Business Profile

Industrial Manufacturers

The Clorox Company

Headquarters

This business is NOT BBB Accredited.

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Complaints

This profile includes complaints for The Clorox Company's headquarters and its corporate-owned locations. To view all corporate locations, see

Customer Complaints Summary

47 total complaints in the last 3 years.
17 complaints closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

Initial Complaint
Date:03/18/2024
Type:Service or Repair Issues
Status:
ResolvedMore info
Complaint statuses
Resolved:
The complainant verified the issue was resolved to their satisfaction.
Unresolved:
The business responded to the dispute but failed to make a good faith effort to resolve it.
Answered:
The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
Unanswered:
The business failed to respond to the dispute.
Unpursuable:
BBB is unable to locate the business.
Please see attachment.
Business Response
Date: 03/19/2024
We feel this consumer is a repeater but we will contact her to get more information. I see where she called 1/27/24 and states she received the coupon. Consumer calls back on 3/9/24 stating when is she going to get her coupons.
Customer Answer
Date: 03/19/2024

Complaint: 21451710

I am rejecting this response because: the companys response is entirely inappropriate and devoid of customer service. To clarify, I am not writing about the Clorox toilet wands. That was a previous issue and it was fixed no problem. In fact when I received the coupon for the toilet wands, I immediately contacted Clorox right back to let them know they didnt need to send it again, being forthright and honest to not send any further. This is all about fresh step litter products. We feel this consumer is a repeater. Please elaborate on what that means. Why would feelings be involved in this? This is about objective information and issues. That comment is just rude. Also this comment I see where she called 1/27/24 and states she received the coupon. Consumer calls back on 3/9/24 stating when is she going to get her coupons. I have never called your company for Freshstep litter. There isnt even a phone number I can contact. Ive sent emails in which I have all objective proof of all of the correspondence. I believe youre referencing me and labeling me completely inaccurately without even reading the complaint about your fresh step litter and its associated award program.

Sincerely,

***************************
Business Response
Date: 03/20/2024
As a goodwill we can send consumer the two coupons this time but all information will be noted.
Customer Answer
Date: 03/20/2024

Complaint: 21451710

I am rejecting this response because: Ive heard back from Fresh Step Consumer Care team on 3/19 and they offered to send 2 refunds worth for the 2 free litter coupons Im due (case number 240309-000198 and communication with **** via email). Fresh Step Paw Points Rewards team continues to be unresponsive and unhelpful. Therefore since consumer care department has offered the above solution, there is no need to send the 2 coupons at this juncture via this BBB complaint. However it doesnt solve the ongoing issue with the rewards program and the basis of my original complaint via BBB. Each time I redeem a reward its never sent and the rewards team provides no assistance, so what would be the longterm solution? I prefer to not have to keep reaching out each time theres an issue and would expect the program to function as its supposed to. If the issue recurs again next time I redeem a reward, what is the solution? It seems like the big issue at hand is not being addressed here. And yes please take note of all of this info as I will be doing the same and keeping records of all correspondence and how things have ensued. I sent complaints via various routes as getting a timely response or any response has been a bit cumbersome with your company. And I have always been forthright with the company on any updates which is in contradiction to the inappropriate and highly offensive comment you previously relayed identifying me as a repeater.

Sincerely,

***************************
Business Response
Date: 03/21/2024
I spoke with the agents and they have requested a check be sent to consumer for $40.00. This will more then cover the cost for 2 coupons. They said consumer accepted offer but she was not happy that she still did not get her coupons. They told her that is an program we have no control over and she will have to deal with them. We mean no offense to the consumer we are only trying to help. I am sorry but sending consumer the $40.00 is all we can do at this point.
Customer Answer
Date: 03/21/2024
Better Business Bureau:

I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me.
however it appears you do not actually review customer comments as *** already addressed the $40 credit and that I was satisfied with that and you no longer need to send me a coupon. I asked both consumer care and via BBB what the solution is moving forward. How does that mean Im not satisfied? Im asking you what your plan is to fix an ongoing broken system for the future. The rewards program is ongoing so I will be redeeming rewards in the future. So I was asking for a resolution on future instances moving forward if this recurs. This was never addressed. I am asking you to address this and again stop putting words in my mouth that arent accurate. I have all the written communication telling consumer care I am satisfied but asking what the longterm fix is with the problem. Appears customer service needs some serious training on customer interactions and solutions to problems.

