I escalated up a couple of their supervisors, even agreed that some of the terms and processes were never presented to me correctly. Sadly nothing could be done to rectify the issue. I now owe creditors for 12K that I cant even use for business purposes.  Im about to take all of this to the Media. 
  
  Sincerely,
  
  **************************

  Business response

  05/15/2024

  Thank you for bringing this matter to our attention. We take all feedback seriously and are committed to addressing your concerns promptly. After further review Seek Business Capital made no guarantee's on how long the 0% interest will last on the funding that we provide. We disclosed we will help you get funding through multiple banks and multiple credit cards. This is also outlined in our Funding Estimate Agreement. Please reach out to us if you have any further questions on concerns **************.

• Initial Complaint

  02/21/2024

  Complaint Type:

  Customer Service Issues

  Status:

  Resolved

  More info

  I inquired through a loan service, and unfortunately, Seek Capitol was on that list. They have texted me without my permission--I have unsubscribed three times now! I would like Seek Capital to remove ALL of my contact information ASAP.

  Business response

  02/26/2024

  Thank you for bringing this matter to our attention. Rest assured, your request to have your contact information removed from our records will be promptly handled. Your privacy and preferences are important to us, and we will ensure that you no longer receive any unsolicited texts or communications from Seek Capital. 

  Customer response

  03/04/2024

   
  Better Business Bureau:
  
  I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me.
  
  Sincerely,
  
  *************************

• Initial Complaint

  02/21/2024

  Complaint Type:

  Order Issues

  Status:

  Answered

  More info

  Seek Capital claims to be able to get you a line of credit. Missing use of words because it is all Credit Cards. They force you to have them on the phone with banks to push the CC faster for them to receive their money in the craziness of everything going on. They lie to the bank that they are finical advertiser to be able to be on the phone with us at the same time. I told them I did not want to do this do to the ethics of it. They told me I was under contract and had to move forward. I told them I did not want to again but then forced to do another. Then we moved to the where they want to be on the phone with me muted and on the other line to listen in to speak with the ************************ and would let me know what to say. I told them I will not be doing unethical business actions. They are doing their best to threaten me and my business credit but this company should not be a part of your organization. I cancelled all work done and cancelled the contract do to them forcing unethical actions to the client.

  Business response

  02/26/2024

  We appreciate your feedback regarding your experience with Seek Capital. It's important for us to address your concerns promptly and thoroughly. Seek Capital aims to provide transparent and ethical services to our clients, and we take any allegations of unethical behavior very seriously. We do state that we utilize credit cards with line of credit capabilities multiple times. We understand that you have encountered difficulties during the process, and we regret any frustration this may have caused. We assure you that your feedback will be carefully reviewed and used to improve our services moving forward. Please know that we strive to uphold the highest standards of professionalism and integrity in all our interactions. Thank you for bringing this matter to our attention.

  Customer response

  03/04/2024

   
  Complaint: 21277504
  
  I am rejecting this response because: they are continuing to call me for the fees. I cancelled all credit cards and services rendered. I also notification by letter as well as via the teams texting my phone number and no services were accepted from the Seek Captial representatives. If they close out my case, then it is fine by me but as long as a did my civil part and notified BBB of the unethical actions for Seek Capital to be able to run their companies said abilities!
  
  Sincerely,
  
  *****************************

  Business response

  03/14/2024

  Hi *******,

  Here at Seek Capital we take your concerns very seriously and are committed to addressing them promptly. We strive to maintain the highest standards of integrity and professionalism in all aspects of our business operations. We regret to hear that you felt pressured or coerced into engaging in activities that you deemed unethical.
  We assure you that it is never our intention to engage in any unethical practices or to force clients into actions they are uncomfortable with. We will thoroughly investigate the issues you have raised and take appropriate corrective measures to ensure that such situations do not occur in the future. Your feedback is invaluable to us, and we appreciate the opportunity to address your concerns. We would like to discuss this matter further with you to better understand your perspective and to work towards a resolution that meets your satisfaction.
  Please contact us at your earliest convenience so that we can address your concerns directly. We are committed to earning back your trust and providing you with the level of service you deserve.

  Customer response

  03/26/2024

   
  Complaint: 21277504
  
  I am rejecting this response because: There is no need for me to reach out outside this forum. I have all the texts from all the team members delt. I have tried everything I could to resolve my issues of Seek Capital type of "BUSINESS"! If the correspond between Seek and Myself there is all the information needed. All my concern points and actions forced into are in the *** format. I will not be a part of UNETHICAL business actions so in part I will in no way be doing business ever again with Seek Capital.
  
  Sincerely,
  
  *****************************

• Initial Complaint

  01/27/2024

  Complaint Type:

  Product Issues

  Status:

  Answered

  More info

  I received an unsolicited call from **** at Seek Capital to discuss some lending options. I told him I was interested in hearing him out but it wasn't a good time and asked that he call me back in a couple of weeks. I've had a few missed calls from him over the past week and today I received 26 phone calls and 3 text messages. Six of the phone calls were between 6am and 7am. When I finally spoke with ****, I expressed my extreme displeasure with his business tactics and said I was no longer interested in doing business with him. He had the audacity to call me several more times without speaking and texted me one more time. I can only assume this was done out of spite. This was childish and unprofessional and has ruined any chance of me ever considering doing business with this company. I would recommend anyone proceed with caution before working with Seek Capital if this is an indication of thier employees business ethics.

  Business response

  01/31/2024

  Hello *******, and thank you for taking the time to share your feedback with us. We genuinely appreciate your honesty and apologize for any inconvenience caused by the frequency of our calls.
  Your insights are crucial in helping us improve, and we assure you that we are taking steps to address this issue internally. If there's anything specific you'd like us to know or if you have further suggestions, please feel free to reach out to our customer service team at ************. We are committed to providing a better experience for all our clients, and your feedback is instrumental in guiding us toward that goal.

• Initial Complaint

  12/05/2023

  Complaint Type:

  Service or Repair Issues

  Status:

  BBB unable to locate business

  More info

  My sisters business and credit were completely destroyed by this company. They illegally took $11,730.74 from a credit card she never received. All her credit eventually was cut off she closed her business and last week she killed herself.

*Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business. ↩