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Average of 47 Customer Reviews
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Review fromLinda N
Date: 05/02/2025
5 starsThis company changed my life with its products. The womens probiotic, and the brain health supplements are amazing. Ive been taking both supplements for just a little over six months, and have noticed overall better health and mental sharpness.Review fromPhyllis C
Date: 03/24/2025
2 starsPhyllis C
Date: 03/24/2025
I purchased Dynamic Brain for my son who has MS and dementia. He has taken it for just under 3 months with no improvement. As a matter of fact, he has actually gotten worse. I finally took him to a Naturalist who did muscle testing only to find out the product does him no good, actually displaying a weakening effect on his system. I tried to reach them on the Saturday after the appointment which would have been the 91st day but they closed at 2pm. Now on Monday, the 94th day,they won't give a refund (ok it's after 90 dsys) but they won't even send me a label for them to get it back and resell it without me getting a refund. I makes me wonder just how confident they are with their product. I won't be buying anything else from them.
Stonehenge Health
Date: 04/25/2025
Dear *******: Thank you for sharing your experience, and we are truly sorry to hear about the challenges your son has been facing. We understand how important it is to find the right solution for his health, and we genuinely appreciate the effort you've put into exploring different ********** a courtesy and an exception to our standard policy, we have processed a full refund of $97.17 to your ****** account, the original form of payment. Please allow 3-5 business days for the refund to reflect in your account.While our products generally receive positive feedback and are beneficial for many people, we do understand that individual results can vary, and we regret that this product did not meet your expectations.If you have any further questions or need assistance, please dont hesitate to reach out. We're here to help and wish you and your son the very best moving forward.Kind regards,Stonehenge HealthStonehenge Health
Date: 04/25/2025
Hi ******* - Please note that your order in the amount of $315.17 has also been refunded in full. Please allow 3-5 days for this refund to post to your account. Thanks again!Review fromTheresa D
Date: 03/18/2025
4 starsTheresa D
Date: 03/18/2025
I just placed an order with Stonehenge Health because their Turmeric Sup was cheaper than on ******. Once I placed the order I was slammed with pop up after pop. I kept trying to hit no several times. They way their system is set up you can easily hit the wrong answer of no! The no print is smaller and a little below the I want his great savings or whatever it reads. So easy to make a mistake. I called my card company to stop this payment and discover could do nothing for me. So I did call Stonehenge and they fixed the order right away. You must be very careful when ordering from them or instead of charging $40 you will have charged $200 plus. I am giving them a 4 star rating instead of a 1 because the representative was so nice and fixed the problem.Stonehenge Health
Date: 03/31/2025
Thank you so much for sharing your feedback, *******! We truly appreciate you bringing this to our attention. We're glad to hear that our customer service team was able to resolve the issue quickly and to your satisfaction. Your feedback about our upsell is incredibly valuable, and we'll certainly take it into account as we continue to improve the ordering experience for our customers. We understand the importance of making the process as smooth and clear as possible and will work towards making those adjustments. Thanks again for your understanding and for giving us a 4-star rating! If you have any other concerns or suggestions, feel free to reach outwe're here to help!Review fromcollette m
Date: 03/01/2025
5 starscollette m
Date: 03/01/2025
WOW- been taking stonehenge krill oil for 2-3 wks. is all. I'm very allergic to (only) shrimp. Was afraid of bad reaction from past tries with ******** products, but no problems! That in itself was great, but after over 25 yrs. of brutal hip pain from injury, ( torn labrum ) I am getting more amazed every day!! Went up stairs without heavy railing support. ******** over. Can get back up after I bend over. Best of all-( I can't believe & gunshy of saying ) BUT that constant pain - a lot of it severe, has practically disappeared. Last yr. was told to get hip replacement, I not so politely refused. Thanks is an understatement, I really feel there is a chance for me now & hope it just keeps improving. This is the ONLY thing that has helped & I've tried many. I'm 68 & can't wait to skip down the street again, & I think there is a chance of that. ******** ******- Ut.Stonehenge Health
Date: 03/03/2025
Thank you so much for sharing your incredible experience, ********! We are absolutely thrilled to hear that Stonehenge Health ********* has made such a positive impact on your health, especially after years of struggling with hip pain. Your journey is truly inspiring, and we are so grateful that our product could provide you with some relief and help improve your mobility. Were honored to be a part of that journey with you and we sincerely hope your progress continues. Wishing you many more steps toward feeling even better, and we can't wait for you to skip down the street soon! Thank you again for your heartfelt review! Kind regards, Stonehenge HealthReview fromMark R