Sincerely,

***************************
Customer Answer
Date: 10/22/2024
I have been communicating with your company with the past several months and years regarding issues with your fresh step litter rewards program, Pawpoints. Unfortunately at this juncture I am needing to escalate via BBB as no resolution has been reached. The Pawpoints program has repeatedly had issues with not sending out rewards timely or in many cases at all. In this most recent instance, the companys method of escalation was to the *************** again who repeatedly and once again provided an unhelpful response and lack of resolution via their email to me. The company appears to be entirely missing the point that as a customer who redeemed a reward based on your own program, and given its unfortunate incompetence in running the program and inability to send out the reward, you are penalizing me (the customer) in saying that I can no longer receive the coupon for free litter redeemed. The complete lack of customer service and willingness to provide any customer service as well as provide a resolution to a longstanding issue with your rewards program is very apparent. I am asking for escalation to management in either Fresh Step or Clorox. I am asking how I will receive the coupon for free litter that your company failed to fulfill and is now punishing me by saying its indefinitely out of stock because of their own delay and gross incompetence. I greatly appreciate a resolution to this acute issue as well as the chronic longstanding issues with this rewards program that remain repeatedly unaddressed.

Coupon for free litter
Business Response
Date: 10/22/2024
We will verify this information and if consumer is not a repeater we will send her two coupons. We are starting to have many consumers who are repeater to get free product.
Customer Answer
Date: 10/22/2024

Complaint: 21451710

I am rejecting this response because: I am confused on this. This was a brand new event that occurred in June. BBB and Clorox are referencing an event from March. This is a recurrent event but a brand new one that just occurred in June. Want to ensure youre aware this is not a repeat event but a new event from June and I am due a coupon for a free litter from June.

Sincerely,

******* ******
Business Response
Date: 10/22/2024
Consumer has been sent two coupons.
Business Response
Date: 10/22/2024
Consumer will be sent two coupons.
Customer Answer
Date: 10/22/2024
Better Business Bureau:

I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me, as long as the coupons stated (from this most recent June issue) are actually sent.

Sincerely,

******* ******
Initial Complaint
Date:02/27/2024
Type:Product Issues
Status:
ResolvedMore info
Complaint statuses
Resolved:
The complainant verified the issue was resolved to their satisfaction.
Unresolved:
The business responded to the dispute but failed to make a good faith effort to resolve it.
Answered:
The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
Unanswered:
The business failed to respond to the dispute.
Unpursuable:
BBB is unable to locate the business.
Purchased 5/26/23 from Target. I did not use the product until the fall of 2023. Even then, I didnt consistently use it every week, more like every two weeks. I was using the mop in January 2023, when it literally combusted open and parts went flying everywhere. The mechanism where the water and solution hold completely broke open like Ive never seen before. I went onto Targets website to look at reviews and was shocked how many other people said the same thing happened to them. I reach out to Clorox and they told me to email a subsidiary named ********. I never received an answer from ******** after following up twice. Ive contacted Clorox twice and both times. Ive never received us response back. I want a refund or replacement of the product please. The product is Clorox Microfiber Spray Mop
Business Response
Date: 02/27/2024
I will have someone investigate to see why the company that owns the product is not responding to consumer.
Customer Answer
Date: 02/27/2024

Complaint: 21352426

I am rejecting this response because:
They are still awaiting a response from the company that owns the product so Im choosing this option to keep my case open. Thanks so much for your help - I appreciate it!

