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Find a Location

Dherbs Inc. has 1 locations, listed below.

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    Business ProfileforDherbs Inc.

    Herbs

    At-a-glance

    Customer Reviews

    3/5stars

    Average of 2 Customer Reviews

    Customer Complaints

    4 complaints closed in last 3 years

    1 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    Location of This Business
    2734 Fletcher Dr, Los Angeles, CA 90039-2413
    Years in Business:
    20
    Business Started:
    11/28/2003
    Business Management
    • AD Dolphin
    Contact Information

    Principal

    • AD Dolphin

    Customer Contact

    • AD Dolphin

    Customer Complaints

    4 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    10/14/2022

    Complaint Type:
    Delivery Issues
    Status:
    Unresolved
    I ordered this product because I heard it was a ********* cleanser. After receiving it and before opening any of the bottles I read that you had to take 30 pills a day. There was no need to open the bottles because I know that I have a narrowing in my esophagus and cannot take that many pills. I immediately reviewed the return policy thoroughly and returned the product as received within the 15 business day requirement. I received an email from Dherbs that one of the bottles were open and that they will not refund me my money. That is not true. I didn't open any of the bottles. After paying for shipping when I ordered, I paid shipping to return and now they are telling me I have to pay for them to send the product back. Seems like a scam not to refund for the returned product and a deter to send them back. I am a very dissatisfied consumer.
    Read More

    Customer Reviews

    2 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Annette B

    1 star

    10/10/2023

    BUYER BEWARE! If I could give them zero stars I would. I really hate giving bad reviews but I really feel I need to post this to help the next people who is brave enough to order from this company. They are focused on making a sale, getting your money. They are not doctors or herbalist. Just people peddling pills for money. Prior to placing an order I called in an attempt to do my due diligence as I know I have medical issues. With no gall bladder, a colon resection and on blood thinners, I wanted to make sure I could still do the 20 day cleanse, 30 pills per day. I called and explain my situation to the rep on the phone, asked her to email me information on the capsules and also wanted to know if I could safely do the cleanse. I explained in detail my medical issues. I was told yes, just don't take the charcoal if I want to continue to take my blood thinners. Well I paid almost $140.00 for the kit. On, day one I experience nausea as well as debilitating headaches and an unusual fullness in my stomach. Thought it was normal so day two same thing except now I am throwing up. Did not think this was normal so I stopped at noon on day 2. Called the company and spoke with *****. She told me that if I was on blood thinners that I should have never started this cleanse that they did not recommend it because the body could not handle the diet. My question was why did the rep not tell me that in my previous conversation, why is it not printed in the pamphlet, she said well we are not doctors. You would think that something that serious would be in print and that all the reps would know this vital piece of information. When I asked for a refund, her comment was that I opened the box. How else would I have known!! I used it for a 1 1/2 days, have had it in my possession for only 4 days and they refuse to give me my money back. So Please if you are reading this, think twice and then think some more before doing business with Dherb! Your life may depend upon it.

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