Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Share
Business Profile

Garden Center

Succulent Box

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Garden Center.

Reviews

Customer Review Ratings

4.92/5 stars

Average of 105 Customer Reviews

Want to share your experience?

Leave a Review

Review Details

  • Review fromJoy S

    Date: 04/06/2025

    5 stars
    Excellent website to order from online. Im sure the stores are beautiful too. Excellent choice of succulents and pots. My plants arrived super healthy, and packaged with care. I will definitely order from them again.
  • Review fromJoanne R

    Date: 03/07/2025

    5 stars
    VERY pleased with the purchase from Succulents Box. It arrived carefully packaged and looks great in its new home. Quick service - shipped right away. Reasonably priced for the quality plant!
  • Review fromJessica B

    Date: 03/04/2025

    5 stars
    Best subscription box I have gotten ever! I love the plants. Fast shipping and arrived alive. Still going strong.
  • Review fromJennifer P

    Date: 03/02/2025

    5 stars
    Love my plants from Succulents Box. I will definitely order from them again!
  • Review fromVirginia J

    Date: 02/14/2025

    5 stars
    I ordered an assortment of winter-hardy succulents for my sister's birthday. They arrived in great condition in the heated packing. She was delighted! I'm so happy to get my sister excited about growing things and this was a perfect way to get her started.
  • Review fromMandi C

    Date: 02/07/2025

    5 stars
    All of my plants have been shipped very fast, very safely packed so no damage and their customer service responds quickly if I need something. I'm excited every month to see what new beauty I add to my collection.
  • Review fromNia R

    Date: 02/05/2025

    5 stars

    Nia R

    Date: 02/05/2025

    I've shopped with Succulents Box for a little over a year, and to be sure, shipping plants across country is tough. I've had issues with orders, but recently I was super impressed with the amazing support from their customer service team. One of my orders got delayed during an unexpected snow storm that stalled all mail in the midwest. My poor plants got stuck in that and arrived seriously damaged. Their support offered to send new plants, even though it wasn't their fault that a snowstorm stalled the mail. They were even willing to work with me to expedite shipping. After this support, Succulents Box has become my #1 place for online plant shopping! I have quite a few plants from them still thriving and living their best plant life, and looking forward to adding more.

    Succulent Box

    Date: 02/09/2025

    Thank you so much for taking the time to leave us this amazing review! Were thrilled to hear that you had a great experience with us and look forward to serving you again soon.

    Best regards,
    Succulents Box
  • Review fromStacia K

    Date: 01/11/2025

    5 stars
    Always healthy! Packaging is perfect for cold weather. Prompt shipping.
  • Review fromRich B

    Date: 01/05/2025

    5 stars
    Ordered a 10" dragon tree to be shipped to South Dakota in winter. Price was excellent, shipping was fast, and packaging was great. The plant arrived healthy and beautiful. They even put a warmer in to keep it from dying from the cold.
  • Review fromLORETTA W

    Date: 01/03/2025

    5 stars
    I love the succulents I have gotten from them. They come in great condition.

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.