Date: 02/28/2025
1 starMark R
Date: 02/28/2025
They keep billing and sending product you did not order. They lie and try to steal your money with false statements. They tell you you have a subscription that you never signed up for. Real shady buisness. Stay away from this companyStonehenge Health
Date: 03/03/2025
Dear ****,Thank you for sharing your feedback, and we sincerely apologize for the frustration youve experienced. We truly value our customers and take any concerns very seriously.Upon reviewing your account, it looks like the Dynamic Mushrooms item was purchased at a discounted price of $99 on 11/22/2024, which was made possible because it was added from the subscription tab. If the item had been purchased without using the subscription option, the price would have been $118.95. When this option is selected, it automatically creates a subscription. Weve already canceled your subscription, and it appears that an *** has been issued for the return of your last shipment. As a courtesy, well go ahead and process a refund for you in advance. Please kindly return the unopened bottles as soon as possible.Once again, we are truly sorry for any confusion, and we appreciate your understanding. If you have any further questions or need additional assistance, please dont hesitate to reach out to our support team at ********************************* We are here to help and want to ensure this is fully resolved to your satisfaction.Kind regards,Stonehenge HealthReview fromKatherine M
Date: 02/18/2025
2 starsKatherine M
Date: 02/18/2025
I love this product. The Dynamic Tumeric is amazing! HOWEVER... Calling customer service was a complete nightmare. The person I spoke to was snarky to the point of where I actually had to tell her to stop being snarky with me! Like, WOW. This company charges a literal arm and a leg for their products and you can't afford to hire people who aren't flat out rude? And to add insult to injury, they advertise that the product is manufactured in the ** and then dont hire people within your own country to handle customer service issues? Not a good look!Oh, and by the way... I record ALL of my calls as well, as an added security measure for myself, and have the whole interaction with their "representative" recorded. Just in case you want to try to gaslight me about it in your response. All I wanted was to see if I could customize a bundle. And the end result is me leaving this review. If you are going to charge people as much money as you do, hire people who aren't absolute JERKS!Stonehenge Health
Date: 03/03/2025
Dear *********, Thank you for sharing your feedback, and I sincerely apologize for the experience you've had. We truly appreciate you bringing this to our attention. I understand how important it is to have a smooth and personalized shopping experience, and I apologize for the lack of helpfulness in the agent's response. Rest assured, we are addressing this internally and providing additional training to ensure this doesn't happen ******** make this right, wed be happy to create a custom bundle for you based on your favorite products. Since youre purchasing more bottles, we will also apply a price adjustment to reflect the value of your larger order. This will be a unique bundle tailored specifically for you (and not available on our website), and we can either ship everything together or separately, depending on your preferences and shipment schedules.Please feel free to email our support inbox at *********************************** and Ill personally assist you in creating the perfect custom bundle. Just include "Attn: ****" in the subject line, and Ill make sure everything is handled with care.Thank you again for your patience. I look forward to assisting you in the *********** regards,****Review fromMichele C
Date: 02/04/2025
3 starsMichele C
Date: 02/04/2025
Im reviewing first the customer service *** I spoke with today. She was nice, professional, and did all she could to rectify my problem. About the product, my husband has been taking for several months and honestly he sees NO improvement. I just told him to continue bc some things need some time for adequate absorption to improve gut health. So the next issue, and the most irritating, I spoke with a *** in late Nov. and explained the above and asking that they dc this subscription. I then received December and now January orders. Had I not been sick in Dec. Id have noticed it then and would have called for a refund. So not to go through this ridiculous return process I was forced to take the 50% off on just the last order. And honestly I was very disappointed with that..Buyer beware to get confirmation numbers, names and dates of any convo and Id speak to the supervisor had I know this wasnt stopped when I requested.Stonehenge Health
Date: 02/12/2025
