Hospital
Kaiser Foundation Health Plan IncHeadquarters
Information and Alerts
Important Information
Pending Government Action
On October 25, 2021, the US Attorney’s Office filed a lawsuit against Kaiser Permanente (case 3:13-cv-03891). The lawsuit stems from allegations that between 2009 and 2018, Kaiser unlawfully obtained payments from the Medicare Part C program, also known as Medicare Advantage.
According to court documents Kaiser obtained the payments by systematically altering patient medical records to add diagnoses that either did not exist or were unrelated to the patient’s visit. It is further alleged that these addendums were added to patient medical records well after the patient’s visit unbeknownst to the patient.
The case is currently pending.
Customer Complaint
Kaiser Foundation Health Plan Inc. came to BBB’s attention in January 1970. A review of complaints was completed in September 2024.
Consumers are encouraged to review the links below for information pertaining to billing, plans and other resources.
https://healthy.kaiserpermanente.org/support#my-support
https://healthy.kaiserpermanente.org/termsconditions
Service Area
- Sacramento County, CA
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