Sincerely,

*******************************
Business Response
Date: 02/27/2024
We are offering this consumer a check for $50.00 as a goodwill since ********************** company did not respond to consumer.
Customer Answer
Date: 02/27/2024
Thanks so much for your help! Since their message said they were following up with ********, I put a rejection through because I didnt want the case to close. Now, I received two voicemails from Clorox offering me $50. The second message was kind of rude because she said the $50 is more than enough but I rejected their offer but they never put their offer in-writing so I was rejecting their first response. Hope that makes sense. I didnt mean for her to think Im ungrateful. I am now satisfied she offered me this much but not sure if shell put it in-writing to you. Sorry for any confusion! Thanks again!

*******************************
Initial Complaint
Date:02/18/2024
Type:Service or Repair Issues
Status:
ResolvedMore info
Complaint statuses
Resolved:
The complainant verified the issue was resolved to their satisfaction.
Unresolved:
The business responded to the dispute but failed to make a good faith effort to resolve it.
Answered:
The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
Unanswered:
The business failed to respond to the dispute.
Unpursuable:
BBB is unable to locate the business.
Purchased trash bags which were built defectively. Contacted Clorox/Glad months back and no response. Would like money back.
Business Response
Date: 02/20/2024
We will contact consumer and give her a refund once we see her receipt.
Customer Answer
Date: 02/20/2024

Complaint: 21312375

I am rejecting this response because:
receipt provided
Please do not mail to the address on receipt - we no longer live at that address

Sincerely,

*************************
Business Response
Date: 02/21/2024
We will talk to consumer again to see how we can settle this complaint.
Customer Answer
Date: 02/21/2024
Better Business Bureau:

I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me.
I spoke with someone this morning, who took my address and confirmed the amount to refund. States I should receive the refund in the next **** days. Will write back if this is not received.

Sincerely,

*************************
Initial Complaint
Date:01/17/2024
Type:Customer Service Issues
Status:
ResolvedMore info
Complaint statuses
Resolved:
The complainant verified the issue was resolved to their satisfaction.
Unresolved:
The business responded to the dispute but failed to make a good faith effort to resolve it.
Answered:
The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
Unanswered:
The business failed to respond to the dispute.
Unpursuable:
BBB is unable to locate the business.
Burts Bees is owned by Clorox and since I could not resolve the issue with Burts' Bees, I am appealing to Clorox. Burts' Bees staff perpetrated fraud (and Clorox customer service just puts customers on hold forever (for hours). I bought a $10 double-sided cat comb in summer 2023 that was defective once out of packaging (4 or 5 tines fell out of the flea comb). When I called Burts Bees customer service, they immediately agreed the comb should and would be replaced. After giving it till after Thanksgiving, I called back many times and was then reassured a check would be in the mail. I called through 2023; it has now been a good half year with no results. Since Clorox owns Burts Bees, I thought its customer service would help. Instead, the lady (****) put be on hold until I finally gave up (after about 12 minutes and after she basically indicated I could be on hold for hours). Although I called dozens of times, I now ask that I be refunded for 12 hours x $10 = $120. This does not even start to compensate me for more than 40 hours of time that I forfeited work and thus a pay check because I was wrangling with Burts Bees' customer service. I ask that ********************** get a $120 check in the mail this week (2nd week of Jan. ****). Thank you in advance.***************************
Business Response
Date: 01/17/2024
This consumer is in our system regarding Burts Bees, Brita, Cat Litter and Laundry. She is what we call a repeater. I will have someone contact this consumer to see how we can solve her complaint.
Customer Answer
Date: 01/17/2024

Complaint: 21158779

I am rejecting this response because:
1. It is not legitimate. I am not a perpetual complainer ("repeater"), as the Responder (who does not even identify him- or herself) implies. A customer has a legal right to ask for a replacement of a damaged good or a refund. (By the way, I never complained to Brita or Fresh Step cat litter. I do not know what is meant by "laundry."
2. It is fraud to sell damaged or unusable products that do not correspond to the product description.
If there is a response, I ask that the Responder identify him- or herself and the dispute continue through the BBB and not over the phone or via private e-mail.
Sincerely,

***************************

Business Response
Date: 01/18/2024
Please let consumer know we have someone looking into her complaint and she will be getting a response.
Customer Answer
Date: 01/24/2024
Hi,

I never heard back from Clorox after they promised to get back to me on Jan. 18th. Can you contact them and see if they abandoned the complaint?