Dear ******* Thank you for your feedback and for acknowledging the professionalism of our customer service representative. Were genuinely sorry to hear that your husband hasnt seen the improvements you were hoping for, and we understand your frustration with the subscription ******** clarify, our policy does not force any customer to take a 50% refund. The 50% option is simply an alternative. The return instructions and guidelines are clearly outlined on our website, and we encourage customers to follow them for a smooth return experience.Regarding the March 2024 order, it falls outside the 90-day money-back guarantee period, so unfortunately, we cannot accept it for a *********** is the refund policy: ********************************************************* As a courtesy, we have refunded the remaining balance on your December 2024 order. You should receive a confirmation email shortly. We sincerely hope this clarifies any misunderstandings and we are happy to assist you further with any questions you may have. Sincerely, Stonehenge HealthReview fromLeah F
Date: 01/11/2025
1 starLeah F
Date: 01/11/2025
I am experiencing the same issue that the most recent reviewer posted. I'm trying to check out with a 3 month supply and it won't let me make the purchase without accepting the special order for a 6 month supply. I don't feel great about giving a company my credit card information and then having this happen.Stonehenge Health
Date: 01/21/2025
Dear ****,Thank you for reaching out and sharing your feedback. We sincerely apologize for any inconvenience or confusion you experienced during your checkout *********** like to reassure you that the special offers presented during checkout are entirely optional and can be easily declined if you have no interest in them. Its wonderful to see that you successfully placed your intended order for 3 bottles of Dynamic Biotics + for Women at the price of $107.97, as originally planned.For your convenience, please know that you can also place future orders directly by calling our customer support team at ************** or through trusted retailers like ****** and ********com.If you encounter any further issues or have additional concerns, were here to help. Our customer support team is always available to assist you and ensure a smooth experience.Thank you for giving us the opportunity to serve you, and we appreciate your trust in our ************* regards,Stonehenge HealthReview fromL. G
Date: 12/31/2024
1 starL. G
Date: 12/31/2024
I went to check out with the order of 3 month supply, put in my ********** checkout. It took me to another page that said special order 6 months supply. When I went all the way down to the bottom to just checkout, it would not let me without clicking on the 6 months supply. There was a message that said do not hit the back button because you might be charged twice. What a scam! I wanted to order 3 ************* were trying to force me to order 6 months which was another $74 dollars. I hit the back button until I was totally out of their site. Hopefully they will NOT charge my credit card.Beware of this company on the website. Maybe calling might be better.Stonehenge Health
Date: 01/10/2025
Dear ****, Thank you for bringing this matter to our attention. We understand your frustration and appreciate the opportunity to address your concerns.First, we would like to clarify that your order has been fully refunded on Jan 2nd, and a prepaid return label was provided to you via email for your convenience. Please rest assured that we aim to resolve such situations promptly and fairly. Regarding your concern about the ordering process, we want to clarify that our website is designed to offer optional promotions or upgrades during checkout, but we have no control over individual preferences when navigating these offers. Customers always retain the option to proceed with their initial selection. We apologize if the process caused confusion or seemed unclear, and we are committed to reviewing our checkout experience to ensure it remains transparent and user-friendly.We value your feedback as it helps us improve. If you have any further questions or require additional assistance, please do not hesitate to reach out to us directly.Review fromChristine S
Date: 12/15/2024
1 starChristine S
Date: 12/15/2024
Product is well below subpar. Despite a button to [Deactivate Subscription] ....you can't actually deactivate your subscription online, you must call, during their times. **************** is atrocious. Do NOT waste your time or money. Scam Alert. Oh, and Spam Alert! With the unsolicited emails of 3 to 6 a day, despite marking no notification!Stonehenge Health
Date: 12/20/2024
Dear *******,Thank you for sharing your feedback, and I apologize for the frustrations youve experienced. We understand how important it is to have a seamless experience with managing subscriptions and communication preferences.I want to confirm that your subscription was successfully canceled on 12/16, as per the request submitted via your email. Were sorry that the process didnt meet your expectations, and well review it to ensure its clearer and more user-friendly going forward.Regarding the unwanted emails, we sincerely apologize for the inconvenience caused. We take your concerns seriously and will look into your account to make sure no further emails are sent. Were committed to respecting your preferences and ensuring you only receive the communications you want.Thank you for bringing this to our attention. If theres anything else we can assist with, or if you have any further concerns, please dont hesitate to reach out. We value your feedback and hope to have the opportunity to serve you better in the future.
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