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Find a Location

The Beard Club has 1 locations, listed below.

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    Business ProfileforThe Beard Club

    Bathroom Accessories

    At-a-glance

    Customer Reviews

    1.31/5stars

    Average of 13 Customer Reviews

    Customer Complaints

    17 complaints closed in last 3 years

    7 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    Location of This Business
    120 Newport Center Dr, Newport Beach, CA 92660-6916
    BBB File Opened:
    5/9/2019
    Years in Business:
    16
    Business Started:
    4/1/2008
    Type of Entity:
    Sole Proprietorship

    Customer Complaints

    17 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    06/29/2024

    Complaint Type:
    Billing Issues
    Status:
    Answered
    Beard club doesnt allow me to cancel my subscription, once I get in the cancel page it just never loads , forcing me to get another package from them every month, this place is a scam, stay away, places that dont allow you to do a simple task like cancel anytime, I even cancelled my credit card and somehow they still managed to charge it !!!!
    Read More

    Customer Reviews

    13 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Matt F

    1 star

    06/28/2024

    Common theme here:Don't buy a kit. Seems like a good deal, $81 or so for some magic beard oil and a trimmer, who would pass that up? It auto-enrolls you in a subscription that rolls through every month and charges you for one of all of their different types of snake oil. There is no mention of this anywhere on the product page, and you get no discount on the subscription plan, making it so your monthly refill actually costs MORE than the original plan (at least in my case).On top of that, they email you CONSTANTLY. Yeah, I know there's an unsubscribe button, it's still annoying. If you keep a tab open from Beard Club, it flashes back and forth with a pathetic little "COME BACK!!! WE MISS YOU!" message, which is really frustrating to deal with if you work with multiple tabs open like I do. The products themselves seemed fine, I honestly couldn't tell you. The brush and electric razor I received were good additions to my beard, and I honestly can't reliably tell you whether or not the oils work. Wouldn't matter anyway, there's literally no review button anywhere on the site. As is unfortunately a common business practice these days, the website boasts a "4.99 star" average across reviews, with over 6000 5 star ratings! (which makes no sense when you think about it, because if they only had ~6100 reviews that were 5 stars it would be impossible to reach 4.99 stars).I gotta say, I feel stupid for even buying from them in the first place. It's the most obvious club of charlatans you can find online. Please, if you want to get someone a gift for their beard, don't look here.

    Local BBB

    Better Business Bureau Serving the Pacific Southwest

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