***************************
Business Response
Date: 01/24/2024
It is not our product but we can offer consumer a goodwill for $100.00 due to we cannot see all of theses product she is complaining about.
Customer Answer
Date: 01/24/2024
Better Business Bureau:

I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me. Let me know when you are sending the check for $100.

Sincerely,

***************************
Initial Complaint
Date:01/11/2024
Type:Service or Repair Issues
Status:
ResolvedMore info
Complaint statuses
Resolved:
The complainant verified the issue was resolved to their satisfaction.
Unresolved:
The business responded to the dispute but failed to make a good faith effort to resolve it.
Answered:
The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
Unanswered:
The business failed to respond to the dispute.
Unpursuable:
BBB is unable to locate the business.
Did you know I bought three medium seedless watermelon and it turned out upon opening from *******.com it was rotten spoiled so u fortunately theyre not always big o giving money back anymore for things like that but I take my stretchy Glad bag and a few egg shells etc and tie up the bag weighing it in my arms if I can carrying it cool - or not, so I actually decided or stated I could and because I could lift the bag like up to my face I said say hey this is all gonna be alright but professionally it was but officially it wasnt Ill tell you why. the bag was never supposed to rip open. There should be a weight warning sign on your bags because if this as I do continue to use the same bags I often buy from ********* and ******* just think of how I live on a second floor a lot of wrapping around the building then down the elevator then take a corridor open a difficult door and open the outside heavy duty door and theres the industrial trash bins. Just lo and behold the day of the water melons, and upon getting a visual in the corridor of ************** to open I reach the top of three steps when kaboom! I was so spiritual about it as I was thanking firstly no one else but then gods ***** I when-picking up the pieces only had to pry the door open with my leg and fro the floor outside pick them up again to make sure they landed perfectly in the holding waste bin, Can you imagine what a freaking mess that wouldve been for me and reading the box before I piled it the bad ultra strong and so I added all the trash I could to abject it with the less of these three either. So Id like replacement for the glad bags with strings for a 11- lb trash can I think they call it. Its now automatic open shut but it makes no better difference to the bags but that I think you can sorry say that and then provide some more for me just because I had a heck of a close bad experience. And thanks. I want grey force flex in 80 Ct and heres why - one box of and I only now have my 2nd
Business Response
Date: 01/12/2024
We will send consu8mer a reimbursement.
Customer Answer
Date: 01/12/2024
Better Business Bureau:

I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me.

Sincerely,

***** ****
Initial Complaint
Date:12/04/2023
Type:Service or Repair Issues
Status:
ResolvedMore info
Complaint statuses
Resolved:
The complainant verified the issue was resolved to their satisfaction.
Unresolved:
The business responded to the dispute but failed to make a good faith effort to resolve it.
Answered:
The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
Unanswered:
The business failed to respond to the dispute.
Unpursuable:
BBB is unable to locate the business.
I bought 8 cans of cans of Clorox 4 in 1 spray cans Fresh Citrus Scent that I purchased. All 8 cans were defective. As soon as I took the cap off the nozzle came loose and fell on the ground. It happened each time I took the cap off. Also, the nozzle would get clogged after 3 sprays for some of the cans. They were all defective. I emailed Clorox customer service to ask for a refund or replacement on Nov. 18, 2023. A customer service rep named ********************* said she forwarded my message to customer service at ********************** and said someone would contact me in a few days. They did not. On Nov 24, I emailed them again and ********************* said she would escalate it and nobody contacted me. I emailed them a 3rd time on Dec 3 and the customer service rep asked me for my information all over again without any previous knowledge. Very frustrating experience. I sent them the receipt. I want a refund or a replacement for all 8 cans that were completely defective.
Business Response
Date: 12/05/2023
We will take care of consumers complaint.
Customer Answer
Date: 12/05/2023

Complaint: 20956073

I am rejecting this response because: All they wrote was that they will ***** care of the consumer's complaint" yet they did not for the last 3 weeks. So I am not accepting this until I get a refund or a replacement. This company wrote me before saying "someone will get back to you within 72 hours" and they never did, so how do you expect me to believe they will ***** care of the consumer's complaint?" I only will accept once I get a check or replacement for the 8 defective sprays.

