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My Home Location

Columbus, OH, USA

My BBB

BBB of Central Ohio
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Verymarts

This business is NOT BBB Accredited.

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Reviews

Customer Review Ratings

1

Average of 31 Customer Reviews

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Review Details

  • Cassandra M

    Date: 05/01/2025

    If I could I would give 0 stars. I ordered personalized cardinals hats and on the side it says mariners. They ended up telling me they will not accept returns or refunds that I just need to reorder the product. This company is a total scam!

  • Rashida R

    Date: 04/15/2025

    This company is a scam. I order two items in march , it is yet to come it is now late April . The tracking number they gave me says its coming from *****. It should not be coming from *****. The company is based in **, I do not live over seas. I paid for stranded shipping not international. I received a tracking number. It looks like the product was tracked 2 times and stuck at the **** for a few WEEKS. The email I received says their system isnt working thats why I see no updates, but its on the way. They are giving me fake updates. I believe nothing is real. I looked at the reviews recently as I should have before and everybody say they never received anything. Do not order from here ever. We need to work together to get it shut down

  • Cecilia C

    Date: 03/25/2025

    I never received a product that I ordered on Sept 22 of last year. Have been trying for a refund and have received multiple emails stating that I have been given a refund. THIS COMPANY IS A SCAM!!

  • Bruce B

    Date: 03/07/2025

    Bruce B

    Date: 03/07/2025

    This company is a scam. I will be contacting ****** and advise them to pull them from being an authorized dealer because of their business ethics. If anyone out there is thinking about doing business with them think twice.

    Verymarts

    Date: 03/10/2025

    Dear ***** ******,Regarding your order ******, we acknowledge that you have received the package and have expressed concerns about the ******* per our previous communications, we require photographic proof of the size label, chest, and length measurements of the product to proceed with your request. We are still awaiting this information.We are committed to finding a solution for you, but without the necessary proof, we are unable to do so. We kindly request that you provide the requested photos as soon as possible.Additionally, we kindly ask that you remove any negative comments you may have made about our company. We are here to help and appreciate your cooperation.Please feel free to contact our email support at ****************************** if you have any further questions.Sincerely,*****

  • Keith U

    Date: 01/03/2025

    This company is a scam. ******** quality products and they won't accept returns.

  • Ariel H

    Date: 01/02/2025

    Ariel H

    Date: 01/02/2025

    I ordered Nov ******* my order was supposed to be delivered dec ******* on my tracking information it says it was delivered and signed for but I never received anything I have cameras all over my house and also double checked my address and unit number everything was correct when I ordered! I ordered a gift for my wife and never received it now they are telling me it is my fault for poor security where I live and it might of gotten stolen, my cameras would of caught someone 10 feet before even getting near my door and I have no saved footage of anyone coming to my home that day now they will not give me a refund and I am the blame I have never been so ****** at a company I will never shop here or online again!!!!

    Verymarts

    Date: 01/03/2025

    We are so sorry for this problem you are upset. 
    As we stated in the previous email, all proof shows that the order was delivered successfully at your shipping address. We provide you the proof that we processed and shipped your order via our email support.
    In case you cannot find it, we think that someone near your house picked it up, or the package was stolen by a stranger. We are so sorry to say that we are unable to do more for you because it is a security problem around your house. 
    Please contact **** to check the package information. 
    Hope you can sympathize with us!
    Best,
    Verymarts Team

  • Dmitri Y

    Date: 12/29/2024

    I would give it a zero but it won't let me. I now have waited almost a month on this. I filed refund before the 30 days so they should've resolved this but they keep throwing me to the side over and over. Someone get ahold of the ** to stop verymarts from letting people steal!!!

  • Jeri S

    Date: 12/27/2024

    I purchased an item from them the end of November. Its almost January and I still havent received my item. I have sent several emails and they just assure me it's on its way. I got a tracking number but **** says it's not a valid number and no packages are on the way to me. I been tracking it on the package tracker verymarts emailed me but the destinations are all over the place and don't add up. Now it's showing it's moving backwards where it's already came from. I have asked several times for a refund with no prevail.

  • Cervantes D.

    Date: 11/15/2024

    WARNING, do not order from these people. Im not even going to call them a company.I fought with ****** over the phone 4 different times trying to get my money back. No such luck. The items finally did arrive. The same day ****** automatically cancelled my claim. I ordered a 3XL wind breaker, It looked like a cheap jacket for a 70Lb child. The hoodie I ordered was made of the cheapest material. Never again. Im out $114.00

  • Hilary P

    Date: 11/14/2024

    Absolutely awful, will not even give 1 star. The item I ordered was not what they pictures on the site. It is a blue sweatshirt but the graphics are not what was pictured online. Not only was the item wrong but they refuse to allow me to return it, despite in there refund policy I have not met any of the criteria for not being able to return it. Also it does not list that the item may not be the same as pictures. So becaus they sent a medium blue sweatshirt with some graphics printed on it that should be ok.

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