Sincerely,

****************
Business Response
Date: 12/06/2023
We have talked to consumer and a check has been requested.

Customer Answer
Date: 12/06/2023

Complaint: 20956073

I am rejecting this response because: I will only choose "ACCEPT" once my check arrives. I do not trust this company to keep its word, as they have proven otherwise. Once my check comes in the mail then I will click "ACCEPT" until then I don't believe what they tell me unless they actually do it. To actually get them to respond by writing to the BBB speaks volumes about that company. If I had not written the BBB, they would have just emailed me asking me for my name and address for the 3rd time and wrote that someone would call me back within 72 hours.

Sincerely,

****************
Business Response
Date: 12/06/2023
Check has been sent and consumer will see we are a company of our word!
Initial Complaint
Date:10/05/2023
Type:Service or Repair Issues
Status:
AnsweredMore info
Complaint statuses
Resolved:
The complainant verified the issue was resolved to their satisfaction.
Unresolved:
The business responded to the dispute but failed to make a good faith effort to resolve it.
Answered:
The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
Unanswered:
The business failed to respond to the dispute.
Unpursuable:
BBB is unable to locate the business.
I placed an order on BurtsBeesBaby.com on 9/29/23. I was to receive free shipping. It is now 10/5/23 and my order still has not shipped. They have exceeded the 1-3 business day timeline that they have posted on their website. I called their customer support phone line twice. Each time I receive a recording that they arent answering calls. I sent an email inquiring about my order and when I can expect it to be shipped. I informed them that it is a baby shower gift so I need to receive it in time for that. I asked if they will be expediting the shipping since they are late in shipping my items. They replied with a generic email that says they have a lot of orders and I should be patient. They did not address any of my questions. I need to know when my order is shipping out and if it will arrive in time for the baby shower. If not, I need to replace these items. It is not acceptable to treat customers in this manner. I deserve answers.
Business Response
Date: 10/06/2023
We will contact consumer to get this resolved.
Initial Complaint
Date:08/14/2023
Type:Service or Repair Issues
Status:
ResolvedMore info
Complaint statuses
Resolved:
The complainant verified the issue was resolved to their satisfaction.
Unresolved:
The business responded to the dispute but failed to make a good faith effort to resolve it.
Answered:
The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
Unanswered:
The business failed to respond to the dispute.
Unpursuable:
BBB is unable to locate the business.
Quite a few years ago, before the public was made aware of the dangers of some plastics being harmful, we purchased a Brita water filter pitcher from Target in their exclusive Red color. I have bought many refill filters since then, but I looked on the pitcher itself and cannot find a recycling code whose number would indicate if it was safe for food and drinks. So I contacted Brita back in July and after several responses back and forth all they could do was assure me that their products are safe and not to worry. But still no explanation why their is no recycling code on any part of the pitcher. I told them that and now they are not responding. I want to filter our drinking water but now I don't feel safe using it. I would like an exchange for a current water filter pitcher that is marked BPA free and has a code recycling on it or a monetary amount to buy one myself.
Business Response
Date: 08/15/2023
We will contact consumer and handle her complaint.
Customer Answer
Date: 08/19/2023

Complaint: 20467436

I am rejecting this response because: it has been 4 days and I have not heard anything from them? Are they contacting me by mail?

Sincerely,

*******************
Business Response
Date: 08/29/2023
They have requested consumer a check for $50.00. It takes about a week to 10 days to get check.

Customer Answer
Date: 08/30/2023
Better Business Bureau:
You indicated on 8/29/2023 that the Clorox company will send me $50 and it will take 10 days. That is fine.

I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me.

Sincerely,

*******************
Customer Answer
Date: 09/25/2023

The last action on my complaint was on 8/28 with response code 57816349-E3AB2. I answered and said I would accept their offer and it said it would take 10 days. Its been almost a month and I never received anything from the company. What do I do now?
Business Response
Date: 09/25/2023
We will contact consumer and investigate this incident.
Customer Answer
Date: 09/25/2023

Complaint: 20467436

I am rejecting this response because a month ago they were offering me a $50 check, which I will use to buy an up to date water filter pitcher. Now they are looking into the matter?

Sincerely,

*******************
Business Response
Date: 09/26/2023
We have offered the consumer $50.00 and she said she did not want the $50.00. We offered her the $50.00 so she can go buy a system she will be happy with.
Her question to our company is regarding recycling the filter and we have given her this response below..
There is no recycling code on the filter, filters are recycled through the Teracycle program.
Please let me know how to proceed because she is not happy no matter what we say to her.
Thanks.
Customer Answer
Date: 09/26/2023

Complaint: 20467436

I am rejecting this response because I accepted the $50 offer back in August and the company said it would take 7 to 10 days to process. It is now September 26th and I still haven't received anything from Clorox. That is why I reopened the case, not because I did not agree with their decision. I will gladly accept the $50 which I will use for a new water filter system if they will just send the $50?
Thank you.

Sincerely,

*******************
Business Response
Date: 09/27/2023
We will send check for $50.00.
Customer Answer
Date: 09/28/2023
Better Business Bureau:

I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me.

Sincerely,

*******************
Initial Complaint
Date:08/02/2023
Type:Product Issues
Status:
AnsweredMore info
Complaint statuses
Resolved:
The complainant verified the issue was resolved to their satisfaction.
Unresolved:
The business responded to the dispute but failed to make a good faith effort to resolve it.
Answered:
The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
Unanswered:
The business failed to respond to the dispute.
Unpursuable:
BBB is unable to locate the business.
Purchased Burts bees toothbrush. Very bad quality. Bristles came off toothbrush when first used when brushing teeth. Very abrasive and caused tooth pain. Package description not accurate. Want refund issued for purchase price of $10.54 as resolution. Thank you.
Business Response
Date: 08/02/2023
We will send consumer the requested reimbursement.
Initial Complaint
Date:07/25/2023
Type:Service or Repair Issues
Status:
AnsweredMore info
Complaint statuses
Resolved:
The complainant verified the issue was resolved to their satisfaction.
Unresolved:
The business responded to the dispute but failed to make a good faith effort to resolve it.
Answered:
The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
Unanswered:
The business failed to respond to the dispute.
Unpursuable:
BBB is unable to locate the business.
The beekeeper blanket I received for order ********** is defective out of the box. The zipper doesn't zip. Ms.********* from customer care made me fill an elaborate product inquiry form and send pictures +video which I did as in the attached copy of email thread. Instead of taking responsibility for sending a defective product, she insisted on a replacement under the zipper program which seems to be for wear & tear. When you ship a damaged product without quality control, you should have the basic courtesy to rectify it without making the customer work hard for it. I am now asked to print an email, shipping label and then ship it. It is unfair that I have to pay for printing and spend time on this while dealing with a premature newborn for a faulty product you sent me and will take several weeks to process a replacement. Ms.********* stopped answering my direct question on why a refund isn't possible since replacement takes several weeks and the customer service wouldn't return any of my phone calls.
Business Response
Date: 07/25/2023
I will check to find the correct area to see if this is our product.
Customer Answer
Date: 07/25/2023

Complaint: 20371224

Apologies for not mentioning the product area. The purchase was from Burts Bees Baby which is owned by Clorox

Sincerely,

***********************************
Business Response
Date: 07/25/2023
It will be taken care of.

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Complaint statuses

Business Response

Complaint statuses

Business Response

Customer Answer

Business Response

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